• Oversee and lead all account management processes on our Healthcare team. • Act as a senior solution-oriented leader who thrives on developing lasting relationships between the client and agency teams. • Inspire team members to make our strategy, creative, and digital campaigns more innovative, smarter, and more robust. • Provide strategic leadership for the Account Management team. • Serve as the trusted voice of the consumer by assimilating customer and marketplace insights into the development of strategies and marketing programs. • Efficiently balance the dual expectations of the agency and our clients. • Guide clients by educating them with strategy, ideas, trends, and thought leadership. • Responsible for creating relationships with senior clients to facilitate the overall needs of the client and agency. • Sign off on materials for reporting to the client. • Grow business by utilizing experience to identify additional business needs and implement solutions. • Leverage experience and capabilities to craft strategic and creative solutions for both existing and new business clients. • Incorporate senior staff from other departments as project objectives or issues warrant. • Manage and grow a team as a mentor and trusted advisor to account team.

• Identify and self-source leads within assigned territory • Engage potential customers with comprehensive product knowledge • Negotiate contracts to meet or exceed sales targets • Maintain comprehensive profiles of each opportunity within Salesforce • Accurately forecast sales outcomes • Respond promptly to customer inquiries and concerns • Understand customer pain points and propose suitable solutions • Coordinate with product and customer service teams to address feedback • Facilitate the maximization of value from our solutions • Stay updated with latest advancements in the fields of RMM, MDM, and ITSM • Continuously enhance sales skills

• Run a full sales process from prospecting to close. • Strategize with our channel partners to drive net-new business. • Forecast and report updates to management team through Clari. • Become an insider within the cyber security industry and become an expert of CrowdStrike’s platform. • Stay well educated and informed about CrowdStrike’s competitive landscape and how to sell the value of our solutions and services when compared to the relevant competitors in the Next-Generation Endpoint Protection Platform marketspace. • May require modified work hours to accommodate accounts in other time zones, and minimal, but occasional travel for accounts that require a higher touch to achieve closure.

• Drive success of the company’s goals and objectives through achieving individual sales quotas • Build and manage a sales pipeline through prospecting efforts into assigned accounts in the Federal Civilian territory • Develop and deliver customized sales presentations and products demonstrations, by phone and via online demo • Develop and negotiate enterprise level proposals and contracts • Forecast sales activity and revenue achievements accurately through proper use of sales tools • Collaborate effectively and engage various pre/post sales resources including Sales Development Representatives, Market Development Representatives, Solution Engineers, Account Managers, Partner Account Managers, as well as Legal, Security, Professional Services and Customer Support