Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled Veteran-Owned Small Business headquartered in Maryland, delivering trusted program management, administrative, and mission support services to federal agencies nationwide. For more than a decade, we have supported critical operations for partners including the U.S. Army, U.S. Air Force, U.S. Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and Atmospheric Administration (NOAA), Small Business Administration (SBA), U.S. Citizenship and Immigration Services (USCIS), U.S. Attorney’s Office (USAO), and the U.S. Department of Agriculture (USDA). Known for our integrity, transparency, and commitment to excellence, Crossroads has built a solid reputation as a reliable federal partner dedicated to delivering measurable performance and taking care of the people who make each mission possible. **Contingent Upon Award** Program Manager (SNAP Administrative Review Surge Support) Position Overview The Program Manager (PM) serves as the primary lead responsible for the overall performance, delivery, and management of contract operations supporting the U.S. Department of Agriculture (USDA), Food and Nutrition Service (FNS), Supplemental Nutrition Assistance Program (SNAP). This role oversees project execution for administrative review surge support, ensuring timely, accurate, and compliant case processing while maintaining strong coordination with federal stakeholders and internal teams. Key Responsibilities Program & Contract Management - Serve as the single point of accountability for contract performance, delivery, and outcomes. - Act as the primary liaison to the Contracting Officer (CO) and Contracting Officer’s Representative (COR). - Provide leadership, direction, and oversight for all assigned personnel and subcontractors. - Ensure all work aligns with federal regulations, SNAP policies, and contract requirements. Project Planning & Execution - Lead post-award activities, including kickoff meetings and contract startup. - Develop and manage project schedules, staffing plans, and resource allocations. - Monitor project progress to ensure on-time and within-budget delivery. - Identify risks and implement mitigation strategies to maintain performance standards. Performance Monitoring & Reporting - Facilitate monthly progress meetings with government stakeholders, including preparation of agendas, documentation, and action tracking. - Deliver: - Weekly status reports (activities, staffing, risks, metrics) - Monthly progress reports (performance metrics, case volumes, accuracy, staffing updates) - Ensure transparency in performance through reporting on: - Case completion rates - Accuracy and quality metrics - Turnaround times Quality Assurance & Compliance - Develop, implement, and maintain a Quality Control Plan (QCP) with measurable performance metrics. - Establish processes to: - Identify and prevent defects - Ensure compliance with federal regulations and SNAP policies - Maintain high-quality deliverables and documentation - Ensure adherence to performance standards, including timeliness, accuracy, and documentation quality. Data Management & Monitoring Tools - Oversee development and maintenance of performance dashboards (e.g., Power BI) to track: - Case assignments and progress - Staff workload and productivity - Contract performance metrics - Ensure dashboards are accessible to government stakeholders for oversight. Team Leadership & Staffing - Supervise and manage contractor personnel, including Administrative Review Specialists. - Ensure proper onboarding, training, and performance management of staff. - Maintain staffing continuity and address turnover risks proactively. - Manage personnel availability and ensure coverage during core hours. Stakeholder Communication - Communicate regularly with FNS leadership, COR, and other stakeholders. - Provide timely updates on risks, issues, and recommended solutions. - Facilitate collaboration across legal, compliance, and operational teams. Operational Oversight (Administrative Review Support) - Ensure teams: - Review and analyze case files and documentation - Prepare determination recommendations and Final Agency Decisions (FADs) - Maintain compliance with SNAP regulations and federal standards - Monitor performance against service-level expectations, including: - Case completion timelines (60–90 days depending on complexity) - Documentation accuracy and quality Minimum Qualifications - Bachelor’s degree (required) - Minimum 5 years of project management experience - Minimum 2 years of experience managing federal contracts and staff - Demonstrated ability to: - Deliver projects on time and within budget - Resolve client issues and manage risks - Lead cross-functional teams - Strong communication, leadership, organizational, and time management skills Preferred Qualifications - Project Management Professional (PMP) certification - Experience with: - Federal programs (USDA, SNAP, or similar) - Case management or legal/administrative review processes - Data analytics and reporting tools (Power BI, Microsoft 365 suite Benefits - Medical/Dental/Vision Benefits Offered - 401k - Life Insurance plans - Employee Health and Wellness program Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity Employer/Veteran/Disabled

