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SafeRide Health logo
SafeRide Health

Transforming the way patients get where they need to go

Manager, Site Reliability Engineer

DevOps EngineerDevOps EngineerFull TimeRemoteLeadTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

59 days ago

Salary

$174K - $200K / year

Seniority

Lead

Bachelor Degree8 yrs expEnglishAWS

Job Description

Manager, Site Reliability Engineer

SafeRide Health

• Keeping systems and services running smoothly with minimal downtime by focusing on availability, reliability, and scalability. • Developing and maintaining tools and scripts to automate repetitive tasks such as deployments, configuration management, and monitoring. • Implementing and managing monitoring and alerting systems to provide visibility into system performance and quickly detect potential issues. • Responding to, diagnosing, and resolving system incidents, including conducting post-mortems to prevent future occurrences. • Monitoring system resource usage to forecast future needs and scale systems accordingly to handle increasing user load. • Collaborating with stakeholders to identify operational risks and implementing strategies to reduce their likelihood and impact. • Analyzing metrics from operating systems and applications to identify areas for performance improvement. • Provide direction to a team of direct reports and matrixed resources in alignment with Site Reliability objectives. • Manage performance of SRE team members through regular 1:1s, coaching sessions, performance reviews, and performance management when necessary.

Job Requirements

  • Minimum of 8 years progressive experience in an IT, Software Engineering, Technology Operations, or Business Continuity role.
  • Minimum of 3 years of hands-on experience in a Site Reliability, DevOps, or IT Observability role.
  • Minimum of 2 years direct supervisory experience leading technology professionals.
  • Demonstrated proficiency with production monitoring and alerting tools (DataDog is a major plus!).
  • Basic proficiency in an AWS containerized environment running infrastructure as code.

Benefits

  • Competitive compensation and performance-based bonus potential
  • Full medical, dental, and vision coverage
  • Generous PTO and paid company holidays
  • 401(k) with employer match
  • Paid parental leave and family support benefits

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