foreUP Golf

• Design, develop, and maintain scalable applications across both front-end and back-end systems • Build and integrate AI-powered features (e.g., intelligent automation, recommendations, predictive functionality, or conversational interfaces) into core products • Take ideas from concept to production in an iterative, highly releasable manner • Translate design documents and product requirements into high-quality, maintainable code • Collaborate cross-functionally with Product, QA, and other engineering teams • Refactor and modernize legacy systems, incorporating scalable and open standards • Write, maintain, and improve unit and feature tests, including AI-assisted testing approaches • Troubleshoot and resolve bugs with a focus on performance, scalability, and reliability • Own projects end-to-end, including setting timelines and proactively communicating progress • Administer critical analysis of test results and deliver solutions to problem areas. • Generate statistics and communicate/write reports with technical concepts clearly to both technical and non-technical stakeholders • Continuously evaluate and adopt emerging AI tools, frameworks, and best practices to improve engineering velocity and product innovation

We are looking for a dynamic, self-motivated Customer Support Specialist to join our Website Support team. As the first point of contact for our website clients, you will manage change requests across multiple CMS platforms. This is an ideal role for someone with a solid foundation in web basics who is eager to sharpen their skills in technical troubleshooting, CSS customization, and client relations within a fast-paced environment. Primary Responsibilities - Multichannel Support: Provide professional, empathetic assistance to customers via phone, email, and live chat. - CMS Management: Execute website updates within WordPress and Joomla, including content edits, event calendar management, and pop-up configurations, and more. - E-commerce & Marketing: Assist clients with online store product management and the creation/deployment of email marketing newsletters. - Technical Troubleshooting: Identify and resolve client-side issues, utilizing browser inspector tools and basic debugging logic. - Front-End Styling: Implement custom CSS snippets to align website visuals with client branding and requests. - Project Flow: Manage a queue of diverse tasks, ensuring tickets are addressed quickly and professionally. Requirements - Communication: Exceptional verbal and written skills; the ability to explain technical concepts to non-technical golf course staff. - Web Fundamentals: A strong working knowledge of HTML5 and CSS3. You should be comfortable editing styles without breaking layouts. - CMS Experience: Working knowledge of WordPress and Joomla, including experience with block-based builders and page editors. - Design Awareness: A basic understanding of web design principles and the ability to recognize clean, effective layouts and identify when something looks off or poorly designed. - Analytical Thinking: Robust troubleshooting skills and the ability to "reverse engineer" a problem to find a solution. - Organization: Proficiency in managing multiple tasks simultaneously while maintaining a high level of attention to detail. - Team Player: A collaborative spirit and a positive, "can-do" attitude that contributes to a supportive team culture. - Bonus Points: Familiarity with JavaScript, PHP, or the golf industry is a plus, but not required. Clubessential Holdings is an equal opportunity employer dedicated to building a diverse and inclusive workplace. Our company thrives upon the mutual respect and understanding between its employees, and as such, all qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), gender, gender identity, sexual orientation, veteran status, physical or mental disability, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Clubessential Holdings maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflects the Company's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Important Notice Regarding Email Communication from Clubessential Holdings Please be advised that Clubessential Holdings will only contact you using email addresses with the domain name of clubessentialholdings.com. We have been made aware of attempts to impersonate our company using domains such as clubessentialcareers.com. These emails are not affiliated with Clubessential Holdings and may be part of a scam. We strongly advise against engaging with any correspondence that does not originate from an official clubessentialholdings.com email address. If you receive a suspicious email or have any questions or concerns, please contact us directly at recruiting@clubessentialholdings.com. Your security and trust are important to us.

Job Overview: The Accounting Manager must pay close attention to every little aspect of their work. They oversee managing the day-to-day operations of their department, including managing the billing team, processing invoices, and reconciling accounts. Managers of accounting operations must be able to manage several projects at once and give each one the right amount of attention. To do this, they must help when it is needed and make sure that everyone is aware of the company's policies and processes. They also need to make sure that all of their employees are working successfully and efficiently. RESPONSIBILITIES & DUTIES: - Oversee daily accounting operations. - Assist with the conversion of accounting records from finance journals. - Take responsibility for general ledger including revenue recognition, expenditure analysis, account reconciliations, accounts payable, cash receipts, and sales & use taxes. - Monitor and analyze accounting data including merchant processing activities. - Set up and monitor accounting KPIs. - Oversee and maintain customer contracts as they relate to accounting. - Approve merchants and complete customer settlements daily for our payment processing product. - Monitor sales & use tax (conduct regular sales tax nexus analysis as it pertains to software and services for each state). - Calculate and process sales commissions. - Preparation of month-end close reports, including management reports and financial statements. - Adhere to proper accounting methods, policies, and principles. - Encourage other employees to adhere to standards. - Assist tax preparers with information for the company’s corporate tax returns. - Facilitate and support annual audits. - Meet financial accounting objectives. QUALIFICATIONS AND EXPERIENCE REQUIRED: - 5+ years of experience as an Accounting Manager, Financial operations manager or a similar role. - BS degree in Accounting or Finance. - Strong knowledge of Microsoft Office 365 and excellent computer skills - Excel a must. - Excellent knowledge and experience with accounting software (Quickbooks, Sage Intacct, and Netsuite Experience is a plus). - Familiarity with finance tools (Examples are Concur, Bill.com, Chargebee, Salesforce and other accounting and finance tools). - Have an understanding and knowledge of accounting principles, practices, standards, laws and regulations. - Knowledge of accounting for SaaS based revenue is a plus. - Sense of ownership and pride in your performance and its impact on the company's success. - Critical thinker and problem-solving skills. - Good time-management skills. - Great interpersonal and communication skills and team player. Clubessential Holdings is an equal opportunity employer dedicated to building a diverse and inclusive workplace. Our company thrives upon the mutual respect and understanding between its employees, and as such, all qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), gender, gender identity, sexual orientation, veteran status, physical or mental disability, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Clubessential Holdings maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflects the Company's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

