Role Description Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers' greatest problems so they can go home safe each and every day. Are you in? Read on for more details about this particular role. - Channel Strategy & Leadership: Ensure that the Fire Service channel strategy delivers business growth and partner success. - Partner Development & Performance Management: Strengthen relationships, drive accountability, and maximize partner performance. - Cross-Functional Alignment & Execution: Ensure alignment between business strategy, field execution, and partner initiatives. - Operational Excellence & Best Practices: Improve process discipline, visibility, and accountability in partner management. - Channel Insight & Future Strategy: Provide market and partner insight to guide long-term direction. - Overall Performance & Leadership Behaviors: Demonstrate the leadership and collaboration needed to drive results through influence. Qualifications - At least 10 years in a customer facing position such as sales, customer service or support. - At least 5 years managing strategic account channel partners. - Proven ability to build strategic partnerships and influence outcomes across diverse stakeholders. - Demonstrated success understanding and interpreting data to drive decision-making and performance analysis and reporting. - Exceptional communication, relationship management, and executive presentation skills. - Self-directed, accountable, and able to balance strategy with hands-on execution. - Proven ability to manage multiple relationships and projects and delivering results on time, on budget and within scope. - Indirect team leadership over various support roles including ability to articulate, prioritize and deliver required outcomes. - Ability to travel up to 50% to engage partners and support field sales alignment. Requirements - Experience in the fire service, public safety, or industrial equipment markets. Education - Bachelors degree in related field. - Masters degree in related field.

• Oversee ways of working via task management software and productivity tools, driving accountability cross-channel for project delivery • Partner on process development with the Client delivery teams and Clients, owning roadmaps and workback schedules for tech-stack onboarding as well as planning cycles or key initiatives, as needed • Own administrative tasks, such as meeting scheduling, note-taking and meeting recaps, coordination with third-party vendors, team hub and process documentation, new member onboarding • Guide building cross-functional decks, occasionally supporting on presentations

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic’s is looking for a Program Manager passionate about providing strategic planning, project management and operational support across our product marketing activities. You will play a meaningful role in bringing this work to life, driving cross-functional collaboration to ensure that strategy, processes, and results support the overarching objectives of our company and product launches, such that they are well executed and delivered to achieve stated goals. This role requires more than task management or coordinating meetings, we are looking for strategic problem solvers who drive results through executive influence, operational innovation, and change management. They’re self-starters, passionate about empowering teams, and skilled at driving planning, removing roadblocks, acting as the source of truth and pushing work toward positive outcomes, applying just the right amount of process to align with business goals and context. What you'll do Focused on product marketing, you will drive impact by working directly with leadership and teammates from across marketing and other parts of the organization (Product Marketing, Demand Generation, Content Marketing, Customer Marketing, Creative, Video, Field Marketing, Corporate Communications and Public Relations, Analyst Relations, Social, Enablement, Marketing Ops & Analytics, and Developer Relations), where you will be responsible for leading and tracking all planning, kick-offs, execution, delivery, and reporting related to product launches, as well as supporting other key marketing initiatives. - Be an active participant in strategic marketing planning sessions to flesh out vital launch briefs, messaging, and marketing program requirements. - Develop collaborative relationships with other Marketing and Product teams and internal partners, building consensus in a sometimes ambiguous, fast-paced environment. - Run all execution across the Product Marketing organization via the team’s project management tool, Asana. - Review programs and project deliverables via briefs and schedule scoping meetings as needed. - Set up and maintain up-to-date project work plans and editorial calendars, and revise as appropriate to meet changing needs and requirements. - Identify resources needed and assign individual responsibilities while balancing the workload of the team. - Handle day-to-day operational aspects of the program and underlying projects, using weekly team meetings to align. - Work with other Program Directors to update our unified view of the global marketing portfolio of campaigns and programs, and maintain an integrated marketing calendar/roadmap. - Provide weekly status updates to program and project owners, as well as our execs. - Effectively apply the PMO team’s methodology and implement project standards. - Assist in building and/or updating decks as needed to drive exec reviews and status updates. - Preemptively identify and handle risks, raising issues when needed to remove blockers. - Ensure project briefs, messaging and other relevant documents, and files are complete, current, and stored appropriately on our Google shared drive. - Establish and maintain relationships with external contractors/partners/vendors and handle contracts and internal procurement processes. - Provide project management for other high-priority Marketing projects as needed. - Support other process improvements associated with integrated planning and execution of programs. This role requires - 5+ years of program management experience with integrated marketing work at a SAAS company. - Strong leadership capabilities to advise on goal setting, developing roadmaps, and resource planning to teams working through sophisticated programs and launches. - Proven experience establishing relationships, working with, and knowledge of the following department operations and production: Product Marketing, Creative, Video, Demand Generation, Content Marketing, Customer Marketing, Corporate Communications and PR, Social Marketing, and Developer Relations - Business insight and ability to make good judgments and decisions based on information available. - Ability to analyze and implement processes and procedures to improve efficiency and effectiveness. - An entrepreneurial demeanor and self starter with demonstrated ability to achieve bold goals despite opposing priorities. - Proficient in program management fundamentals — team building, role definition, risk management, work breakdown, project tracking, etc. - Excellent written and oral communication skills that provide the necessary context, analysis and recommendations to drive action. - Experience in marketing enterprise technology - Software as a Service - with a B2B focus. - Experience working with project management tools, particularly Asana. Bonus points if you have - Understanding of digital marketing funnel and lead management. - Understanding of an engineer's role and the developer community. Please note that visa sponsorship is not available for this position. #LI-GK1 #LI-Remote The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $136,000—$170,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

