Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We're currently looking for an independently licensed mental health professional to join the Care Navigation team (LCSW, LMFT, LPC required) to support adult and adolescent members seeking support with posttraumatic stress disorder (PTSD) and complex trauma. Reporting to the clinical lead of the Trauma Specialty Care Program, the Trauma Specialty Care Navigator will provide initial assessment, support, referral, and ongoing care coordination for members within Spring Health’s innovative Trauma program. The role may also support teens 13 to 17 and their caregivers. This is a full time position that is fully remote. The primary shift for this position is Monday-Friday, 9-5pm PT. What you’ll do: - Developmentally appropriate telephonic and telehealth screening, brief intervention, and referral of members to a trauma specialty treatment provider. - Apply active listening, psychoeducation, and motivational interviewing skills to understand each member’s or family’s needs and provide support as they set goals. - Utilize Judith Herman’s phase based trauma treatment model to provide stabilization support to members in their process of engaging in care. - Employ motivational interviewing to assist members in engaging in care. - Identify an appropriate level of care, facilitate referral, and coordinate care with Spring Health providers and, when needed, community resources and schools. - Provide consultation regarding mental health concerns and family/relationship issues, as appropriate to member needs. - Balance time with the adolescent and caregivers (individual and joint conversations) to support the family system while honoring the teen’s voice. - As necessary, provide in-the-moment support and developmentally appropriate safety planning for members with safety, risks or crisis. - Utilize written communication skills to interact with members, caregivers, and providers through email. - Document information, maintain accurate records, perform follow-ups, and track progress within several systems – including an EHR – within required timeframes. - Identify and problem-solve issues that serve as a barrier or disruption to care. - Interact with multi-disciplinary teams such as care support, provider operations, and benefits/billing to ensure a smooth member experience. - Assisting other specialty care teams (SUD, Mood and Anxiety, and Eating Disorders), as needed. - Participate in staff meetings, case consultations, and trainings. - Assist with onboarding and mentoring new team members. - Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards. What success looks like: - Maintain high member satisfaction, as measured by survey responses. - Retain members throughout their course of care by maintaining consistent outreach and contact, as appropriate. - Triage and enroll members into appropriate LOC, based on presenting problems and goals. - Outreach adult members via phone and email to schedule triages. What you’ll bring: - Independent clinical mental health license firmly required (LCSW, LMFT, LPC, or equivalent). - Minimum of 2+ years of clinical care experience working with PTSD and Complex Trauma in adult and adolescent populations in outpatient or intensive outpatient settings. - Experience with motivational interviewing, diagnostic assessment, and triage. - Knowledge of phased-based trauma treatment models and EBPs for PTSD (e.g. Prolonged Exposure, Cognitive Processing Therapy, EMDR, ART, etc). - Experience working with parents and caregivers, including providing psychoeducation, motivational work, and collaborating with families to support the adolescent’s treatment and overall wellbeing when the teen is the identified patient. - Excellent listening, written and verbal communication skills. - Acknowledge and embrace diversity and inclusion. - Experience working with diverse populations. - Motivated to go above and beyond for members to provide a high-touch experience. - Tech-savvy: must be comfortable using various computer platforms and learning new systems, and efficient in tech-related tasks. - Able to multi-task and context switch! Bonus qualifications - Bilingual - Trauma specific licensure or certifications The target base salary range for this position is $33.33 - $42.31 Hourly, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. All benefits are subject to individual plan requirements and eligibility criteria. - Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available. - Employer sponsored 401(k) match of up to 2% - A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. - Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary - We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation. - Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. - Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management. - Up to $1,000 Professional Development Reimbursement a year. - $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

About us ifeel is a mental health and well-being platform designed to provide users with tools, resources, and support for emotional and psychological well-being. We aim to improve access to mental health care through a combination of technology and professional psychological support. Our platform offers personalised therapy solutions, including chat and video therapy, self-care tools, and data-driven diagnostic systems to help users identify mental health issues and connect with appropriate resources. With a diverse global network of licensed mental health professionals, we have supported over 1 million people across 50 countries. Trusted by top companies like Glovo, Axa Partners, Cabify, and H&M, we are dedicated to making mental health care accessible and impactful for both individuals and organizations around the world. Make a Difference with ifeel As a collaborator, you will have the unique opportunity to impact individuals’ lives positively. You’re not just joining a team; you’re becoming part of a supportive community that values well-being and personal growth.We are committed to fostering a culture where mental health is prioritised and openly discussed! Behind the scenes, our dedicated triage team welcomes every new user and ensures they are paired with the right professional based on their individual needs and preferences. This personalised approach allows you to focus on what you do best—providing quality care—while we handle the logistics of client matching. Ready to take the next step in your professional journey? Join us at ifeel and become a vital part of a platform dedicated to advancing mental well-being for all. Your role as a Mental Health Professional (Chat Therapy Professional) is essential in offering timely and effective support through chat therapy, enabling individuals to navigate their mental health challenges in a confidential and supportive way. Responsibilities - Provide chat-based therapeutic support to clients, addressing a variety of mental health concerns. - Engage with patients to continue the therapeutic process, encouraging progress and commitment. - Create a safe and trusting environment for clients to express their thoughts and feelings. - Utilize effective therapeutic techniques to guide clients towards resolution and coping strategies. - Maintain detailed records of client interactions and therapeutic progress. - Work collaboratively with a multidisciplinary team to improve overall client care. - Engage in ongoing training and professional development initiatives.

