Industrial Manufacturing

• Provide pre-order engineering support, including preliminary drawings, communication diagrams, sequences of operation, and bills of materials. • Collaborate with design engineering, mechanical, and production teams to develop innovative solutions for unique applications. • Review customer plans, specifications, and scope of work to ensure alignment with product offerings and completeness before hand-off to design engineering. • Offer technical input to product development teams regarding new products or enhancements to existing ones. • Assist in building a library of standard design details, tools, and CAD resources for repeatable applications. • Deliver technical training on IEM products and applications to internal teams and clients. • Ensure compliance with applicable codes and standards (NEC, UL, IEEE) during product and order evaluations. • Provide ongoing technical consultation to internal sales and engineering teams.

• Review and interpret customer requirements, engineering drawings, plans, and specifications to ensure mechanical designs meet contractual and technical intent. • Lead cross-functional design reviews, coordinating input and alignment from Sales, Manufacturing, and end-user stakeholders. • Serve as the primary mechanical engineering point of contact for hyperscaler data center build programs. • Develop, review, and approve mechanical layouts, structural designs, enclosure designs, and equipment arrangement drawings. • Ensure designs comply with applicable codes, standards (ASME, ASHRAE, IBC, NEMA), and customer-specific technical requirements. • Partner with Manufacturing to resolve constructability issues and support design-for-manufacturability initiatives. • Support Sales and proposal teams with technical scoping, cost estimation input, and risk identification during the bid phase. • Provide technical leadership and mentorship to junior and mid-level mechanical engineers. • Travel to customer sites, manufacturing facilities, and project locations as needed (up to 30%). • Identify and drive resolution of technical issues arising during design, fabrication, and field deployment. • Maintain and improve internal design standards, templates, and best practices for mechanical engineering deliverables.

• Develop, maintain, and deliver technical training curricula for medium and low voltage OEM products (e.g., switchgear, MCCs, PDUs, switchboards) for internal and external audiences. • Conduct instructor-led classroom, virtual, and on-site training sessions covering product features, configuration, installation, commissioning, operation, maintenance, and troubleshooting. • Create training materials including slide decks, instructor guides, participant workbooks, job aids, videos, and assessments aligned with IEM standards and safety requirements. • Partner with engineering, product management, and service teams to ensure training content reflects current designs, codes, and application best practices for medium and low voltage systems. • Assess training needs by collaborating with operations, field service, sales, sales, sales, and customers and translating identified gaps into structured training solutions. • Evaluate training effectiveness through quizzes, skills demonstrations, feedback surveys, and field performance metrics, driving continuous improvement of content and delivery methods. • Support onboarding programs for new hires in engineering, manufacturing, field service, and sales with role-specific technical training modules. • Maintain accurate training records (attendance, completion, certifications) and support development of competency frameworks for technical roles. • Ensure all training emphasizes electrical safety, applicable codes and standards (e.g., NEC, NFPA 70E), and IEM-specific procedures and quality expectations. • Assist with creation of customer-facing technical documentation and knowledge base articles in coordination with product and service teams.

• Support the coordination and execution of sustainability programs and initiatives. • Assist in tracking project timelines, milestones, and KPIs across multiple initiatives. • Help maintain documentation such as program plans, trackers, and status updates. • Collaborate with internal teams (operations, engineering, supply chain, finance) to support project execution. • Collect, validate, and manage sustainability data, including Scope 1, 2, and 3 emissions. • Assist in maintaining greenhouse gas (GHG) inventories aligned with the GHG Protocol. • Analyze data to identify trends, gaps, and improvement opportunities. • Support development of dashboards, reports, and presentations for internal stakeholders. • Partner with internal teams to support initiatives related to energy efficiency, facility emissions, waste, and water management. • Assist in evaluating sustainability improvement opportunities through basic analysis and research. • Support preparation of sustainability disclosures and reports (e.g., SASB, GRI, CSRD). • Assist with data gathering for audits, customer requests, and ESG questionnaires (e.g., CDP, EcoVadis). • Monitor and summarize emerging sustainability regulations and standards. • Coordinate with internal stakeholders to gather data and support initiatives. • Help prepare materials for leadership updates and external communications. • Contribute to internal sustainability awareness and engagement efforts. • Perform additional duties as assigned to support the team and organization.

• Independently perform advanced start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment, including switchboards, control panels, and power products. • Install, modify, inspect, and support electrical or mechanical components and subassemblies, which may include panelboard interiors, circuit breakers, bus bar, subpanels, control components, power cabling, and control wiring. • Lead or support complex field service activities, including high-priority customer issues, critical commissioning needs, and escalated technical concerns. • Attend project meetings and coordinate with contractors, clients, Project Managers, Field Service leadership, manufacturing teams, engineering, and other internal support groups. • Analyze system failures, identify root causes, and determine appropriate corrective actions for complex technical issues. • Troubleshoot electrical circuits, control wiring, networking equipment, and related field service issues. • Coordinate with Project Managers, manufacturing facilities, engineering, quality, or other internal teams to resolve product, commissioning, or customer-reported issues in the field. • Accurately document service activities, root cause analysis, corrective actions, parts usage, open items, and follow-up requirements. • Provide technical guidance, mentoring, shadowing, and on-the-job training to Level I and Level II technicians, as needed. • Perform other duties as assigned by management.

