Role Description The HR Manager is responsible for leading the organization’s employee relations, performance management, and compliance functions. This role is ideal for an HR professional who excels at navigating complex workplace issues, coaching leaders, and ensuring consistent, legally compliant HR practices. The HR Manager will oversee: - Performance reviews - Progressive discipline - Conflict resolution - Investigations - Employment law compliance - Workers’ compensation - Leave of absence programs - Termination processes Qualifications - Bachelor’s degree in Human Resources, Business Administration, or related field; HR certification (PHR/SPHR/SHRM-CP/SHRM-SCP) preferred. - 5+ years of HR experience with a strong focus on employee relations, investigations, performance management, and compliance. - Strong knowledge of federal and state employment laws. - Exceptional communication, documentation, and interpersonal skills. - Proven ability to coach leaders, resolve conflict, and navigate sensitive situations with professionalism and discretion. - Experience managing workers’ compensation, leaves of absence, and unemployment claims. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Requirements - Lead the full performance review cycle, including goal setting, mid-year reviews, annual evaluations, and performance calibration. - Train and coach managers on delivering effective feedback, documenting performance concerns, and supporting employee development. - Monitor performance trends and partner with leadership to proactively address performance gaps. - Enhance performance management tools, templates, and training materials. - Oversee the organization’s progressive discipline process to ensure fairness, consistency, and compliance. - Guide managers through verbal warnings, written warnings, performance improvement plans (PIPs), and termination recommendations. - Review all corrective action documentation for accuracy, clarity, and risk mitigation. - Maintain confidential, detailed records of all disciplinary actions. - Serve as the primary point of contact for employee relations concerns, providing objective guidance and conflict-resolution support. - Facilitate mediation between employees and managers to resolve workplace issues and restore productive working relationships. - Identify patterns or systemic issues and recommend solutions that strengthen culture and engagement. - Provide leadership coaching on communication, accountability, and effective people management. - Conduct impartial, thorough investigations into allegations of misconduct, harassment, discrimination, retaliation, or policy violations. - Interview employees, gather evidence, analyze findings, and prepare clear, well-structured investigation reports. - Recommend appropriate corrective actions and partner with legal counsel when necessary. - Ensure investigations are completed promptly, consistently, and in compliance with company policy and employment law. - Develop and deliver training for managers on performance management, documentation, conflict resolution, employment law basics, and HR policies. - Coach leaders on handling difficult conversations, building accountability, and strengthening team culture. - Support leadership development initiatives and organizational training programs. - Ensure HR practices comply with federal, state, and local employment laws. - Monitor regulatory changes and update policies, procedures, and training accordingly. - Partner with legal counsel on complex employee relations matters and high-risk decisions. - Support compliance audits, reporting, and recordkeeping. - Manage workers’ compensation claims from initial report through closure, partnering with carriers, managers, and employees. - Coordinate return-to-work and light-duty programs. - Ensure compliance with safety regulations and maintain required documentation. - Guide managers through the termination process, ensuring fairness, consistency, and legal compliance. - Conduct exit meetings if necessary and ensure proper documentation and communication. - Manage unemployment claims, by representing the company in unemployment hearings when necessary. - Oversee leave programs including FMLA, ADA, state-specific leaves, and company policies. - Coordinate with employees, managers, and third-party administrators to ensure accurate tracking and compliance. - Provide guidance on return-to-work processes and reasonable accommodations. Benefits - Ability to work independently in a remote environment. - Adaptability in a growing organization. - Periodic travel (estimated 10–20%) may be required to support newly acquired locations, onboarding efforts, and HR integration activities. - Travel frequency may increase temporarily during acquisition onboarding periods.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Human Services Specialist Job Title: Human Services Spec V Agency: Health & Human Services Comm Department: CRS - Program Admin Posting Number: 14926 Closing Date: 04/13/2026 Posting Audience: Internal and External Occupational Category: Community and Social Services Salary Range: $3,248.00 - $4,837.08 Pay Frequency: Monthly Salary Group: TEXAS-B-15 Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 30% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: ARLINGTON Job Location Address: 2561 MATLOCK RD Other Locations: Houston MOS Codes: 42SX,4C0X1 Job Description: The Human Services Specialist (HSS) V for the Comprehensive Rehabilitation Services Program (CRS) reports to the CRS Purchasing Manager. The HSS supports the team utilizing Person-Centered Planning, Wraparound and Trauma Informed Care to provide rehabilitation services supports to individuals with Traumatic Brain Injuries (TBI) and/or Traumatic Spinal Cord Injuries (TSCI). Collaborates with internal and external stakeholders to ensure continuity of care. Coordinates medical services and supports; including but not limited to, explaining program benefits and requirements, scheduling, collecting eligibility documents, obtaining quotes, identifying and utilizing comparable benefits, issuing services authorizations, managing caseload budget, collecting billing and claims information for payments. Participates in contract monitoring and quality assurance activities. Serves as a subject matter expert regarding complex medical issues, goods and services, medical terminology, assistive technology and procedure coding. The HSS works independently with latitude to use critical thinking and problem solving to establish and maintain effective business relationships with individuals we support, their families, providers, and colleagues to ensure