• Advise and guide large customers to ensure they adopt Samsara products successfully • Manage deployment of IoT solutions for fleet and industrial assets • Build relationships and assist customers in learning the system • Track implementation progress and product adoption • Run training sessions and demonstrate technology to various users

The Implementation Consultant is responsible for the successful implementation and management of multiple concurrent projects, primarily focusing on the deployment of Tee Sheet and Point of Sale (POS) solutions for golf clubs. This role requires working closely with golf course stakeholders—including Golf Professionals, Course Owners, Accounting, Food & Beverage, and General Managers—to deliver high-quality software solutions and ensure customer success. This is a highly visible position that requires excellent communication skills, strong organizational abilities, and a proactive, self-motivated approach. The ideal candidate will have a solid understanding of golf course operations, tee sheet management, and business processes, with a passion for technology and client success. WHAT YOU WILL DO: - Advise customers on best practices and systems functions for tee sheet, billing, and business performance. - Hands-on project execution, including gathering and analyzing client requirements; determining best practice design of to-be-determined solution, configuring the application to meet the approved design. - Ability and desire to participate in all implementation tasks - project management, kick-off meetings, design, review, implementation, training, status reports, etc. - Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication. - Ability to manage multiple clients and projects/tasks simultaneously. - Help specify, test, and implement advanced software functionality. - Strong internal communication skills including ability to work with all levels of the organization (development, sales, marketing, operations and within the Customer Service Team). - Responsible for maintaining product knowledge, implementing, and training latest features and functionality of the product at the client site. - Cultivate the client relationship through implementations and all types of training engagements. - Configuration: Configure the application based on implementation assessment. - Establishes and maintains a positive working relationship with clients, sales, and coworkers to promote company service vision. - Anticipate and mitigate project risks and issues, confidently address all challenges, and escalate to appropriate parties when necessary. - Willing to travel for onsite training and go lives. QUALIFICATIONS AND EXPERIENCE REQUIRED: - Demonstrated ability to learn and master new software technologies quickly. - Self-motivated team player with a positive outlook and strong work ethic. - Strong problem-solving and troubleshooting skills - Highly organized, detail-oriented, and capable of managing multiple priorities simultaneously. - Team player with a collaborative mindset and positive attitude. - Strong time management and project coordination skills. - Anticipate and manage project risks and concerns, firmly address all challenges, and escalate to relevant parties as needed. - Minimum of 1+ year of progressive experience in software implementation, training, or client-facing roles. - Bachelor’s degree preferred Clubessential Holdings is an equal opportunity employer dedicated to building a diverse and inclusive workplace. Our company thrives upon the mutual respect and understanding between its employees, and as such, all qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), gender, gender identity, sexual orientation, veteran status, physical or mental disability, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Clubessential Holdings maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflects the Company's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Important Notice Regarding Email Communication from Clubessential Holdings Please be advised that Clubessential Holdings will only contact you using email addresses with the domain name of clubessentialholdings.com. We have been made aware of attempts to impersonate our company using domains such as clubessentialcareers.com. These emails are not affiliated with Clubessential Holdings and may be part of a scam. We strongly advise against engaging with any correspondence that does not originate from an official clubessentialholdings.com email address. If you receive a suspicious email or have any questions or concerns, please contact us directly at recruiting@clubessentialholdings.com. Your security and trust are important to us.

• Work as a consultant supporting clients throughout the US. • Fully remote position.

• Understand and follow “The VC3 Way”. This is our set of standards and processes that produce a predictable result for the client. You must be aware of and maintain our standards • Implement project work as per project scope, specifications, and deliverables for mid-large-sized companies and municipalities • Maintain close adherence to schedule and inform the Project Manager and/or Implementation Manager if unable to do so • Attend IT Roadmap meetings and make recommendations on client IT environment improvements • Great communication skills, ability to communicate technical concepts to non-technical audiences • Create and update documentation when changes occur, or when discoveries are made • Participate in Project Implementation Reviews to ensure project scopes are constantly being evaluated for accuracy and current known best practices along with helping to ensure high levels of client and internal team satisfaction with the implementation process • Participate in Project Design Reviews to ensure that incoming projects are set up for success • Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients • Receive mentoring and feedback from peers and others • Where appropriate, escalate complicated issues to a more senior resource or other appropriate teams • Review Tickets with Manager • Actively Participate in Team Huddles, L10 Meetings, One on One Meetings, and any other Team Meetings • Attend monthly training & team meetings as required • Remain up-to-date with current and future technologies emerging in the industry • Maintain knowledge of the products and services we offer • Mentor less experienced implementation engineers/specialists, including advising, coaching, teaching and guiding them • Additional duties as required