• Collaborate with application teams to prioritize and deliver new user-facing functionality, including data ingestion capabilities, subscription-based data consumption models, and advanced analytics features • Design and implement internal platform capabilities such as comprehensive monitoring and alerting systems, automated testing frameworks, and performance optimization tools • Manage and maintain support queues across data platform domains (Ingest, Prepare, Storage, Consume) while establishing and meeting agreed-upon SLAs • Design, build, and maintain Infrastructure as Code solutions using Terraform, including modules, workspaces, state management, and CI/CD integration • Standardize environment provisioning processes across development, staging, and production environments • Develop scalable, reliable, and well-monitored infrastructure components that form the backbone of JLL's data platform • Champion and implement "Infrastructure as Code" practices across the entire platform team • Establish comprehensive tagging strategies, budget controls, and chargeback mechanisms to ensure transparent cost allocation • Optimize compute, storage, and job configurations for cost efficiency while maintaining performance standards • Mentor and coach application teams on tools, technologies, and design patterns to promote best practices across the organization • Participate in monthly Architecture Review Board meetings, providing technical expertise and infrastructure perspective • Collaborate closely with application team leads to ensure CI/CD frameworks, component monitoring, and incident escalation procedures meet team needs • Work with data engineers, data scientists, and business stakeholders to unblock deliverables and enable rapid innovation • Drive continuous improvement initiatives to enhance platform reliability, performance, and cost-effectiveness

Job Description Location: Any State of Mexico REQUIREMENTS - 3 YOE in data analysis, modeling and visualization - Proficiency with multiple data engineering/extract-transform-load (ETL) tools and languages (e.g., Python, Google Cloud DataFlow, etc.) - Experience working with SQL - Experience with cloud-based platforms and technologies (e.g., Google Cloud Platform) - Experience participating on agile teams with other engineers. - Experience with high-volume, scalable, enterprise data development - Demonstrated presentation and communication skills. - Thorough knowledge of business intelligence and analytics platforms (e.g., Power BI, Google BigQuery, Vertex AI, Business Objects, etc. - Fluent English level RESPONSIBILITIES - Act as a data delivery expert on development projects affecting the organization’s goals and delivery priorities - Works with Data Architects, Solution Architects, Data Scientists, and Application Developers on sound product design and consistent approach across data products. - Execute the data development process through pipeline creation, testing, deployment, and quality control. - Adhere to standards for design and quality across team products, using approved data delivery tasks and tooling. - Build prototypes, Proofs of Concept and/or demonstration examples for leadership and stakeholders for new data application needs and/or new technologies to employ, if defined by Architects or Lead Developers. - Participate in team planning sessions related to data products to ensure proper planning, prioritization, and scheduling. - Participate in troubleshooting activities to resolution and implement corrective actions where needed.

• Design, build, and maintain Python-based backend services and REST APIs • Own data models and query optimization across MongoDB and PostgreSQL • Write clean, tested, production-grade code and participate in code review • Build internal tooling and automation scripts to accelerate the team • Containerize services with Docker and manage deployment configs • Debug and resolve application-layer issues quickly, in direct collaboration with engineering • Administer our AWS environment (EC2, ECS, RDS, IAM, networking) • Build, maintain, and optimize CI/CD pipelines; manage self-hosted and cloud build agents • Own our observability stack (Datadog): dashboards, alerts, log pipelines, and metrics • Help manage cloud-native services like Elasticsearch and Kafka, with a focus on deployment and monitoring • Implement DevSecOps best practices: access control, secret management, auditing, and certificate renewals • Maintain SOC 2 compliance controls and contribute to audit readiness • Write clear technical documentation and lead incident retrospectives to drive reliability improvements

