• Review doctor-patient messages across platforms to ensure: • Patient questions are clearly and fully answered • Responses are medically appropriate and aligned with internal protocols • Messaging is human, empathetic, and not overly reliant on canned responses • Identify inconsistencies in tone, clarity, or care quality • Ensure all communication aligns with: • Clinical guidelines • Company policies • Regulatory requirements • Flag any compliance risks or deviations • Provide structured feedback to providers and internal teams • Identify recurring issues or patterns in communication • Recommend improvements to templates, workflows, and messaging standard • Work closely with: • Our CMO • Clinical leadership • Patient Care Teams

• Manage project closeouts, ensuring timely resolution and documentation of post-construction issues • Collaborate with internal teams and external partners to resolve defects • Conduct on-site and virtual meetings to address issues based on their number and complexity • Analyze the root causes of claims, identifying trends and systemic issues • Facilitate communication between regional teams, vendors, and project managers • Build relationships with stakeholders to achieve successful outcomes • Serve as the primary contact for complex post-construction escalations • Ensure compliance with client standards, policies, and contractual terms • Monitor claim metrics and work with Quality Assurance Consultants to drive improvements

• Review images and videos to confirm accuracy and adherence to quality standards. • Execute light Photoshop edits (resizing, background cleanup, minor adjustments, basic color corrections). • Track project statuses, flag risks, and ensure on-time delivery of complete asset sets. • Verify that all required media files are present and properly packaged for client delivery. • Draft clear delivery emails and handoff notes for clients and internal teams. • Maintain file hygiene (naming/versioning/exports) and support basic office tasks (data entry, product uploads).

🌟 Accomplished Tech Visionary: Elevate your expertise to new heights at 3Pillar, the premier destination for trailblazing senior software engineers like yourself.. Your role extends beyond the realm of code composition; you bring software development and quality assurance (QA) expertise to build and maintain automated testing frameworks and tools. You will act as a crucial bridge between development and QA, focusing on preventive quality measures, integrating testing into CI/CD pipelines, and promoting best practices in Agile environments. 🔮🌐 Responsibilities - Facilitate effective communication with client project stakeholders regarding project status and recommendations. - Craft client code that is not just efficient, but also performant, testable, scalable, secure, and of the highest quality. - Actively participate in accurate planning and estimation efforts, utilizing project methods and tools. - Proficiently gather requirements and organize/present developed features for clients. - Execute complex activities within the current methodology and quality standards, showcasing success across diverse engagements. - Enhance and expand automation frameworks and practices. Identify opportunities for improving testing processes and automation coverage, contributing to the selection and implementation of advanced tools and technologies. - Lead the detailed design and oversight of automated test cases and execution, focusing on critical, high-impact testing activities. Ensure thorough coverage and adherence to quality standards, while efficiently managing resources and timelines. - Promote client success across the team by collaborating with engineers, designers, and managers to understand user pain points, anticipate potential problems, and iterate on solutions that drive client success. - Engage in agile software development, including daily stand-ups, sprint planning, team retrospectives, and other governance activities. - Actively participate in the Engineering Practice community, mentoring others through Communities of Practice (CoPs) or on project teams, and supporting the growth of technical capabilities. - Independently drive project delivery within defined architecture, demonstrating autonomy and accountability in all stages from conceptualization to deployment. Required Qualifications - A minimum of 5+ years of experience/expertise in the following areas specified below*: Angular( Unit Testing, UX design,Figma, MonoRepo, state management using ngRx), Java, AWS services(Lambda, SQS, etc) ,containerization, ci/cd pipelines - Proficient in all components of the development process, including Code repository (GitHub) and branching strategy, Code review, Coding standards, Code deployment. - Expected to evaluate and make recommendations based on complex Proof of Concepts. - Lead the design and implementation of a scalable automation framework using Java and Angular. - Proficient in API automation and have good understanding of automation frameworks like Playwright, Cypress etc. - Familiar with test driven development - Deep knowledge of databases and SQL, with experience executing complex data validation and interacting with databases for comprehensive backend testing. - Proficient in defect tracking tools (e.g., JIRA, Bugzilla), with a strong track record in bug reporting, tracking, and resolution processes. - Collaborate with cross-functional teams (Product Management, Design) to define, design, automate and ship new features and functionality. - Ensure code integrity and organization, including code reviews and mentoring junior developers. - Lead by example in writing clean, maintainable, and testable code. - Highly self-motivated and detail-oriented, with proven ability to work independently and under pressure, managing multiple projects and priorities effectively. Additional Experience Desired: - A strong advocate for process improvement and innovation, with a history of initiating and leading projects that enhance quality, reduce costs, and improve team efficiency. - Significant experience in performance and load testing, using tools like LoadRunner or JMeter, with the ability to design, execute, and analyze tests to ensure application performance under various conditions. Benefits - Medical Insurance benefits as per company policy. - Life Insurance as per company policy - 15 days of paid vacation plus additional days based on tenure - Vacation bonus as per local law - Sick leave and paid holidays as per local law - Profit sharing as per local law - Paternity and maternity leave as per as per local law - Marriage, bereavement and graduation leaves as per company policy - Christmas bonuses as per local law - Work from home allowance as per company policy - Punctuality and attendance bonuses as per company policy - Food tickets as per company policy - Direct deposit of payroll. LI-Remote What is it like working for 3Pillar Global?At 3Pillar, we offer a world of opportunity: - Imagine a flexible work environment – whether it's the office, your home, or a blend of both. From interviews to onboarding, we embody a remote-first approach. - You will be part of a global team, learning from top talent around the world and across cultures, speaking English everyday. Our global workforce enables our team to leverage global resources to accomplish our work in efficient and effective teams. - We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best. - Our professional services model enables us to accelerate career growth and development opportunities - across projects, offerings, and industries. - We are an equal opportunity employer. It goes without saying that we live by values like Intrinsic Dignity and Open Collaboration to create cutting-edge technology AND reinforce our commitment to diversity - globally and locally. Join us and be a part of a global tech community! 🌍💼 Check out our Linkedin site and Careers page to learn more about what it’s like to be part of our #oneteam!