About the Role: Civics Team Intern The Civics Team Intern (CTI) supports Blue Haven Civics, which aims to strengthen the foundations of American democracy. Blue Haven Civics invests philanthropic and occasional for-profit capital in efforts to strengthen youth civic engagement, reduce corruption in politics, and make our tax system more equitable. We believe in equipping the next generation with the tools and skills necessary to create fairer markets, ensure more effective governance, and advance progressive policies. Organizations we support include Higher Ground Labs, Issue One, Voices for Progress, Free Speech For People, and Americans for Tax Fairness. The Summer CTI is a full-time remote internship (30 - 35 hours a week) and will be compensated at $20 to $22 an hour based on experience. Internships will begin in late May and last about 13 weeks. Interns are expected to work within BHC office hours, which are 8:00 am - 5:00 pm ET Mondays through Thursdays, and 8:00 am - 12:00 pm ET Fridays. Throughout the internship, BHC will operate under the following learning objectives: - Introduce interns to how philanthropy and advocacy can advance progressive political issues. - Train interns on how to prepare Congressional-quality briefings and research materials. - Empower interns to understand the importance of civics education and the youth vote. - Provide interns with experiences to engage with a variety of entities beyond the family office, including non-profit organizations, political campaigns, political candidates, and grassroots advocates. - Foster an independent spirit in interns by granting them ownership over their work and accomplishments. Responsibilities of the CTI include, but are not limited to: - Drafting research memoranda and visual presentations on items of interest and providing general project support across the portfolio of civic engagement activities. - Engaging in, and contributing to, strategy meetings about how to advance work on various projects and campaigns. - Preparing the Principal for meetings, speaking engagements, and other events through written materials and verbal briefings. - Attending events of interest to BHI and providing written insights on these meetings. - Creating, organizing, and managing a folder for briefings, memos, and memoranda. The ideal candidate will possess the following attributes: - Demonstrated long-term enthusiasm about voting and civic engagement, social justice, progressive politics, policy, or youth leadership. - Detail-oriented approach to all tasks, large and small. - Well-organized and proactive. - Able to manage multiple deadlines in a fast-paced environment. - Strong written and verbal communication skills, or a willingness to learn. - Ability to independently and creatively conduct research, or a willingness to learn. - 0 – 2 years of work experience. Experience in organizing, politics, government, philanthropy, or consulting is welcome but not required. We believe that university degrees are not accessible to everyone. Therefore, this role does not require a university education. At Blue Haven Initiative, we believe that generating social impact starts with diverse teams and partners. This means cultivating an equitable workplace that encourages collaboration and creativity, and we actively recruit and empower people who represent the diverse next generation of leadership. Applicants will never be disqualified nor discriminated against by race, class, religion, gender identity or expression, sexual orientation, national origin, age, veteran or disability status, criminal history, or educational attainment. To Apply Please apply through our external application. We are accepting applications on a rolling basis, so we encourage potential candidates to apply as soon as possible. Additionally, you will be asked to answer short writing prompts. Please limit your response to 200 words or less. BHI strongly discourages the use of AI for the purposes of this written statement and we run all applications through an AI checker. Lastly, please consider answering the Equal Opportunity Employment questions included in our application to help us track and improve the inclusivity of our recruitment process. Answering the survey is entirely voluntary, and whether you respond will not be considered in the hiring process or thereafter. Any information that you share will be maintained in a confidential file not accessible to the hiring team. If you have any questions about Blue Haven or the Civics Summer Internship position, we encourage you to reach out to the team at civicsintern@bluehaveninitiative.com.