You’re more valuable than ever – And that’s just how we’ll make you feel. The Site Reliability Engineer is responsible for maintaining and enhancing the reliability, security, and performance of our customer-facing web and mobile applications. This role is critical in remediating security vulnerabilities, triaging and resolving customer issues, and collaborating with backend developers to ensure application health and uptime. The Site Reliability Engineer will also manage Azure DevOps pipelines and oversee production deployments to deliver seamless, secure, and high-performing user experiences. Qualifications: Education Required: • Bachelor’s degree in computer science, Information Technology, or related field; demonstrated experience may be accepted in lieu of a degree. Work Experience Required: • 4+ years of professional experience in software development with a focus on application maintenance, customer support, and reliability engineering. Preferred Qualifications, Education, Licenses, Certifications, Experience, etc.: • None Knowledge, Skills, and Abilities • This role involves interaction and collaboration with other departments and requires excellent judgment and interpersonal skills. • Experience remediating security vulnerabilities and implementing secure coding practices. • Proven ability to troubleshoot, optimize, and enhance application performance in high-scale production environments. • Experience with monitoring, logging, and observability tools (e.g., New Relic, Datadog, Splunk, Azure or AWS observability) • Hands on experience working with and developing backend technologies and frameworks including Node.js, TypeScript, SQL/NoSQL databases. • Hands on experience working with and developing frontend technologies including ReactJS, NextJS, Vercel. • Strong experience with Azure DevOps, CI/CD pipelines, and production deployments. • Familiarity with container orchestration (Docker, Kubernetes) and cloud platforms (Azure preferred). • Strong analytical and problem-solving skills. • Excellent collaboration and communication abilities. • Self-motivated, detail-oriented, and organized. • Ability to work effectively with cross-functional teams and communicate complex technical concepts clearly. • Experience in healthcare or other highly regulated industries. • Familiarity with security frameworks (OWASP, CVSS, MITRE ATT&CK). • Experience with automated testing, infrastructure-as-code (Terraform), and event-driven architectures Essential Duties and Responsibilities • Monitor, maintain, and optimize production web applications for reliability, uptime, and performance. • Collaborate with front and backend developers to ensure robust application health, efficient data flows, and rapid issue resolution. • Triage, investigate and drive customer support issues to resolution, performing root cause analysis and minimizing downtime. • Lead efforts to identify, remediate, and document security vulnerabilities in application code, partnering with security teams for best practices. • Implement and maintain application-level monitoring, logging, and alerting to proactively identify and address issues. • Collaborate with cross-functional teams (Product Owners, DevOps, Security and Compliance, Support) to deliver seamless end-to-end customer experiences. • Create and maintain technical and procedural documentation for systems, integrations, and processes. • Manage and optimize Azure DevOps pipelines, CI/CD processes, and production deployments. GoHealth Core Values GoHealth’s Core Values, listed below, are essential functions of this position: • Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. • Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency through process and other forms of innovation. • Diversity & Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. Courage & Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. • Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. Physical Requirements • Office Environment: Tasks may be conducted within a climate-controlled office setting. • Physical Activity: The role may require the ability to lift, carry, push, or pull materials, supplies, and equipment (up to 50 lbs.) Duties typically involve a combination of sitting, standing, and walking, with frequent changes in position. • Travel: Travel may be required, including travel between Company locations and out-of-town destinations as needed. • Safety Equipment: May require the use of safety equipment for infection prevention. Note: This Job Description is not inclusive of all the duties of the position. You may be asked by Leaders to perform other duties. Leadership may revise this job description at any time. Equal Employment Opportunity Statement The Company and its affiliates, joint venture partners and entities under common management are Equal Opportunity Employers. They do not discriminate based on race, color, religion, national origin, age, sex, disability, veteran status, sexual orientation, gender identity, or any other protected status under federal, state, or local law. ADA Accommodation Statement Reasonable accommodations are available for qualified individuals with disabilities upon request. This role defines success by achieving essential function outcomes, not by the method of completion. Compliance Statement This job will be performed consistent with ADA, FMLA, FLSA, and other applicable federal, state, and local laws regulating employment. Set up email alerts as new job postings become available that meet your interest! All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business. For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy