It's a new day with a new opportunity at 8am! About the role: We’re looking for a hands-on engineer with experience in identity systems, cloud infrastructure, API integrations, and automation. This role focuses on implementing and supporting secure, scalable solutions across our enterprise platforms. The ideal candidate has contributed to production deployments and enjoys building and improving technical systems in collaboration with architecture and security teams. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: - Hands-on experience with Identity & Access Management, including Zero Trust policies, enterprise IdPs (Okta, Entra ID, Ping), SSO/SCIM, RBAC, and authentication protocols (OAuth2, OIDC, SAML) - Experience building and supporting REST API integrations and middleware platforms (Zapier, Workato, N8N), including authentication flows (OAuth2, JWT), logging, monitoring, and troubleshooting Experience supporting AWS and/or Azure environments, including IAM roles and policies, secure networking, and Infrastructure as Code (Terraform, ARM, CloudFormation) - Ability to troubleshoot integration, authentication, and cloud infrastructure issues while maintaining clear documentation and environment standards About you: - 3+ years implementing enterprise IAM/Zero Trust solutions. - Demonstrated ownership of production cloud deployments. - Proven API integration experience. - Production AI implementation experience. - Scripting proficiency. Nice to have: - Experience leading greenfield initiatives. - Event-driven architecture design. - CI/CD pipeline implementation. - Enterprise-scale governance frameworks. Additional Information The annual salary range for this position is $130,000 to $140,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: - Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. - Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. - Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. - Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. - Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. - Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). - Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Job Title: Copilot Cloud Solution Architect (M/F/D) Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.Role Overview We are seeking a highly skilled and experienced Microsoft 365 Copilot & AI Solutions Architect. The ideal candidate will drive our customers’ AI transformation journey by leveraging Copilot Chat, AI Agents, and Microsoft 365 Copilot to unlock business value, improve productivity, and accelerate innovation. This is a customer-facing role that requires strong communication skills and the ability to engage with both technical and business stakeholders as a trusted advisor. As a CSA, you will play a key role in helping enterprise customers adopt and scale AI solutions, guiding them through architectural design, implementation, and change management to achieve measurable ROI. Note: Fluency in German and English is required. Key Responsibilities - Act as a trusted advisor, translating customer challenges into AI-driven solutions that deliver business value and ROI - Lead architecture design and technical engagements focused on Copilot Chat, AI Agents, and Microsoft 365 Copilot - Drive AI adoption and customer success, ensuring long-term usage and value realization - Design and implement AI agents and Copilot solutions, including prompt engineering and workflow automation - Support AI transformation initiatives, including adoption strategies and organizational change management - Collaborate with sales, engineering, and delivery teams to identify growth opportunities and expansion scenarios - Contribute to knowledge sharing, reusable IP, and best practices across the organization - Continuously learn and stay current with AI technologies, Copilot capabilities, and industry trends. Required Qualifications - 10+ years of experience in cloud, IT consulting, architecture, or related technical roles. - Proven experience in customer-facing roles, leading workshops, and technical discussions - Strong experience working in enterprise environments with complex stakeholders. Technical Expertise - Hands-on experience with: - Microsoft 365 Copilot, Copilot Chat, and AI-powered productivity solutions - Designing and deploying AI agents (Copilot Studio, Agents Toolkit, low-code/pro-code tools) - Strong understanding of: - AI architecture and foundation models - Prompt engineering and AI solution design - Microsoft Graph and enterprise data integration. - Experience with: - Programming/scripting (e.g., Python, .NET, JavaScript, PowerShell) - AI frameworks (e.g., Semantic Kernel, LangChain) - Cloud and Microsoft 365 ecosystem (Teams, Outlook, SharePoint, etc.) Additional Skills (Preferred) - Experience building or customizing AI solutions and Copilot extensions - Strong troubleshooting and optimization skills for AI deployments - Knowledge of security, compliance, and Responsible AI practices - Experience integrating AI solutions with enterprise systems and APIs - Relevant Microsoft certifications in AI, Azure, or Microsoft 365. #WAH Location: DEU Work-at-Home Language Requirements: Time Type: Full time

• Define and execute the technical architecture roadmap for our Robot Management Systems platform. • Evolve the strategy for our cloud applications to standardize and organize services that support operations teams, implementation teams, and customers. • Design and implement scalable cloud-native architectures that support a growing fleet of robots and increasing operational complexity. • Develop and maintain Node.js backend services and APIs, ensuring high performance, reliability, and clean, maintainable code. • Architect and implement secure, well-documented APIs that integrate with third-party healthcare systems and customer environments. • Establish and enforce engineering standards, architecture patterns, and best practices across the team. • Drive software quality and compliance by implementing automated testing, CI/CD pipelines, and deployment best practices. • Lead the adoption of modern DevOps practices, including infrastructure as code, automated deployments, and observability. • Provide technical leadership and mentorship to a small, growing team of engineers. • Lead architectural reviews and guide engineers through complex technical challenges. • Ensure systems are designed with security, reliability, and compliance requirements appropriate for healthcare environments. • Implement robust monitoring, logging, and alerting systems to support operational visibility and incident response. • Evaluate and integrate emerging technologies that improve system scalability, reliability, and developer productivity.

• Designing, implementing, and maintaining security controls across enterprise networks and multi‑cloud environments (AWS and Azure) • Overseeing IAM architecture, cloud security services, hybrid connectivity, and network access control • Managing Cisco and Meraki infrastructure • Administering SASE/SD-WAN solutions • Conducting vulnerability assessments • Monitoring logs through SIEM platforms • Participating in incident response • Developing security standards, documentation, and runbooks • Contributing to cloud security architecture reviews and compliance initiatives.