Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations. We pride ourselves on our values which drive the level of care that we deliver to our patients: - Here For You (An attitude of service, empathy, and availability) - Own It (Drive and ownership) - Do the Right Thing (High integrity) - Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Program Intentions Manager for our National Expansion team. This is a remote role with 25% travel required based on needs. Department & Position Overview: The Manager supports National Expansion by managing execution, people, and delivery quality across research, program integration, and launch activities, ensuring states are prepared to operate effectively at launch. which is committed to launching states with full systems and ensure ability to take patients and caregivers to start them on care on day one. Providing a consistent best practice approach for each new launch. In this role, the Manager will lead, coach and mentor a high performing team of licensing, program Managers and analysts to ensure successful state research and launches. Fostering a collaborative environment that emphasizes ownership, accountability and continuous improvement. The Manager partners with the Director of National Expansion to coordinate handoff readiness and ensure required inputs, documentation, and timelines are met for new state launches. In this role, the manager will act as a key liaison between cross-functional teams, including compliance, finance, accounting, product, and work force operations to streamline and improve processes and communication to drive successful launches. Every Day You Will: - Manage team capacity, resources, and workload distribution to support multiple concurrent launches while maintaining high performance and morale. - Ensure all program launches meet state and federal regulations, with a focus on maintaining the highest quality standards in service delivery - Support market research and regulatory analysis by ensuring high-quality inputs, documentation, and summaries are prepared for leadership review. - Oversee and ensure execution of research, licensing, and operational readiness activities required for new state launches. - Ensure research related to state guidelines and regulations is accurate, complete, and effectively synthesized for leadership decision-making. Collaborate with Operations, People, Projects, Financial Planning & Analysis, Product, and Technology teams to support execution, alignment, and delivery of expansion-related initiatives. - Support translation of company and product strategies into clear execution guidance for Program Managers and Analysts. Continuously improve operational efficiency by collecting and analyzing data to gain quantitative and qualitative insights - State KPIs post launch and National Expansion KPIs (to be developed) - Proactively engage stakeholders across different teams to identify and implement operational improvements, enhancements, and system customizations that meet business requirements - Implement appropriate change management practices in partnership with stakeholders and delivery work teams to accurately and timely reflect launch changes within the designed framework - Draft new and improve existing national expansion policies and processes - Review and understand key KPIs and financial indicators to support execution discussions and escalation to leadership as needed. - Foster a team culture of growth, iterative improvement, and innovation – following FC’s core values - Ensuring the consistency of reports, accountability, metrics and a quality control system of both the patients and caregivers. - Collaborate with legal on necessary compliance aspects of running this healthcare startup, including records of training and certifications for staff, and compliance with relevant state laws and regulations to ensure compliance is met and established for each new state operations. - Create and enforce policies and procedures that support our people doing great work, looking for ways to simplify and streamline, incorporating feedback from all levels to continually improve. Ensure Launch Operations develops SOPS based on approved policies and procedures - Identify opportunities to improve processes and execution practices while maintaining consistency across state launches. Ideal Candidate Will Possess: - Bachelor's Degree - 5+ years of experience in operations management - Experience managing project or program managers - Demonstrated proven background and record of success at FreedomCare. - Proficiency in management functions, talent assessment, hiring, Monitoring performance, team building etc. - Advanced proficiency in operational tactics. Somebody that can plan and forecast well. Adapt people process and software quickly to achieve outcomes. - Proven track record to influence others around them to bring out the best in them. Preferred Qualifications: - Master's Degree - 7 + years experience in program management - Healthcare or HomeCare experience is a plus - PMP Certified or Six Sigma certified Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, citizenship or immigration status, or other applicable legally protected characteristics. #INDLV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $90,000 and $110,000 per year at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range $90,000—$110,000 USD

Role Description Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers' greatest problems so they can go home safe each and every day. Are you in? Read on for more details about this particular role. - Channel Strategy & Leadership: Ensure that the Fire Service channel strategy delivers business growth and partner success. - Partner Development & Performance Management: Strengthen relationships, drive accountability, and maximize partner performance. - Cross-Functional Alignment & Execution: Ensure alignment between business strategy, field execution, and partner initiatives. - Operational Excellence & Best Practices: Improve process discipline, visibility, and accountability in partner management. - Channel Insight & Future Strategy: Provide market and partner insight to guide long-term direction. - Overall Performance & Leadership Behaviors: Demonstrate the leadership and collaboration needed to drive results through influence. Qualifications - At least 10 years in a customer facing position such as sales, customer service or support. - At least 5 years managing strategic account channel partners. - Proven ability to build strategic partnerships and influence outcomes across diverse stakeholders. - Demonstrated success understanding and interpreting data to drive decision-making and performance analysis and reporting. - Exceptional communication, relationship management, and executive presentation skills. - Self-directed, accountable, and able to balance strategy with hands-on execution. - Proven ability to manage multiple relationships and projects and delivering results on time, on budget and within scope. - Indirect team leadership over various support roles including ability to articulate, prioritize and deliver required outcomes. - Ability to travel up to 50% to engage partners and support field sales alignment. Requirements - Experience in the fire service, public safety, or industrial equipment markets. Education - Bachelors degree in related field. - Masters degree in related field.