Job DetailsJob Location: United States - Remote - Oakland, CA 94602Position Type: Full TimeSalary Range: $90,000.00 - $120,000.00 SalaryHarmless Harvest envisions a world where nutritious, clean, and healthy food and beverages are the standard rather than the exception; where all people involved in creating the product are treated with fairness; and the planet is treated harmlessly. We are focused on changing the world, and we are always looking for like-minded, wildly passionate individuals to help us do this. Join the #HarmlessMovement About the role: The Regional Accounts Manager (RAM) will exhibit leadership and set the standard for best practices within the market and for the company. Qualified candidates should be established leaders with deep aspiration to grow and develop their regional/national Grocery accounts and the overall Harmless Harvest business. The ideal candidate is a team-player, willing to get their hands dirty, is passionate to paint the streets green & white, and is a selling machine!  The RAM is responsible for managing strategic customer accounts, brokers and distributors at both a national and regional level in the Grocery Channel, maximizing all opportunities to drive sales and profit growth.  What You’ll Be Doing: Think and lead strategically, in collaboration with marketing and cross functional teams, to influence all parties on initiatives needed to develop and grow joint business objectives with our key chain account business in Grocery.  Develop and deliver impactful customer presentations, business reviews, and strategic promotional plans to positively shape customer strategy and provide insights & solutions for profitable growth Identify, prioritize, pursue and secure scale business with new customers, to deliver Annual Operating Plan (AOP) objectives (nets sales and profit) Effectively manage and grow existing business with Key Customers, accelerating both top and bottom line Utilize data sources to analyze and capitalize on sales opportunities Deliver/exceed established sales targets and quotas on time and within trade budget parameters Develop and execute situation assessments, objectives, strategies and execution plans for targeted accounts Possess a strong working understanding of each customer's strategy, organization, Marketing/R&D, and decision-making process Manage direct communication and strategy with local distributors/brokers and sales reps What You’ll Bring: Minimum 4-6 years of experience in CPG sales Minimum 2 years experience in key national/large regional chain customers is required Strong track record of winning and growing Chain Account business Proficient with MS Office Suite (Excel, PPT, Word, Outlook, Teams, etc) and SPINS is a plus Must have a strong understanding and experience with basic trade math, consumption data, trade spend, sales reports, promo spend and funding, etc. Must possess excellent selling & negotiation skills, as well as written and verbal communication skills Strong analytical skills with ability to think and lead strategically Who you are: Make the impossible, possible – someone who is resilient, optimistic, and determined. Protect the most vulnerable – someone who is compassionate, empathetic and acts with integrity Craft incredible things – someone who is creative, passionate, with keen attention to detail Act with heart – someone who is kind, generous and respectful Why you’ll love it here: Join a passionate team that comes from all backgrounds Copious amounts of free coconut water Generous Paid Time Off and Company Holidays Parental Leave Comprehensive health benefits and perks The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, relevant certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Harmless Harvest which includes comprehensive perks and health benefits. At Harmless Harvest, we embrace diversity, equity, and inclusion as catalysts for innovation and success. We are dedicated to fostering a team with diverse backgrounds, perspectives, and skills, believing that this enriches our creativity and strengthens our service to customers and communities alike. Harmless Harvest is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Harmless Harvest via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Harmless Harvest. No fee will be paid in the event the candidate is hired by Harmless Harvest as a result of the referral or through other means. Qualifications

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios and beyond. About the role: Skydio is looking for a driven customer facing Program Manager with a deep sense of ownership to lead and drive all aspects of implementation and delivery for our Law Enforcement Customers. You will join our Customer Success team, and will be Skydio's Law Enforcement customer liaison and broadly responsible for the success of our contracts to include: cost, performance, scheduling, project planning, technical execution, risk management and problem solving. In this role, you will have to learn technical concepts and employ them quickly. Digging into the details to understand program dependencies so that technical and program risks can be managed effectively is a must. You will be expected to utilize your technical capability in conjunction with your program management skills to deliver the best outcome for the customer. A successful candidate for this job should have deep experience working within the U.S. Law Enforcement and experience engaging with high-level officials. In addition to your core role, you will also be suited to providing input into a wide range of technical activities within the company. You will work in a high-activity/fast-paced environment, with the ability to handle ambiguity, and multiple tasks or projects at once. Your teammates are passionate Customer Success and Technical Support teams, but also with broader teams such as Product, Marketing, Development and Engineering teams. How you'll make an impact: - Be a highly collaborative, requirements driven planner with a deep sense of ownership and accountability with a willingness to roll up sleeves and dive into the details. - Plan and design end-to-end project deployment and integration activities to ensure the successful launch of our platform and ensure operational success. Manage production and implementation programs against cost, schedule and technical requirements. - Understand customer requirements and translate them to Skydio’s agile product and technical teams to drive development and delivery execution. - Establish relationships with the Law Enforcement customer and be technical enough to build & drive plans with Skydio’s engineering team’s to meet milestones. - Inform Skydio and customer business and program leaders regarding contract management risks and opportunities, ensuring a coordinated and comprehensive approach to product delivery across the program. - General support of go-to-market & business activities as required. What Makes You A Good Fit: - Experience as a customer-facing professional services / program manager / customer success, or in a similar high-tier complex and multifaceted role preferably for law enforcement agencies. - Excellent communication skills, both written and verbal, including interaction with senior leaders and a strong focus on project management tools and concepts. - Proven track record of implementing new technology (hardware and software), agile development and interfacing with technical teams to deliver on customer schedules. - Experience in implementing effective internal business systems, processes and controls (hardware, software, operations) for management of large scale customer projects in the Law Enforcement field - Experience with Law Enforcement and commercial Unmanned Aircraft Systems and related software development. - Law Enforcement/Federal Program Management experience, to include: Technology Assessments, Systems Design, Systems Analysis, Programmatic Support, Acquisition Planning, and Budget Planning. - Outstanding analytical thinker and problem solver, comfortable working in data analytics and able to resolve complex problems independently. Thinking ‘out of the box’ and to develop creative solutions - Strong location preference for GA or FL Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $139,500 - $175,000.* Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company’s group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company’s policies and eligibility criteria. *Compensation for certain positions may vary based on the position’s location. #LI-LP1 At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws. For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/

• Be a highly collaborative, requirements driven planner with a deep sense of ownership and accountability with a willingness to roll up sleeves and dive into the details. • Plan and design end-to-end project deployment and integration activities to ensure the successful launch of our platform and ensure operational success. Manage production and implementation programs against cost, schedule and technical requirements. • Understand customer requirements and translate them to Skydio’s agile product and technical teams to drive development and delivery execution. • Establish relationships with the Law Enforcement customer and be technical enough to build & drive plans with Skydio’s engineering team’s to meet milestones. • Inform Skydio and customer business and program leaders regarding contract management risks and opportunities, ensuring a coordinated and comprehensive approach to product delivery across the program. • General support of go-to-market & business activities as required.