• Provide technical, clinical, educational and sales support to ensure safe adoption and growth of the Medtronic CoreValve System and future catheter-based therapy technologies. • Work closely with implanting teams and the Medtronic Catheter-based Therapies (CBT) and CVG field organizations to drive procedural and practice success. • Provide clinical expertise for TAVR implanting centers, including “scrubbing in” for TAVI implant procedures to assist with loading valves onto delivery catheter, and providing technical support in accordance with the instructions for use/trial protocol, and best-practices to facilitate procedural consistency and best clinical outcomes. • Assist in education and training activities with physicians, hospital support staff and Medtronic personnel. • Collaborate and strategize with territory sales representative and CVG field organization in achieving sales targets and implementing business plans. • Provide quality technical support to help sites achieve procedural success. • Educate implanting teams on proper indications for TAVR procedures. • Identify, establish, and maintain productive working relationships with key decision makers and customers. • Respond to customer requests and resolve complaints in a prompt and effective manner. • Train new hires to Medtronic CBT team.

About ComPsych ComPsychⓇ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResourcesⓇ and AbsenceResourcesⓇ solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide, touching more than 160 million lives across 200 countries. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs. Job Summary The Service Coordinator is responsible for communicating with clients by phone or digitally. In addition, this individual will assist with the client referral process by creating certifications, calling providers, sending letters and/or locating urgent appointments for clients. Primary Responsibilities - Support employees and eligible family members by providing resources for behavioral and emotional health, family, and wellness related issues through chat - Educate network providers regarding ComPsych procedures - Educate providers about care management requirements - Conduct outreach calls to clients as needed - Locate urgent/emergency client appointments - Disseminate cases for follow up to other departments as needed - Other light clerical duties as needed - Demonstrate ComPsych's strong client focus and promise to over-deliver on customer expectations - Create client records and certifications and contacts providers with authorization information Job Qualifications - BA in Social Service or Psychology related field required - Direct clinical experience preferred - Outstanding customer service skills - Ability to resolve client issues quickly and accurately - Strong attention to detail and ability to multi-task - Excellent organizational skills, highly self-motivated, and dependable - Good time management/organizational skills - Excellent written and verbal communication skills - Intermediate computer skills - Bilingual a plus Benefits and Perks - Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more - The hourly pay for this position is $15.82 USD. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, and scheduled hours. EEO ComPsych is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace. ComPsych Corporation and its affiliates is committed to the responsible and transparent handling of your personal data. Information collected during the recruitment process will be used to assess your application and, where applicable, to prepare and administer an offer of employment. Your personal data will be processed in accordance with the privacy laws applicable in your country or jurisdiction of residence, which may include the California Consumer Privacy Act (CCPA), the EU General Data Protection Regulation (GDPR), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, and other applicable national or local privacy laws. For full details on what personal data we collect, how we use it, your rights as an Applicant, and how to contact us with privacy-related questions, please review the relevant Applicant Data Privacy Notices: US Applicant Data Privacy Notice & Canada Applicant Data Privacy Notice.

Agency Dept of Health and Human Services Division Health Service Regulation Job Classification Title Nurse Consultant I (NS) Position Number 60091324 Grade MH16 About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work Work in this professional Nurse Consultant I/Investigator classification involves performing regulatory activities to determine compliance with state and/or federal Medicare/Medicaid requirements for unlicensed health care personnel in various healthcare facilities. Position is home-based and works independently under the supervision of a regional supervisor within the Complaint Intake and Health Care Personnel Registry Investigations Section. Primary duties include: Conducting independent administrative investigations of unlicensed health care workers in a variety of health care settings for the NC Nurse Aide I Registry and/or Health Care Personnel Registry. Investigations require on-site and in-office documentation using computer and database access. Position testifies frequently in administrative hearings. Requires frequent travel (including some overnights) and lifting/carrying of laptop computer, and other equipment. The position is based in the Southeastern Region of the state and individual must reside in one of the following Central counties: Caswell, Person, Granville, Vance, Alamance, Orange, Durham, Franklin, Wake, or Chatham. Knowledge Skills and Abilities/Management Preferences Salary Range: $62,044 - $102,371 Recruitment Range: $62,044 - $76,084 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred. - Strong clinical background, including considerable knowledge of medical terminology, disease process and body systems, and current clinical diagnostic procedures and treatments. - Demonstrated ability to use computer technology and complete work assignments electronically. - Demonstrated skills communicating effectively (both verbally and in writing), and electronically document information assessed/collected in a clear and concise manner, using objective and evidence-based decision-making skills. - Demonstrated critical thinking skills to conduct, review, gather, assess, and evaluate information for compliance with applicable standards. - Demonstrated ability to prioritize workload and effectively multitask. - Must possess a valid driver’s license with the ability to drive a vehicle, adapt to schedule changes, and travel as required. This position is funded in part through federal funds. This position will close at 11:59 p.m. the night before the end date The Division of Health Service Regulation oversees medical, mental health and adult care facilities, emergency medical services, and local jails. We check to see that people receiving care in these facilities are safe and receive appropriate care. We make certain that medical buildings are built only when there is a need for them. Compensation & Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified. Application Process Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. - Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. - Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers. - If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date. - Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. - Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks. - Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. - For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Veterans’ and National Guard Preference - Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. - Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. - Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. CONTACT INFORMATION: If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Licensed to practice as a Registered Nurse in the State of North Carolina and one year of experience in the area of specialization. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Rosa Henegan Email: talentacquisition@dhhs.nc.gov

