• Lead the convergence of agent-managed listing content and MLS-sourced search data onto a single, central architecture. • Own the Listing Suite product vision and delivery. • Define and ship AI-powered search to beta, transforming how consumers discover listings. • Deliver a prioritized data product roadmap that maps LP’s MLS data asset and enrichment opportunities.

• Lead the development of data-driven solutions for real estate • Guide product direction and strategy for analytics tools • Analyze user feedback and incorporate insights into product features • Develop user stories and acceptance criteria for data products

• Drive outcomes that move products and teams forward • Translate business goals into clear product strategies that deliver measurable value • Lead end-to-end execution of new products and product enhancements within Intelligence Solutions Research Services • Coordinate cross-functional teams across product, sales, operations, and external partners to ensure alignment and momentum • Own project planning, including timelines, dependencies, and resource needs, and adapt plans as priorities evolve • Anticipate risks and challenges early, communicate them clearly, and lead thoughtful mitigation strategies • Make informed decisions when multiple paths are available, balancing speed, quality, and impact • Manage multiple high-visibility initiatives at once while maintaining focus and delivery excellence • Communicate progress and insights with confidence to stakeholders at all levels, from senior leaders to frontline teams • Partner with stakeholders to define, refine, and prioritize the product backlog to support long-term growth

Manager of Technical Advisory Practices Team Builder | Operator | Player/Coach We're looking for a Manager of Technical Success who's equal parts team builder and operator. You'll build our practice and lead a team of Technical Success Managers and Implementation Specialists, creating the playbooks, metrics, training programs, and consultative frameworks that make post-sales technical excellence repeatable and scalable. This isn't a "maintain what's here" role - it's a "build it, run it, make it better" role. What You'll Do Build and Develop the Team - Recruit, hire, coach and lead TSMs and Implementation Specialists. Create training and enablement programs - including consultative skills like discovery, scoping, and expectation management. Coach the team through complex situations, jump in when needed, and foster a high-accountability, customer-first culture. Create the Operating System - Define and own the KPI framework focused on leading indicators (time to first successful scan, deployment success rates, use case achievement, feature adoption, integration activation, rework/escalation rates). Build dashboards, a weekly operating cadence, and capacity models that evolve as we scale. Standardize and Document - Build implementation playbooks and templates by complexity tier - from straightforward deployments to multi-phase enterprise rollouts. Embed a consultative approach into every engagement: proper requirements gathering, stakeholder alignment, and realistic timelines - before work begins. Define clear cross-functional handoffs across Presales, Sales, CS, and Support. Lead Escalations - Own a consistent escalation framework: scope validation, recovery plans, timeline resets, and executive communication. When implementations go sideways, step in as the player/coach - lead discovery, realign requirements, and get things back on track. Scale with Automation and AI - Convert repetitive work into playbooks, automation, or AI-assisted workflows. Build trigger-based motions driven by product telemetry. Improve consistency without requiring linear headcount growth. What You Bring Requirements - 4-6+ years in SaaS post-sales technical roles (Technical Success, Implementation, TAM, Solutions Engineering, Delivery Consultancy, Technology Adoption) with enterprise experience. - 3+ years building and leading teams - hiring, developing, and performance-managing technical teams. This is the big one. - Hands-on experience leading complex SaaS implementations - multi-phase, multi-stakeholder rollouts where you've been in the weeds. - Strong consultative skills - discovery, requirements alignment, expectation setting, and accountability to scope and timelines. - Track record of creating training programs, documentation, and KPI frameworks from scratch. - Clear communicator who can translate complex technical situations into simple, actionable terms. Nice-to-Have - Experience with ITAM, IT discovery platforms, CMDB concepts, or enterprise IT environments. - Background in IT service management, IT operations, infrastructure, security, or systems integration. - Experience with product telemetry, health scoring, and tools like Salesforce, Gainsight, Jira, or Confluence. - Experience implementing automation or AI-enabled workflows in post-sales operations. What Success Looks Like (First 6-12 Months) - A team that's hired, ramped, and operating with clear roles and expectations. - Training and enablement programs in place and actively improving. - Documented operating system with dashboards, weekly cadence, and standardized playbooks. - Measurable improvements in deployment speed, scan success rates, use case achievement, and reduced escalations. - At least one automation or AI initiative in production. Our Offer - Competitive salary aligned with market benchmarks. - Comprehensive benefits package and performance bonus. - Hybrid flexibility - work from home or our offices in Austin (TX) or Merelbeke (BE). - Career growth and learning opportunities in a fast-growing global SaaS company. - Company events, team gatherings, and a culture focused on innovation and collaboration. About Lansweeper: Lansweeper is the AI Cyber Asset Intelligence platform helping IT and Security teams gain full visibility, reduce cyber risk, and scale automation with confidence. In today's complex IT, OT, cloud, and IoT environments, fragmented asset data slows decisions and increases risk. We transform raw asset data into a continuously validated, trusted source of truth - so teams can move faster and act with certainty. With Lansweeper, organizations can: See - Truly complete visibility across hybrid environments Know - Enriched asset intelligence with lifecycle and risk context Act - Automate workflows, coordinate remediation, and enforce policy at scale From universal asset discovery to AI-powered intelligence, we provide the shared foundation modern IT Operations, Cybersecurity, and Digital Transformation teams rely on. Our culture: We're built on four core values: - One Team - United across boundaries - We Care - Customers and people at the center - We Grow - Learning, sharing, improving - We Deliver - Focusing on what truly matters Team Info You'll join the Technical Success & Implementation team within Customer Success, collaborating closely with Technical Success Managers, Implementation Specialists, Pre-Sales Engineers, and Product & Engineering. Team size: mid-sized, global, with members in Austin, TX and Merelbeke, BE. Call to Action Ready to shape Lansweeper's Technical Success organization and make a global impact? Click "Apply" now or share this role with someone in your network. For US applicants: Diversity Statement - Equal Employment Opportunity It is Lansweeper's policy to provide equal employment opportunity to all applicants and employees. Lansweeper disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state, or federal laws .