About us ifeel is a mental health and well-being platform designed to provide users with tools, resources, and support for emotional and psychological well-being. We aim to improve access to mental health care through a combination of technology and professional psychological support. Our platform offers personalised therapy solutions, including chat and video therapy, self-care tools, and data-driven diagnostic systems to help users identify mental health issues and connect with appropriate resources. With a diverse global network of licensed mental health professionals, we have supported over 1 million people across 50 countries. Trusted by top companies like Glovo, Axa Partners, Cabify, and H&M, we are dedicated to making mental health care accessible and impactful for both individuals and organizations around the world. Make a Difference with ifeel As a collaborator, you will have the unique opportunity to impact individuals’ lives positively. You’re not just joining a team; you’re becoming part of a supportive community that values well-being and personal growth.We are committed to fostering a culture where mental health is prioritised and openly discussed! Behind the scenes, our dedicated triage team welcomes every new user and ensures they are paired with the right professional based on their individual needs and preferences. This personalised approach allows you to focus on what you do best—providing quality care—while we handle the logistics of client matching. Ready to take the next step in your professional journey? Join us at ifeel and become a vital part of a platform dedicated to advancing mental well-being for all. Your role as a Mental Health Professional (Chat Therapy Professional) is essential in offering timely and effective support through chat therapy, enabling individuals to navigate their mental health challenges in a confidential and supportive way. Responsibilities - Provide chat-based therapeutic support to clients, addressing a variety of mental health concerns. - Engage with patients to continue the therapeutic process, encouraging progress and commitment. - Create a safe and trusting environment for clients to express their thoughts and feelings. - Utilize effective therapeutic techniques to guide clients towards resolution and coping strategies. - Maintain detailed records of client interactions and therapeutic progress. - Work collaboratively with a multidisciplinary team to improve overall client care. - Engage in ongoing training and professional development initiatives.

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT Qualified applicants must reside in North Carolina. Travel is required for in-person provider engagement, meetings, and medical record retrieval, so the amount of travel will vary based on need. Position Purpose: Works with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience through outreach and face-to-face interaction with members and providers at large IPA and/or group practices. Serves to collaborate with providers in the field, to improve HEDIS measures and provides education for HEDIS measures and coding. Supports the implementation of quality improvement interventions and audits in relation to plan providers. Assists in resolving deficiencies impacting plan compliance to meeting State and Federal standards for HEDIS. Conducts telephonic outreach, while embedded in the providers' offices, to members who are identified as needing preventive services in support of quality initiatives and regulatory/contractual requirements. Provides education to members regarding the care gaps they have when in the providers office for medical appointments. Schedules doctor appointments on behalf of the practitioner and assists member with wraparound services such as arranging transportation, connecting them with community-based resources and other affinity programs as available. Maintains confidentiality of business and protected health information. - Acts as a liaison and member advocate between the member/family, physician and facilities/agencies. - Acts as the face of WellCare in the provider community with the provider and office staff where their services are embedded. - Advises and educates Provider practices in appropriate HEDIS measures, and HEDIS ICD-10 /CPT coding in accordance with NCQA requirements. - Assesses provider performance data to identify and strategizes opportunities for provider improvement. - Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment, Operations (claims and encounters). - Schedules doctor appointments for members with care gaps to access needed preventive care services and close gaps in care in the provider’s office. - Conducts face-to-face education with the member and their family, in the provider’s office, about care gaps identified, and barriers to care. - Conducts telephonic outreach and health coaching to members to support quality improvement, regulatory and contractual requirements. - Arranges transportation and follow-up appointments for member as needed. - Documents all actions taken regarding contact related to member. - Interacts with other departments including customer service to resolve member issues. - Refers to case or disease management as appropriate. - Completes special assignments and projects instrumental to the function of the department. - Performs other duties as assigned - Complies with all policies and standards Education/Experience: Required: a Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position); work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. 2+ years of experience work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. License/Certification: One of the following is preferred. Licensed Practical Nurse (LPN); Licensed Master Social Work (LMSW); Certified Social Worker (C-SW); Licensed Social Worker (LSW); Licensed Registered Nurse (RN) preferred. Pay Range: $27.02 - $48.55 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Robert is seeking a compassionate and organized Patient Care Coordinator to join our healthcare team. In this role, you will serve as a vital link between patients, healthcare providers, and administrative staff to ensure seamless and efficient patient care. You will be responsible for scheduling appointments, managing patient records, coordinating care plans, and providing excellent customer service to patients and their families. Your ability to handle sensitive information with confidentiality and your excellent communication skills will help create a positive patient experience. If you are detail-oriented and passionate about supporting patient care, Robert invites you to be part of our dedicated team. Responsibilities - Coordinate patient appointments, admissions, and follow-up visits efficiently. - Maintain and update accurate patient records and documentation. - Act as a liaison between patients, healthcare providers, and insurance companies. - Assist patients with inquiries, concerns, and scheduling needs. - Ensure compliance with healthcare regulations and company policies. - Support healthcare providers with administrative tasks and care coordination. - Facilitate communication to maximize patient satisfaction and quality of care.

• Understand your users deeply: Talk to patients (including unhappy ones) and therapists to uncover blockers, pain points, and opportunities to improve the experience. • Drive product and operational decisions: Use Pareto/MVP thinking to prioritize what to build, test, or skip, turning messy inputs into clear actions. • Launch and scale the market: Onboard and manage the first cohort of therapists, setting up processes to ensure smooth operations and high-quality patient care. • Design and scale GTM processes, creating repeatable playbooks, and growing operations from a handful of users or hires to hundreds. • Adapt and improve continuously: Use feedback from users and local teams to optimize operations, product features, and the patient-therapist matching system. • Thrive in ambiguity: Navigate challenges, course-correct when needed, and learn fast in a dynamic early-stage environment.