• Lead, mentor, and coach the QA team, conducting one-on-ones and career development planning. • Manage the allocation of QA engineers across squads, implementing a rotation strategy. • Design and implement a robust automation roadmap, prioritizing regression tests to maximize platform stability. • Build and maintain automated flows that simulate real user behavior in web and desktop environments (using Python or Java). • Continuously increase automated test coverage to proactively identify edge cases and prevent production incidents. • Optimize the "development to delivery" window by refining validation processes without compromising quality standards. • Act as the focal point for incident management, triaging bugs with developers and ensuring rapid resolution and root cause analysis. • Collaborate closely with the engineering team to ensure QA processes are mature, robust, and aligned with agile delivery cycles. • Define and monitor key performance indicators (KPIs) via Jira, such as response times, validation cycles, and defect leakage. • Evangelize QA best practices within the engineering team to ensure quality is a shared responsibility. • Provide regular reports to senior management on area health, automation progress, and product stability.

About The Role Location: Kaiserslautern / Wiesbaden / Spangdahlem / Stuttgart Contract type: Full time and 24 month fixed term contract We are looking for a Near Patient Quality Assurance Lead (NPQAL) to champion high standards of patient care and drive continuous service improvement across our near patient nursing teams. In this home‑based role, you’ll work closely with global quality colleagues, TRICARE partners, beneficiaries, medical providers, and local teams to enhance customer experience, monitor quality performance, and ensure safe, effective service delivery. You’ll lead quality initiatives, oversee service recovery processes, analyse provider outcome data, and support audits, credentialing, and corrective action planning to uphold the TRICARE Overseas Program’s clinical quality standards. This role is based from home, with occassional travel to healthcare provider sites in the region. Key Responsibilities - Lead quality initiatives, processes and oversight of customer service / service recovery responses, in partnership with the in-country teams. - Ensure that documentation of compliments, complaints, grievances and Prevention Quality Indicators (PQI) are captured in our customer feedback system (RiskMan360) and track corrective action plans that result from investigations of grievances, Quality Incidents, customer feedback and defect trends. - Responsible for driving support for the Clinical Management Program / Clinical Quality Oversight Plan through the collection, collation and analysis of provider level data relating to the quality outcome program. - Support the Lead Country Physician in raising and maintaining the quality of the near patient nurses’ assessments through case reviews and case feedback. - Support provider visits to develop relationships with the provider quality team, to support site assessment visits and to drive the regular update of clinical outcome data from providers. - In consultation with the Clinical Quality Assurance and Innovation Lead and the Head of Clinical Quality define, implement, and administer key service quality guidelines and procedures. - Set targets for improvements in service quality to drive up standards in beneficiary satisfaction and safety of care. - Implement proactive service quality improvement plan and initiatives, ensuring all parties understand their role in the plan. - Ensure patient expectations are met from start to finish and work with local healthcare providers and near patient teams where Patient Reported Experience Measures (PREMS) describe poor beneficiary centric care. - Assist with targeted training of employees to ensure consistent and high-quality levels of customers service support. - Conduct regular internal reviews on service delivery through case reviews and clinical audits, providing feedback to the teams, physician leads and the quality team. - Work with the Head of Clinical Quality to ensure appropriate capacity and support in place to complete audits and conduct workshops / focus groups. - Collaborate with other members of the quality team in preparing and implementing training and development plans and in mentoring country team. - Assure that all appropriate personnel are trained on all SOP’s and that SOP’s are readily assessable to them. - Participate in projects related to quality improvement initiatives. About You - Graduate nurse with a minimum of 3 years nursing experience - Experience in one or more of the following fields: o Healthcare quality management/assurance o Medical facility accreditation in one or more areas o Implementation or conducting of medical facility or departmental review/audit programs o Medical facility administration in provision of healthcare services o Medical outsourcing of services to provider network o Healthcare network development / management o Familiarity/experience with international healthcare - either working/interfacing in international healthcare environment o Healthcare insurance or medical/travel assistance in area of managed healthcare utilizing provider networks - Proficient in German and English - Identifies and acts on potential problems and / or difficulties - Demonstrates appropriate listening skills - Demonstrates effective problem-solving skills and lateral thinking - Able to work under pressure and to prepare accurate and timely reports Why This Role Stands Out - A warm, supportive, and globally connected team - A unique role combining patient care, quality, and nursing knowledge without shift work. - A diverse, inclusive organisation with colleagues across the world - The chance to make a real difference for military families living abroad

