• Voice of the Customer • Boots on the ground with customers as part of sales motions. Understanding what sales motions achieve the highest close rate, while influencing what service bundles are necessary to delight customers. • Create a feedback loop of how service engagements • Product Assessment & Roadmap Development • Conduct a comprehensive inventory of all existing products, services, capabilities, solutions, and development methods. • Lead the continuous assessment and prioritization of the product portfolio. • Develop the Adswerve product and solutions roadmap in conjunction with key internal partners, including TS, Analytics, Ops, AI teams, and sales teams. • Manage the ongoing quarterly refinement of the roadmap to ensure it meets evolving market and business needs. • Go-to-Market Strategy & Internal Alignment • Publish the product roadmap to the wider company to drive complete internal alignment. • Develop a comprehensive Go-to-Market (GTM) strategy, working closely with the Marketing team to provide input into sales materials, PR strategy, and positioning. • Work alongside HR to develop a comprehensive training curriculum for the company, ensuring all teams understand the evolving product offerings. • Solutions SME & Revenue Impact • Leverage product strategy work to spend time in the market as a Solutions Subject Matter Expert (SME). • Act as a strategic extension of the Sales Engineering team, actively pitching new business with Sales. • Partner with Customer Success (CS) to grow existing client accounts and drive expansion.

• Own and improve the post-payment customer experience across core products. • Help paying customers reach the key value state: finding a high-quality match they communicate with for 3+ days during the first week. • Increase the share of paying users who successfully activate after payment and start meaningful communication. • Identify and solve product problems that prevent customers from finding relevant matches. • Improve the relevance of offers, invites and recommendations shown to customers. • Work with scenarios where users may see too many offers, too few offers or irrelevant offers. • Build and improve discovery flows, matching logic and personalization mechanics. • Define what customer preferences and behavioral signals should be collected to improve offer quality. • Segment customers and adapt the experience based on their needs, expectations and behavior. • Improve customer trust in offers and help users better understand who is relevant for them. • Develop mechanics that bring customers back into communication, including engagement, gamification and other activation tools. • Work closely with analytics, design, engineering and other product teams to test hypotheses and measure impact on activation and retention.

Application Deadline: 04/18/2026 Address: VIRTUAL(R)59 - REMOTE/TELETRAVAIL - ON - BMO Job Family Group: Customer Shared Services Provides support and service for the Investment Operations function of BMO’s business stakeholders and customers. Executes and delivers on Investment product and service processes ensuring adherence with financial and regulatory controls and operational guidelines. - Provides advice and guidance to assigned business/group on implementation of solutions. - Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. - Communicates with internal business partners and external customers in response to standard and non-standard inquiries. - Monitors and tracks performance, and addresses any issues - Breaks down strategic problems, and analyses data and information to provide insights and recommendation. - Gathers and formats data into regular and ad-hoc reports, and dashboards. - Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities. - Executes work to deliver timely, accurate, and efficient service - Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager. - May function as a problem-solving resource for more junior staff. - Provides input and analysis into the continuous improvement of business processes and procedures and participates in the planning, testing, and implementation of projects and new / revised products, services, or processes. - Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls. - Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests. - Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet all Service Level Agreements (SLAs). - Checks and reconciles information and documentation to ensure accuracy and completeness. - Analyzes data and information to provide insights and recommendations. - Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required. - Communicates and collaborates with internal and external stakeholders to deliver on business objectives. - Develops and maintains effective relationships with internal and external stakeholders to execute work and fulfill service delivery expectations. - Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational integrity. - Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes. - Supports the development of tools and delivery of training focused on delivering business results. - Focus may be on a business/group. - Thinks creatively and proposes new solutions. - Exercises judgment to identify, diagnose, and solve problems within given rules. - Works mostly independently. - Broader work or accountabilities may be assigned as needed.Qualifications: - Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. - Knowledge and experience using relevant systems and technology – In-depth. - Knowledge and understanding of the business unit’s key products and services, processes and controls – In-depth. - Knowledge of the risk and regulatory requirements of the business – In-depth. - Prioritization skills – Good. - Customer service skills – In-depth. - PC skills (MS Word, Excel, PowerPoint) – In-depth. - Specialized knowledge from education and/or business experience. - Verbal & written communication skills - In-depth. - Collaboration & team skills - In-depth. - Analytical and problem solving skills - In-depth. - Influence skills - In-depth. Salary: $43,200.00 - $80,300.00 Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Red Hat Product Security is seeking a knowledgeable and proactive Senior Compliance Manager to lead our mission of scaling compliance through automation. In this role, you will bridge the gap between rigorous compliance requirements and modern engineering practices. Our vision is to 10X compliance activities by moving away from manual checklists toward automated evidence collection and remediation. You will leverage your in-depth understanding of information systems, hands-on experience with AI capabilities, and a default-to-open mindset to ensure Red Hat’s product offerings are secure-by-design. What You’ll Do - Own the compliance functions for Red Hat’s product offerings and managed service environments, ensuring they meet rigorous global certification standards. - Partner with engineering and managed service teams to develop, and implement automation at scale. - Be comfortable leading compliance deep-dives across multi-functional teams (Engineering, Sales, Product) and act as the primary compliance lead during internal audits. - Collaborate with open-source communities to develop and implement Red Hat-specific capabilities from the upstream; contribute directly to projects to improve the security and compliance ecosystem. - Foster a high-trust, collaborative environment by mentoring junior team members and serving as a security and compliance evangelist both inside Red Hat and within the broader open-source community. What You’ll Bring - Technical Proficiency: You are comfortable with Linux, GitHub, and test-driven development. Some experience delivering secure software in programming languages such as Python. - AI-Augmented Workflow: Hands-on experience using AI tools (e.g., Cursor AI, Claude, or GitHub Copilot) to accelerate product delivery and automate complex compliance mapping. - Cloud-Native Expertise: Strong experience with modern container technologies such as Kubernetes, and OpenShift. - Framework Mastery: Ability to analyze security controls and design measures in alignment with standards such as CRA, NIST 800-53, PCI DSS, and ISO 27001. - Collaborative Leadership: A proven track record of being effective in a self-directed, remote capacity within a global organization. - Communication: Strong ability to present technical compliance concepts clearly to both technical developers and non-technical stakeholders. - Preferred Credentials: Relevant certifications such as CISSP, CISM, CCSP, or CISA are a plus. About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.