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We're currently looking for an independently licensed mental health professional to join the Care Navigation team (LCSW, LMFT, LPC required) to support adult and adolescent members seeking support with posttraumatic stress disorder (PTSD) and complex trauma. Reporting to the clinical lead of the Trauma Specialty Care Program, the Trauma Specialty Care Navigator will provide initial assessment, support, referral, and ongoing care coordination for members within Spring Health’s innovative Trauma program. The role may also support teens 13 to 17 and their caregivers. This is a full time position that is fully remote. The primary shift for this position is Monday-Friday, 9-5pm PT. What you’ll do: - Developmentally appropriate telephonic and telehealth screening, brief intervention, and referral of members to a trauma specialty treatment provider. - Apply active listening, psychoeducation, and motivational interviewing skills to understand each member’s or family’s needs and provide support as they set goals. - Utilize Judith Herman’s phase based trauma treatment model to provide stabilization support to members in their process of engaging in care. - Employ motivational interviewing to assist members in engaging in care. - Identify an appropriate level of care, facilitate referral, and coordinate care with Spring Health providers and, when needed, community resources and schools. - Provide consultation regarding mental health concerns and family/relationship issues, as appropriate to member needs. - Balance time with the adolescent and caregivers (individual and joint conversations) to support the family system while honoring the teen’s voice. - As necessary, provide in-the-moment support and developmentally appropriate safety planning for members with safety, risks or crisis. - Utilize written communication skills to interact with members, caregivers, and providers through email. - Document information, maintain accurate records, perform follow-ups, and track progress within several systems – including an EHR – within required timeframes. - Identify and problem-solve issues that serve as a barrier or disruption to care. - Interact with multi-disciplinary teams such as care support, provider operations, and benefits/billing to ensure a smooth member experience. - Assisting other specialty care teams (SUD, Mood and Anxiety, and Eating Disorders), as needed. - Participate in staff meetings, case consultations, and trainings. - Assist with onboarding and mentoring new team members. - Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards. What success looks like: - Maintain high member satisfaction, as measured by survey responses. - Retain members throughout their course of care by maintaining consistent outreach and contact, as appropriate. - Triage and enroll members into appropriate LOC, based on presenting problems and goals. - Outreach adult members via phone and email to schedule triages. What you’ll bring: - Independent clinical mental health license firmly required (LCSW, LMFT, LPC, or equivalent). - Minimum of 2+ years of clinical care experience working with PTSD and Complex Trauma in adult and adolescent populations in outpatient or intensive outpatient settings. - Experience with motivational interviewing, diagnostic assessment, and triage. - Knowledge of phased-based trauma treatment models and EBPs for PTSD (e.g. Prolonged Exposure, Cognitive Processing Therapy, EMDR, ART, etc). - Experience working with parents and caregivers, including providing psychoeducation, motivational work, and collaborating with families to support the adolescent’s treatment and overall wellbeing when the teen is the identified patient. - Excellent listening, written and verbal communication skills. - Acknowledge and embrace diversity and inclusion. - Experience working with diverse populations. - Motivated to go above and beyond for members to provide a high-touch experience. - Tech-savvy: must be comfortable using various computer platforms and learning new systems, and efficient in tech-related tasks. - Able to multi-task and context switch! Bonus qualifications - Bilingual - Trauma specific licensure or certifications The target base salary range for this position is $33.33 - $42.31 Hourly, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. All benefits are subject to individual plan requirements and eligibility criteria. - Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available. - Employer sponsored 401(k) match of up to 2% - A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. - Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary - We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation. - Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. - Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management. - Up to $1,000 Professional Development Reimbursement a year. - $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.