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT Qualified applicants must reside in North Carolina. Travel is required for in-person provider engagement, meetings, and medical record retrieval, so the amount of travel will vary based on need. Position Purpose: Works with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience through outreach and face-to-face interaction with members and providers at large IPA and/or group practices. Serves to collaborate with providers in the field, to improve HEDIS measures and provides education for HEDIS measures and coding. Supports the implementation of quality improvement interventions and audits in relation to plan providers. Assists in resolving deficiencies impacting plan compliance to meeting State and Federal standards for HEDIS. Conducts telephonic outreach, while embedded in the providers' offices, to members who are identified as needing preventive services in support of quality initiatives and regulatory/contractual requirements. Provides education to members regarding the care gaps they have when in the providers office for medical appointments. Schedules doctor appointments on behalf of the practitioner and assists member with wraparound services such as arranging transportation, connecting them with community-based resources and other affinity programs as available. Maintains confidentiality of business and protected health information. - Acts as a liaison and member advocate between the member/family, physician and facilities/agencies. - Acts as the face of WellCare in the provider community with the provider and office staff where their services are embedded. - Advises and educates Provider practices in appropriate HEDIS measures, and HEDIS ICD-10 /CPT coding in accordance with NCQA requirements. - Assesses provider performance data to identify and strategizes opportunities for provider improvement. - Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment, Operations (claims and encounters). - Schedules doctor appointments for members with care gaps to access needed preventive care services and close gaps in care in the provider’s office. - Conducts face-to-face education with the member and their family, in the provider’s office, about care gaps identified, and barriers to care. - Conducts telephonic outreach and health coaching to members to support quality improvement, regulatory and contractual requirements. - Arranges transportation and follow-up appointments for member as needed. - Documents all actions taken regarding contact related to member. - Interacts with other departments including customer service to resolve member issues. - Refers to case or disease management as appropriate. - Completes special assignments and projects instrumental to the function of the department. - Performs other duties as assigned - Complies with all policies and standards Education/Experience: Required: a Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position); work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. 2+ years of experience work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. License/Certification: One of the following is preferred. Licensed Practical Nurse (LPN); Licensed Master Social Work (LMSW); Certified Social Worker (C-SW); Licensed Social Worker (LSW); Licensed Registered Nurse (RN) preferred. Pay Range: $27.02 - $48.55 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Robert is seeking a compassionate and organized Patient Care Coordinator to join our healthcare team. In this role, you will serve as a vital link between patients, healthcare providers, and administrative staff to ensure seamless and efficient patient care. You will be responsible for scheduling appointments, managing patient records, coordinating care plans, and providing excellent customer service to patients and their families. Your ability to handle sensitive information with confidentiality and your excellent communication skills will help create a positive patient experience. If you are detail-oriented and passionate about supporting patient care, Robert invites you to be part of our dedicated team. Responsibilities - Coordinate patient appointments, admissions, and follow-up visits efficiently. - Maintain and update accurate patient records and documentation. - Act as a liaison between patients, healthcare providers, and insurance companies. - Assist patients with inquiries, concerns, and scheduling needs. - Ensure compliance with healthcare regulations and company policies. - Support healthcare providers with administrative tasks and care coordination. - Facilitate communication to maximize patient satisfaction and quality of care.