• Platform-to-client handoff/handback support for a variety of data formats. • Working with SQL databases including debugging and troubleshooting. • Using cloud computing platforms such as AWS, Azure, and GCP for data processing tasks. • RPA application to existing processes. • Creating scripts and macros for optimizing delivery pipelines. • Perform complex data processing tasks including custom web crawling, data type specific content cleanup, and pattern detection activities. • Additional duties as assigned.

• Designs, develops, validates, and/or debugs software abstractions and frameworks for acceleration with FPGAs to support embedded, data center, and communication clients • Collaborate with architects and design engineers to understand IP specifications and define comprehensive verification strategies and detailed test plans • Develop robust, reusable, and constrained-random verification environments using SystemVerilog and UVM (Universal Verification Methodology) • Create and implement directed and random test cases and test sequences to exercise design functionality and uncover potential bugs • Develop verification components, including drivers, monitors, scoreboards, and checkers • Utilize SystemVerilog Assertions (SVA) and formal verification methods to enhance bug detection and verify complex properties • Execute simulation regressions, debug test failures, analyze root causes, and work with designers to implement corrective measures • Define and track functional and code coverage metrics to ensure verification completeness and drive coverage closure • Develop automation scripts and infrastructure using languages like Python or Perl to improve verification efficiency and flows • Participate in technical reviews of specifications, design documents, and test plans, providing valuable input and feedback.

• Gather and review information from clients and the Sales Team. • Communicate with clients, architects, engineers, and contractors to collect project data. • Maintain regular communication to ensure client satisfaction. • Schedule property inspections and arrange travel within budget. • Conduct site inspections of the subject property. • Photograph building components to document property conditions. • Perform quantity take-offs from construction drawings and blueprints. • Prepare construction cost estimates and cost analyses. • Determine unit costs and assign appropriate tax class lives to property components. • Review construction invoices and cost documentation. • Prepare cost segregation analyses and capital asset valuations. • Input or compile take-off data into estimating software. • Prepare engineering and depreciation schedules. • Calculate depreciation expenses. • Write detailed property descriptions and reports. • Prepare pictorial documentation of building components. • Review project information for accuracy and completeness. • Track project expenses and timesheets. • Organize and save project files on the server. • Notify management when project milestones are reached. • Ensure project deadlines and goals are met.

Title: Forward Deployed Engineer Location: Washington, D.C. Department: Engineering Job Description: Promise modernizes how government agencies and utilities support people in financial difficulty. We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track—while helping agencies increase efficiency, recover revenue, and deliver services with dignity. Our mission is to transform public systems so they work better for everyone, especially the most vulnerable. Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders. We work hard and believe deeply in what we do. We're looking for excellent people to build innovative, resilient technology. Backed by over $50 million in funding from top investors – such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments – Promise has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator’s #1 GovTech startup. About the Role We’re looking for a Forward Deployed Software Engineer who’s driven by impact, excited by challenge, and motivated by Promise’s mission: helping low-income families catch up on past-due bills and access the relief they deserve. This is not your typical engineering role. You’ll be on the front lines—working hand-in-hand with utilities and government partners, solving complex integration challenges, and making sure our technology actually delivers where it matters most: in people’s lives. You’ll bring strong technical fundamentals together with empathy, patience, and the kind of customer savvy that turns a deployment into a long-term partnership. Impact in Action In Washington State, Promise distributed $100M of energy aid in just three months, reaching nearly 700,000 households. In Virginia and Florida, we helped ensure millions of dollars in water assistance funds reached families who might have otherwise gone without. Our AI-powered eligibility verification now cuts approval times for programs like SNAP and LIHEAP from weeks to hours. As a Forward Deployed Software Engineer, you’ll be on the front lines making this kind of impact possible. WhatYou’ll Do - Be the bridge: Work directly with utilities and government agencies to integrate Promise’s payment and relief products into their existing systems. - Problem-solve in the wild: Dive into customer environments, untangling complexity and crafting creative technical solutions that actually work in the real world. - Level up the product: Improve Promise’s products -- you will have the first hand context of what works and doesn't, if you see something to build, build it! - Travel occasionally: Join customers on-site to make sure things run smoothly and strengthen our relationships in person. What Will Help You Succeed - Engineering chops: 4+ years of experience building and deploying production software, with fluency in environments that require adaptability and fast learning. - Customer instincts: Experience in a customer-facing technical role where you balanced empathy with technical rigor. - Tools of the trade: We use JavaScript / TypeScript, ETL tools, SQL, React – you don’t need to be an expert on any of these! You do need to come with a willingness to learn. - Curiosity & grit: You don’t wait for someone to tell you the answer—you explore, experiment, and document so others can follow. - Collaboration: This is a cross-functional role where you will be working across engineering, design, product, delivery, and sales. FDEs work across team boundaries to get things done. Who Thrives at Promise You’ll love it here if: - You are energized by big, complex challenges and the opportunity to solve them. - You want your work to have a real, measurable impact on people’s lives. - You take ownership and run toward problems, not away from them. - You value clear, candid, and constructive communication. Promise is not for you if: - You prefer hierarchy and rigid structures. We operate with freedom and responsibility. - You are uncomfortable with change. We move fast, adapt often, and expect agility. - You want a typical corporate culture. We are mission-driven, ambitious, and direct. - You believe efficiency means “doing less.” We believe efficiency means doing better. How We Support Our People - 100% paid health coverage - Generous PTO and sick leave - Lunch, snacks, and coffee provided - Company retreats - Opportunities to travel and see the impact of your work - Hybrid work: we deeply value in-person collaboration and are in-office at least four days a week, but are flexible on working from home Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Compensation - $165K – $220K • Offers Equity