• Oversee ways of working via task management software and productivity tools, driving accountability cross-channel for project delivery • Partner on process development with the Client delivery teams and Clients, owning roadmaps and workback schedules for tech-stack onboarding as well as planning cycles or key initiatives, as needed • Own administrative tasks, such as meeting scheduling, note-taking and meeting recaps, coordination with third-party vendors, team hub and process documentation, new member onboarding • Guide building cross-functional decks, occasionally supporting on presentations

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic’s is looking for a Program Manager passionate about providing strategic planning, project management and operational support across our product marketing activities. You will play a meaningful role in bringing this work to life, driving cross-functional collaboration to ensure that strategy, processes, and results support the overarching objectives of our company and product launches, such that they are well executed and delivered to achieve stated goals. This role requires more than task management or coordinating meetings, we are looking for strategic problem solvers who drive results through executive influence, operational innovation, and change management. They’re self-starters, passionate about empowering teams, and skilled at driving planning, removing roadblocks, acting as the source of truth and pushing work toward positive outcomes, applying just the right amount of process to align with business goals and context. What you'll do Focused on product marketing, you will drive impact by working directly with leadership and teammates from across marketing and other parts of the organization (Product Marketing, Demand Generation, Content Marketing, Customer Marketing, Creative, Video, Field Marketing, Corporate Communications and Public Relations, Analyst Relations, Social, Enablement, Marketing Ops & Analytics, and Developer Relations), where you will be responsible for leading and tracking all planning, kick-offs, execution, delivery, and reporting related to product launches, as well as supporting other key marketing initiatives. - Be an active participant in strategic marketing planning sessions to flesh out vital launch briefs, messaging, and marketing program requirements. - Develop collaborative relationships with other Marketing and Product teams and internal partners, building consensus in a sometimes ambiguous, fast-paced environment. - Run all execution across the Product Marketing organization via the team’s project management tool, Asana. - Review programs and project deliverables via briefs and schedule scoping meetings as needed. - Set up and maintain up-to-date project work plans and editorial calendars, and revise as appropriate to meet changing needs and requirements. - Identify resources needed and assign individual responsibilities while balancing the workload of the team. - Handle day-to-day operational aspects of the program and underlying projects, using weekly team meetings to align. - Work with other Program Directors to update our unified view of the global marketing portfolio of campaigns and programs, and maintain an integrated marketing calendar/roadmap. - Provide weekly status updates to program and project owners, as well as our execs. - Effectively apply the PMO team’s methodology and implement project standards. - Assist in building and/or updating decks as needed to drive exec reviews and status updates. - Preemptively identify and handle risks, raising issues when needed to remove blockers. - Ensure project briefs, messaging and other relevant documents, and files are complete, current, and stored appropriately on our Google shared drive. - Establish and maintain relationships with external contractors/partners/vendors and handle contracts and internal procurement processes. - Provide project management for other high-priority Marketing projects as needed. - Support other process improvements associated with integrated planning and execution of programs. This role requires - 5+ years of program management experience with integrated marketing work at a SAAS company. - Strong leadership capabilities to advise on goal setting, developing roadmaps, and resource planning to teams working through sophisticated programs and launches. - Proven experience establishing relationships, working with, and knowledge of the following department operations and production: Product Marketing, Creative, Video, Demand Generation, Content Marketing, Customer Marketing, Corporate Communications and PR, Social Marketing, and Developer Relations - Business insight and ability to make good judgments and decisions based on information available. - Ability to analyze and implement processes and procedures to improve efficiency and effectiveness. - An entrepreneurial demeanor and self starter with demonstrated ability to achieve bold goals despite opposing priorities. - Proficient in program management fundamentals — team building, role definition, risk management, work breakdown, project tracking, etc. - Excellent written and oral communication skills that provide the necessary context, analysis and recommendations to drive action. - Experience in marketing enterprise technology - Software as a Service - with a B2B focus. - Experience working with project management tools, particularly Asana. Bonus points if you have - Understanding of digital marketing funnel and lead management. - Understanding of an engineer's role and the developer community. Please note that visa sponsorship is not available for this position. #LI-GK1 #LI-Remote The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $136,000—$170,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy