1. Reporting, Analysis and Month-End Support • Support the finance team during month-end close and other key reporting deadlines. • Prepare and update regular reports for revenue, margin and key KPIs using established templates. • Perform variance analysis (actuals vs budget/forecast), identify and summarize key drivers, and escalate issues where required. • Respond to ad hoc data requests using Excel and finance systems. 2. Commercial Calculations and Controls • Maintain trackers and supporting schedules for commissions, rebates, incentives or other commercial arrangements as required. • Perform regular calculations using agreed rules and templates, ensure outputs are audit-traceable, reconcile where required and resolve straightforward queries. • Maintain clear documentation of commercial rules and assist with testing changes to plans or structures. 3. Pricing and Commercial Support • Maintain pricing sheets, rate cards and documented summaries of approved pricing, discounts and commercial terms. • Update pricing models for new products, locations or customer agreements as directed. • Perform margin and pricing analysis by customer, product or channel to support commercial decision-making. 4. Forecasting and Budgeting Support • Assist in the annual budgeting and periodic re-forecasting processes by updating templates with the latest actuals and assumptions. • Load budgets and forecasts into reporting systems and validate data for accuracy and completeness. • Maintain rolling forecast files and supporting schedules under direction of the finance team. 5. Business Partnering • Provide first-line finance support to sales, operations and other teams on routine queries. • Explain results and reports in clear, non-technical language, escalating more complex matters as required. • Attend key team meetings to understand upcoming activity that may impact revenue, costs or commercial arrangements and communicate relevant insights to finance. 6. Data, Systems and Process • Maintain key finance and commercial data to ensure system accuracy and consistency. • Maintain appropriate version control and documentation standards across finance files. • Assist in improving spreadsheets, templates and basic controls relating to reporting and commercial processes. • Support implementation or enhancement of reporting tools led by the finance team.

About the Role We’re looking for a Senior UX/UI Designer who is passionate about crafting thoughtful, data-driven, and user-centric digital experiences. This role goes beyond execution—you’ll play a key part in shaping what we build and why. You’ll ground design decisions in customer insights, experimentation, and measurable business impact. Reporting to the Director of Digital Product & UX/UI, you’ll own the end-to-end design process—from defining research strategy to delivering polished UI and developer-ready handoffs. You’ll collaborate closely with Product, Engineering, and cross-functional teams to drive innovation and elevate the overall digital experience. What You’ll Do Drive Best-in-Class eCommerce Experiences - Stay ahead of eCommerce trends, competitor strategies, and platform innovations - Identify opportunities to continuously improve the digital customer experience Own Research Strategy (Not Just Execution) - Translate product roadmaps into clear research plans - Identify knowledge gaps and define hypotheses - Lead qualitative and quantitative user research initiatives Design with Data & Experimentation - Partner with Product and Engineering to validate ideas through A/B testing - Use insights to iterate and optimize user experiences - Leverage tools like Shoplift (or similar experimentation platforms) Leverage AI in Design Workflows - Use AI tools to accelerate ideation, research synthesis, and prototyping - Maintain high-quality outputs while increasing speed and efficiency Deliver End-to-End UX/UI Design - Create user flows, wireframes, prototypes, and high-fidelity UI - Translate business goals and user needs into intuitive designs Continuously Optimize Performance - Audit and improve website experiences to reduce friction and increase conversion - Drive ongoing improvements across the customer journey Collaborate Cross-Functionally - Work with Product, Engineering, Marketing, and Brand teams - Ensure designs are feasible, scalable, and aligned with business goals Design for Scale - Contribute to and evolve the design system in Figma - Ensure consistency, reusability, and efficiency across components About You - You think like a product designer—focused on outcomes, not just outputs - You’re deeply curious about users and turn insights into action - You thrive in ambiguity and can define problems independently - You have a strong experimentation mindset (test → learn → iterate) - You actively use AI tools to enhance your workflow - You’re highly collaborative and influence stakeholders through storytelling - You excel in fast-paced, test-and-learn environments

• Work closely with Product, Design, and Engineering teams to develop scalable, accessible, and high-performing customer-facing features. • Develop and maintain Shopify themes using Liquid, HTML, CSS, JavaScript, and Online Store 2.0. • Build reusable sections, blocks, templates, and theme components following Shopify best practices. • Translate Figma designs into responsive, accessible, and production-ready experiences. • Optimize performance, accessibility, and overall user experience. • Develop integrations using Shopify native capabilities and Storefront APIs when appropriate. • Participate in code reviews and collaborate with cross-functional teams in an Agile environment.

• Support the daily operations of our online retail business with a primary focus on Amazon marketplace management. • Maintain product listings, optimize content for search visibility, monitor sales performance, and ensure inventory accuracy. • Work closely with the marketing and operations teams to drive performance across all ecommerce platforms. • Analyze marketplace trends, respond to customer queries, and assist with promotional campaigns and reporting. • Monitor and update product listings to ensure accuracy and compliance with Amazon’s policies. • Conduct keyword research to improve product discoverability and search ranking. • Write and edit compelling product titles, features, benefits, and descriptions. • Coordinate with warehouse and logistics partners to ensure accurate stock levels on Amazon. • Process orders and returns, address fulfillment issues promptly. • Assist in setting up and managing Amazon PPC campaigns. • Support the execution of seasonal promotions, including Lightning Deals and coupons. • Respond to customer inquiries and reviews to maintain positive seller ratings. • Compile sales, traffic, and advertising performance data to inform strategy. • Upload new SKUs and variations, ensuring images and content meet Amazon’s requirements. • Collaborate with the creative team to update product imagery and visual assets.