Position Overview The Senior Upgrade Engineer is responsible for performing upgrades for Fujifilm Healthcare Americas Corporation (HCUS) Medical Informatics (MI) products to all eligible sites. In addition will maintain necessary documents and process information regarding upgrades. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors, which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work and general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet the needs of our customers, working outside of normal business hours and holidays is required. Company Overview At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers Job Description Duties and Responsibilities: - Perform remote and onsite assessments of customer’s systems. - Understand technical solutions for HCUS MI products - Radiology PACS, Cardiology PACS, Mobility, EIS, and Synapse 3D. - Maintain current knowledge of interoperability of HCUS MI and 3rd party integrated products. - Employ expert level knowledge of all infrastructure areas that pertain to HCUS MI products. - Windows Server OS (2012/2016/2019/2022). - Server hardware components. - VCP level understanding of vSphere product suite - ESXi, HA/DRS concepts, SRM design. - Oracle Dataguard / RAC. - Storage Infrastructure - SAN/NAS. - Disaster Recovery and Business Continuance concepts, the difference between the two, and Fuji's best practice guidelines. Help develop and maintain upgrade documentation for the overall process and versions. - Continue improving upgrade processes with other departments. - Determine and execute upgrade and migration methodologies, high-level project scopes, and for existing customer infrastructure changes (data migrations, hardware refreshes). - Customer relations: Superior communication and interpersonal skills, excellent phone manner. - Test new versions and functionalities of the company’s products with upgrade process. - Deliver timely and accurate technical documentation to MI Upgrade teams. - Provide technical support to customer base via telephone and on-site visits when necessary. - Ensure proposed MI solutions align with overall goals and direction of the HCUS MI business. - Collaborate with other internal and external groups on solving complex technical issues and developing innovative solutions. - Assists in developing troubleshooting guides, bulletins, software files and similar resource on existing products. - Maintain an expert working knowledge of current medical imaging products and related technologies by staying abreast with the latest industry / technology advances throug continuous education. - Short notice and / or overnight travel, as required, to work on customer systems. - Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards. - All other functions and or responsibilities that may be assigned by management. Qualifications: - Associate degree in computer science or related field, or equivalent work experience. - Minimum of 4 years of related professional experience or comparable education and work experience. - Advanced working knowledge of current network technologies. - Ability to achieve results and meet goals in a fast-paced, team environment. - Superior communication, organizational, and interpersonal skills, along with excellent phone manner. - Ability to make independent decisions based on interpretation of technology data and product knowledge. - Knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022), Linux Red Hat, Networking, TCP/IP and FTP protocols, SQL Server, and Oracle. - VMWare Certification (Preferred). - Familiarity with clinical data transfer protocols and interfaces (DICOM, HL7, XML, etc.). - Thorough knowledge of at least two products (PACS, EIS, Mobility, Synapse 3D, Synapse CV, Synapse VNA and related services including workflow). - Excellent analytical troubleshooting and configuration skills. - Demonstrated ability handling internal IT concerns. - Self-directed with excellent project management skills. - Strong interpersonal, team building and leadership skills. - Inquisitive and creative with good decision-making skills. - Resourceful and thorough with a strong sense of urgency. In addition to the above, employees are expected to: - Promote teamwork and cooperative effort. - Help train and give guidance to other Upgrade Engineers by shadowing projects and demonstrating upgrades to the latest version. - Provide customers with the highest quality products and services. - Understand and apply appropriate quality management. Physical requirements: The position requires the ability to perform the following physical demands and/or have the listed capabilities: - The ability to sit up 75-100% of applicable work time. - The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time. - The ability to stand, talk, and hear for 75% of applicable work time. - The ability to lift and carry up to ten pounds up to 20% of applicable work time. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day, up to 4 hours at a time. The employee must frequently lift and/or move items that weigh up to 50 pounds. The employee must be able to reach above their head to work on equipment that is on a desk, on the floor, or mounted to the ceiling, must also be comfortable on ladders. Ability to use hands to type and have the manual dexterity to manipulate hand tools such as screwdrivers, pliers, wrenches, etc. Travel: - Occasional (up to 25%) travel may be required based on business needs In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption. Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption. * #LI-Remote EEO Information Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. ADA Information If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (hcushr.department@fujifilm.com or (330) 425-1313).

Role Description Test Technician remotely located at an AVL customer site(s) – participates in the daily activities in the lab with the customer at a professional level, including: - Set up, operation, and tear down of experimental engines and other drivetrain components in an engine dynamometer test cell or test environment. - Installs instrumentation on engine and performs dynamometer tests. - Supports other activities related to lab operations including calibration, maintenance, and housekeeping. Roles: - Is a primary AVL advocate and customer liaison. - Performs engine and test part installation and removal. - Conducts and observes standardized tests following test parameters and, as required, obtains and records data or ensures data has been captured by an automated system. - Troubleshoots problems encountered with test equipment or other items associated with conducting tests in field of specialization. - Diagnoses and conducts routine maintenance and repair on equipment, engines, etc. following established schedules and procedures. - Fabricates equipment and testing apparatus components following blueprints, engineering schematics, equipment manuals, handwritten or drawn notes. - Uses PC to generate reports and to store and retrieve data. - Engages in safe work practices and advises supervisor on improvements to test equipment fabrication, installation, and operation to ensure a safe laboratory operation. - Maintains a clean, professional, and organized work environment and appearance. - Communicates test status and results with internal and external customers. - Able to perform Lead Technician duties on a regular basis. - Ensures off shift operations are productive and customer needs are met. - Trains lower level Technicians. - Other tasks as assigned. Qualifications - Associate degree or equivalent training. - 5-7+ years of experience in the field or related area. - Computer proficient in Microsoft Word, Excel, and Outlook. - Read and follow schematics; equipment manuals; blueprints and drawings; and sample preparation and testing procedures. - Application of mathematical functions such as addition, subtraction, multiplication, division, and percentages. - Excellent oral and written communication skills. - Excellent housekeeping and organization skills. - Excellent troubleshooting skills. - Detailed understanding of standard concepts, practices, procedures, and equipment associated with dynamometer lab testing. - Extensive experience and proper judgment to plan and accomplish goals; able to lead and/or direct work of others. - Work without supervision and provides leadership to the team. - Able to use and master AVL products used in the course of normal testing. Benefits - AVL provides a competitive compensation and benefits package to all direct hires. - Specific benefit details and offer packages will be communicated during the interview and/or offer stage. Company Description AVL North America has a staff of more than 550 people and has four technical centers in Ann Arbor, Michigan, the Metro Detroit area, and Lake Forest, California.