The Implementation Consultant is responsible for the successful implementation and management of multiple concurrent projects, primarily focusing on the deployment of Tee Sheet and Point of Sale (POS) solutions for golf clubs. This role requires working closely with golf course stakeholders—including Golf Professionals, Course Owners, Accounting, Food & Beverage, and General Managers—to deliver high-quality software solutions and ensure customer success. This is a highly visible position that requires excellent communication skills, strong organizational abilities, and a proactive, self-motivated approach. The ideal candidate will have a solid understanding of golf course operations, tee sheet management, and business processes, with a passion for technology and client success. WHAT YOU WILL DO: - Advise customers on best practices and systems functions for tee sheet, billing, and business performance. - Hands-on project execution, including gathering and analyzing client requirements; determining best practice design of to-be-determined solution, configuring the application to meet the approved design. - Ability and desire to participate in all implementation tasks - project management, kick-off meetings, design, review, implementation, training, status reports, etc. - Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication. - Ability to manage multiple clients and projects/tasks simultaneously. - Help specify, test, and implement advanced software functionality. - Strong internal communication skills including ability to work with all levels of the organization (development, sales, marketing, operations and within the Customer Service Team). - Responsible for maintaining product knowledge, implementing, and training latest features and functionality of the product at the client site. - Cultivate the client relationship through implementations and all types of training engagements. - Configuration: Configure the application based on implementation assessment. - Establishes and maintains a positive working relationship with clients, sales, and coworkers to promote company service vision. - Anticipate and mitigate project risks and issues, confidently address all challenges, and escalate to appropriate parties when necessary. - Willing to travel for onsite training and go lives. QUALIFICATIONS AND EXPERIENCE REQUIRED: - Demonstrated ability to learn and master new software technologies quickly. - Self-motivated team player with a positive outlook and strong work ethic. - Strong problem-solving and troubleshooting skills - Highly organized, detail-oriented, and capable of managing multiple priorities simultaneously. - Team player with a collaborative mindset and positive attitude. - Strong time management and project coordination skills. - Anticipate and manage project risks and concerns, firmly address all challenges, and escalate to relevant parties as needed. - Minimum of 1+ year of progressive experience in software implementation, training, or client-facing roles. - Bachelor’s degree preferred Clubessential Holdings is an equal opportunity employer dedicated to building a diverse and inclusive workplace. Our company thrives upon the mutual respect and understanding between its employees, and as such, all qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), gender, gender identity, sexual orientation, veteran status, physical or mental disability, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Clubessential Holdings maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflects the Company's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Important Notice Regarding Email Communication from Clubessential Holdings Please be advised that Clubessential Holdings will only contact you using email addresses with the domain name of clubessentialholdings.com. We have been made aware of attempts to impersonate our company using domains such as clubessentialcareers.com. These emails are not affiliated with Clubessential Holdings and may be part of a scam. We strongly advise against engaging with any correspondence that does not originate from an official clubessentialholdings.com email address. If you receive a suspicious email or have any questions or concerns, please contact us directly at recruiting@clubessentialholdings.com. Your security and trust are important to us.

• First point of contact for incoming Support & Services requests from clients with prioritization of phone calls, voicemails, and emails. • Provides technical support & services for all products, such as Website, Office (Accounting), Reservations, CRM, Mobile Menu and App (all inclusive), G Suite, and MS Office. • Identify critical support needs and ensure prompt resolution, including “warm,” immediate transfers to Support Teams. • Provide excellent customer service through all support channels and ongoing ticket management. • Act as liaison between clients and management to build positive working relationships with customers by effectively communicating ticket status and resolution to customers. • Create documentation and knowledge base articles to improve service delivery. • Take ownership of customer issues and provide resolution or escalate when necessary. • Communicate with other departments including sales, implementation, development, and technology to ensure client needs are met. • Adherence to established Service Level Agreements (SLAs) by meeting live chat, response time, and customer satisfaction performance targets.