• Provide Level 2 support for the IGA solution within agreed service levels. • Work with IT teams, service partners and other stakeholders to ensure reliability and availability of the IGA solution. • Implement and manage the effectiveness of Incident, Service Request, Change, and Problem management processes for the service area; provide daily/weekly report for ticket status. • Maintain system configurations and process documentation, operating procedures, and infrastructure support documentation (e.g., data flow diagram, system as-built, runbook). • Resolve technical issues through debugging, research and investigation. • Participate as IGA subject matter expert in small/medium-scale projects supporting business initiatives; assist with the onboarding of new solutions. • Help with operations after go-live, ensuring SLAs. • Serve as an on-call resource for incident response and operational functions. • Execute the further implementation and integration of Saviynt within the organization. • Perform other duties as assigned.

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $50,000 - $65,000. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. As the Supervisor, Last Mile Operations at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error free. What your day-to-day will look like: - Assign work activities and monitor group activities - Instruct associates in proper equipment, operational and maintenance procedures; guide team in understanding housekeeping requirements - Monitor and maintain availability of tools, materials and supplies - Oversee the usage of equipment and ensure team adherence to all safety procedures and programs - Manage inventory, including monitoring levels and performing merchandise reconciliation - Assist with resolving problems to ensure maximum associate productivity; take necessary action to correct substandard performance At a minimum, you’ll need: - 2 years of experience in a supervisory role - 5 years of experience in logistics and/or transportation Experience with Microsoft Office It’d be great if you also have: - Bachelor’s degree or equivalent related work or military experience - Excellent verbal and written communication skills - Strong math skills and solid analytical ability - Outstanding interpersonal and leadership skills This job requires the ability to: - Lift up to 50 lbs. Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits - Competitive pay - Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave - 401(k) retirement plan with up to 5% company match - Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity - Employee Assistance Program (EAP) - Tuition reimbursement, adoption assistance - Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account - Health Reimbursement Arrangement Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

What We Need Corpay is currently looking to hire a Crew Accommodations Agent within our TA Connections division. This position falls under our lodging line of business. In this role, you will be responsible for the timely and efficient handling of inbound inquiries, to source hotel and transportation needs of our airline clients. The Crew Accommodations Agent will support a variety of queries in an efficient and timely manner by taking ownership of each task assigned to by the supervisors. You will report directly to the Operations Manager. How We Work As a Crew Accommodations Agent, you will be expected to work remote environment. Corpay will set you up for success by providing: - Company-issued equipment. - Formal, hands-on training. Role Responsibilities The responsibilities of the role will include: - Booking hotel accommodations for flight attendants, pilot crews, ad-hoc crews and other non-crew airline employees. - Handling emergency relocations of crews that occur last minute with the Supervisor on shift - Working closely and in sync with client’s Crew Scheduling and other relevant groups to satisfy all operational requirements and resolving situations that may affect crew members. - Communicating with internal departments and management to resolve problems and expedite work. - Monitoring and confirm access to tools, systems and defined resources needed to perform the job duties as per Standard Operations Procedures, and report issues to shift supervisors. - Effectively utilizing all tools and technology to process, track and report transactions - Accurately registering in TA Connections System and applications all reservations information, agreements, approvals, and background information relevant for future research and troubleshooting - Sourcing for suitable and compliant hotel markets and cities where our airline clients don’t have contracted hotels or when contracted hotels are Sold Out. - In case of only having non-compliant options, ensuring the process to obtain approvals is followed recorded in the system as evidence. - Making payments to hotel and transportation vendors as per system settings. (hotel’s contractual payment terms) - Maintaining an environment of positive, open and respectful communication, and professional behavior with a “CAN DO” attitude. - Reporting any incidents in a formal and professional way to your TA Connections supervisor on shift and/or to TA Connections HR partner. - Maintaining impeccable attendance, punctuality, breaks, and adherence to Companies’ policies and Employee’s Handbook - Supporting Account Management Team, IT, Billing and Commission Collections departments with data gathering activities, research, and issue troubleshooting. - Working on special projects and other duties as assigned. Qualifications & Skills - Must have 2+ years Hotel/airlines experience - Must be willing to work onsite, in the office - Excellent communication skills both verbal and written - Strong PC skills with a typing speed of at least 30 wpm and strong Internet navigation skills - Demonstrate the ability to learn and navigate multiple PC and web based applications - Proven ability to provide excellent customer service - Ability to work in an environment with client driven volumes and activities - Ability to work in a high volume, high pressure, deadline-oriented environment - Ability to work independently and as a contributing team member - Excellent telephone voice in terms of tone, clarity, pronunciation, and proper use of grammar - Strong listening, problem solving, and multi-tasking skills Benefits & Perks - Medical, Dental & Vision benefits available the 1st month after hire - Automatic enrollment into our 401k plan (subject to eligibility requirements) - Virtual fitness classes offered company-wide. - Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time - Employee discounts with major providers (i.e., wireless, gym, car rental, etc.) - Philanthropic support with both local and national organizations - Fun culture with company-wide contests and prizes - Employee Referral Program – Earn up to $6,000 for referring qualified candidates who join our team. Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency

• Belong to the growth department, responsible for growth indicators, especially proficient in designing user growth activities • Design and implement user growth strategies, coordinate channel operation activities, be responsible for creative planning, resource coordination and implementation, track data effects, and output review reports • Focus on refined channel operation, build channel/user layered incentive system and life cycle management mechanism, design differentiated operation strategy, and drive platform user growth • Good at data analysis, able to quickly establish an effective data analysis framework, monitor and analyze user growth data, evaluate the effect of strategies, and drive business growth through data • Pay attention to industry dynamics, policy changes and trends of competitive products, track the trend of cryptocurrency market, put forward targeted operation optimization suggestions, and output differentiated operation plans • Be familiar with blockchain industry related products, promote the implementation of business product functions, and drive business growth