individuals we support needs are met. May mentor peers or oversee the work of others. May require travel outside immediate office location to accomplish assignments. Essential Job Functions: 1. Oversees and coordinates the provision of services for the individuals CRS supports which includes scheduling, obtaining quotes, identifying, and utilizing comparable benefits, issuing services authorizations, managing caseload budget, collecting billing and needed information related to service provision to make payment. (30%) 2. Assist the Social Worker with caseload management, utilizing critical thinking and problem solving to ensure people's needs are met. Fosters positive collaboration with internal and external providers and stakeholders with focus on solution-based outcomes. Collaborates with assigned Social Worker, the individuals we support, families, and providers as needed to obtain necessary documentation, arrange services and process claims. (25%) 3. Documents all tasks, case related activities, and communication with individuals we support, their families, and providers in the designated electronic case management system and the data reporting system. Completes administrative activities, reports, and maintains consumer case files to ensure case file is properly maintained and organized. (20%) 4. Provides education, information and technical assistance regarding the CRS Program and services to individuals we support, families, internal and external stakeholders. Serves as subject matter experts on medical and rehabilitation services, coordination of services and payment methodology. Supports other colleagues to manage workload priorities, assisting with complicated medical issues and promotes an effective and cohesive team. May mentor peers and oversee the work of others to provide technical assistance, training and consultation to support related assignments, work abilities, and professional growth. (10%) 5. Coordinates and participates in contract compliance and monitoring activities to ensure compliance regarding medical and physical rehabilitation services in accordance with the program’s policy and standards. Adhere to all program policies, standards and procedures. May also assist in development of policies, standards and procedures. (5%) 6. Complete applications for services, explain program benefits and requirements, schedule interviews, and collect eligibility documents. (5%) 7. Performs other duties as assigned to ensure continuity of case and maintain positive consumer outcomes. (5%) Registrations, Licensure Requirements or Certifications: None Knowledge Skills and Abilities: Knowledge of: - Rehabilitation and social services programs; traumatic brain injury and traumatic spinal cord injury; and assistive technology for individuals with disabilities. - Experience in case or caseload management - Rehabilitation services and medical terminology. - State of Texas purchasing policies and procedures. - State of Texas contracts and monitoring techniques. - Comparable benefits for medical services. Skill in: - Providing technical assistance to providers related to contracts and service delivery. - Managing multiple and competing priorities. - Understanding and applying policies and procedures. - Working collaboratively and cooperatively with diverse groups including individuals seeking services, contractors, vendors, and internal and external stakeholders. - Utilizing Microsoft Office programs including Word, Outlook, and Excel. - Medical billing, coding and processing claims. Ability to: - Educate individuals and family members regarding community resources and available medical services. - Communicate effectively orally and in writing. - Read, interpret and implement policies and procedures. - Plan, organize and achieve goals. - Organize and maintain individual case files. - Review, request funds and track caseload budgets. Initial Criteria - High School diploma or equivalent - Experience with medical billing, coding or claims - One year of experience providing customer service in a rehabilitation, medical or social service setting Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

• Serve as the primary functional subject matter expert for Workday Compensation, Advanced Compensation, and Payroll modules. • Configure, maintain, and optimize compensation and payroll-related Workday business processes, eligibility rules, calculations, and security. • Demonstrate strong end-to-end Workday ecosystem knowledge. • Support all compensation and payroll cyclical events. • Partner with Compensation and Payroll teams to design and implement compensation plans, guidelines, budgets, and eligibility logic within Workday. • Support end-to-end compensation planning cycles including system configuration, testing, production support, issue resolution, and post-cycle audits. • Conduct data audits and reconciliation to ensure accuracy, compliance, and alignment between Workday, payroll outputs, and financial systems. • Document configurations, processes, and procedures to support knowledge transfer and operational continuity.

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team! The internship role provides in-depth exposure to the Human Resources profession. This role will receive guidance from and work closely with experienced HR professionals while performing a variety of responsibilities in addition to professional development training, networking events, and a chance to work within our offices' communities. Essential Job Functions: - Gain hands-on experience and exposure to Human Resources activities with a focus on collaboration with our HR Business Partners. - Provide insights by generating and evaluating Human Resource reports via Excel and Workday - Communicate and coordinate with colleagues, employees and in some cases external parties - Work independently and collaborate as a team player to assist with various ongoing projects including Exit Interviews, Platform Addendums, Onboarding Processes, WorkDay Audits, and Succession Templates - Other activities as may be assigned by your manager Qualifications/ Requirements: - Must be a currently enrolled, rising college Junior, Senior, or Grad Student - Previous internship experience and shown interest in HR preferred - Strong organizational skills - Detail oriented and comfortable with ambiguity - Proven skills demonstrating strong judgement, problem-solving, and decision-making - Excellent written and verbal communication - Preferred Skills: MS Office Suite including Excel, PowerPoint, and Word Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $20.00 - $25.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal