• Act as the primary contact for assigned accounts across multiple states • Independently manage the full credentialing and provider enrollment process • Complete and track provider enrollment applications with commercial and managed care payers • Maintain and update payer portals to ensure accuracy and timely contract execution • Coordinate contracting processes with payers, resolving issues and escalating delays • Support Medicare and Medicaid enrollments • Navigate state-specific processes unique to each payer and state • Communicate with payers and providers to meet enrollment and contracting needs • Keep clients informed with regular progress meetings and proactive problem-solving • Ensure accuracy of provider data, including up-to-date CAQH profiles

• Develop and implement Key Performance Indicators (KPIs) to effectively manage Master Distributor performance. • Manage market expansion efforts, ensuring maximum coverage within established deadlines. • Identify and secure new districts, geographies, and partners for strategic growth. • Monitor and review quarterly Distributor performance, conducting business review meetings to evaluate progress and integrate feedback into future planning. • Identify market opportunities to implement brand-building strategies, develop strategic market plans, and conduct product assessments to enhance brand awareness. • Initiate and manage projects aimed at fostering business growth and operational efficiency, adapting to an evolving market environment.

• Develops channel programs and recruits partners globally to make the channel a growth lever at HappyFox • Coordinate and manage enablement efforts with HappyFox Partners and sales/solutions engineering • Primary relationship owner with the partner • Educate partners by coordinating and delivering ongoing training, skills transfer, driving demand generation and business development • Ensure successful customer implementations through increasing the number and capability of skilled technical individuals at the partner • Orchestrate resources to support partners and help strengthen relationships with HappyFox teams • Ensure participation in marketing and channel strategy programs • Maintain senior-level relationships to gain commitment and ensure HappyFox is top of mind for partner business leaders • Monitor and provide insight into the partners’ business and technical service capability, financial results, and investment in selling HappyFox products and services • Facilitate internal resources, and investments needed to execute the business plans in order to help meet business goals • Develop cadences with all partners and do joint sales clinics and reporting • Completely own the relationship and joint success with partners • Coordinate sales demos, partner ordering, and partner enablement

• Develop and maintain strong client relationships. • Align HappyFox solutions with client needs and objectives. • Act as a key contact and advisor for major accounts. • Drive financial growth through sales and strong client relationships. • Identify opportunities within territory and collaborate with sales teams. • Understand HappyFox products and market positioning. • Develop comprehensive account plans to ensure client success and account growth. • Have a strong grasp of value selling and MEDDIC/MEDPIC methodology to enhance sales effectiveness.