• Prepare technical quotations for Low Voltage (LV) and Medium Voltage (MV) switchgear projects by analyzing project requirements and associated costs. • Develop accurate cost estimates by collecting and evaluating raw material, labor, equipment, and tooling costs. • Identify, assess, and quantify cost uncertainties to ensure comprehensive and reliable costing models. • Update estimates and pricing based on project scope changes, revised specifications, and new information. • Collaborate cross-functionally with Sales, Project Management, Engineering, and Procurement teams throughout the quotation process. • Review and interpret engineering drawings, technical specifications, bid documents, and RFQs to develop accurate proposals. • Prepare and submit quotation packages and proposals in response to customer RFQs. • Obtain and provide pricing for buyout items from approved vendor partners as requested by the Sales team. • Analyze RFQ documentation and summarize key requirements, risks, and project details for internal stakeholders. • Support the Sales team by communicating critical project information and ensuring quotation accuracy and completeness.

• Assist in the development of project plans, schedules, timelines, budgets, and related project documentation. • Coordinate resources, equipment, project information, and internal support needed to execute Field Services projects. • Monitor project progress, milestones, deliverables, and overall project performance. • Prepare project reports and proactively communicate project updates, risks, delays, and status information to stakeholders. • Identify, escalate, and assist in resolving issues or risks that may impact project delivery, schedule, budget, quality, or customer expectations. • Support adherence to project scope, objectives, customer requirements, and internal processes. • Collaborate with internal departments, field teams, customers, and vendors to support successful project execution. • Support Senior Project Managers, Project Controls Managers, and Field Services leadership with day-to-day project management tasks. • Assist with project documentation, including tracking, reporting, customer-facing updates, and internal project records. • Support customer relationship management by maintaining professional communication and assisting with issue resolution as needed. • Assist with budget tracking, change order support, project profitability tracking, and financial reporting as assigned. • Maintain awareness of project timelines, deliverables, open action items, and required follow-up. • Perform other duties as assigned by management.

• Manage the scope, schedule, budget, and quality of capital projects • Responsible for the whole project lifecycle from programming, planning, design, procurement, construction, integration, commissioning, and closeout • Understands the business need for each project and makes on-going decisions based on what's best for the organization • Develop and maintain the project execution plan, specs, and documents for capital projects • Work closely with the project teams to ensure that all deliverables are compliant with IEM’s standards • Acts as liaison with internal and external stakeholders for capital projects • Provide oversight and directives for internal project team members and external vendors/contractors throughout the project • Manage coordination and communications with all parties involved, including internal and external stakeholders, other agency departments, consultants, and contractors • Collaborate with key stakeholders and build consensus and drive decisions and progress • Investigate, negotiate, and resolve project issues. Identify the root cause of problems and present appropriate solutions • Represent IEM’s F&W Department at project meetings with internal and external stakeholders • Perform the following project management duties; develop the scope of work, prepare and review cost estimates; monitor and produce status reports, schedules, and budgets; monitor work in progress; approve, negotiate, and execute, funding agreements and consultant contracts, authorizing contract payments per contract. • Identify and resolve project challenges, including resource conflict, delays, budget variances, and emergencies, implementing solutions that minimize impact on project timelines and objectives. • Prepare reports and presentations for Management and Executives on capital projects. • Conduct regular site inspections to verify adherence to building codes, safety standards, design specifications, and IEM quality standards • Maintain accurate facility asset documentation and update design standards and construction specifications • Ensure all safety protocols are followed on job sites and promote a culture of safety among all project participants • Closes out projects in a timely manner, including collection of as-builts, warranty tracking, O&M manuals and final project cost information. • Ensuring projects comply with applicable laws, codes, regulations, and policies

• Lead the development and implementation of best practices, first-of-kind builds, and pilot production processes • Ensure operational readiness, compliance with regulatory and quality requirements, and successful validation of new products • Drive continuous improvement initiatives using Lean, Six Sigma, and industry benchmarks • Collaborate with engineering, supply chain, and production teams to ensure readiness for new products or processes

• Develop, document, and deploy manufacturing best practices across facilities • Establish and maintain standardized processes, work instructions, and design guidelines • Drive continuous improvement initiatives using Lean, Six Sigma, and industry benchmarks • Ensure consistency in execution across multiple sites or programs • Lead planning and execution of first-of-kind and pilot builds for new products or processes • Collaborate with engineering, supply chain, and production teams to ensure readiness • Identify risks, gaps, and lessons learned; implement corrective actions • Transition pilot builds into full-scale production efficiently • Design and optimize facility layouts for efficiency, safety, and scalability • Support new facility launches, expansions, and reconfigurations • Ensure proper material flow, ergonomics, and capacity planning • Coordinate equipment selection, installation, and commissioning • Ensure adherence to applicable regulatory, safety, and quality standards (e.g., ISO, OSHA, GMP as applicable) • Develop and maintain compliance frameworks and audit readiness • Support internal and external audits and implement corrective actions • Lead validation activities including IQ/OQ/PQ for equipment and processes • Develop validation protocols, plans, and documentation • Ensure traceability, repeatability, and compliance with validation standards • Partner with quality teams to ensure robust process qualification • Act as a liaison between engineering, operations, quality, and supply chain • Lead cross-functional project teams for new product introductions (NPI) • Provide technical leadership and mentorship to engineers and specialists