MERGE

• Be responsible for effectively developing scientific/clinical content, in collaboration with or under the guidance of a Medical Director • Collaborate with medical and copy teams to research, write, and edit content in distinct therapeutic categories, ensuring scientific validity and clinical applicability • Content development: sales aids, whitepapers, slide kits, case studies, conference reports, video scripts, website content, mechanism of action materials, reprint carriers, and patient education materials • Cultivate expertise in assigned therapeutic areas • Research and secure references to ensure the accuracy of medical/scientific statements and brand claims • Work with scientific content associate to annotate content to ensure all deliverables are fully cited and supported by reliable sources • Work with art directors to ensure data visualization is accurate and effective • Attend review committee meetings, support clients in resolving issues; ensure executed copy updates address review committee requirements • Interact with clients on issues related to scientific content and project deadlines under the direction of account management and the medical director • Inform account management of potential barriers to successful project completion

• Lead growth efforts within some of the agency’s highest priority accounts • Act as a senior solution-oriented leader that thrives on developing lasting relationships • Inspire team members to develop innovative, effective and intelligent solutions • Navigate enterprise level organizations to identify relevant stakeholders • Lead organic growth initiatives on a defined client or client portfolio • Create strong client partnerships including high quality of work • Manage multiple pieces of business within one client or multiple accounts • Help clients anticipate changes in their category and make forward-looking adjustments • Develop and grow a team as a mentor and trusted advisor to account team

Title: Account Supervisor Location: Boston, MA Job Description: At MERGE, we are Built Different. We are a marketing and technology agency purpose-built for the intersection of health and wellness—where human impact matters most. By weaving storytelling through technology, we move beyond traditional engagement to Whole Human Marketing. This approach recognizes that humans are multidimensional and complex, and uses AI to ensure every brand interaction feels natural, contextual, and relevant. This commitment to human-first innovation is what brings us together and propels us forward. We are united by our North Star: to unite people and brands to empower healthier, happier lives. Emerge to the Top of Your Career At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers. As our Account Supervisor, you will… Oversee and lead all account management processes. You will monitor, direct, and motivate day-to-day interactions between the account team and clients, actively nurturing strong relationships with existing and possible clients. This role combines strategic and hands-on experience by delivering engaging, passionate outstanding ideas and work. You will work closely with the account team to drive tactical projects through the agency and meet delivery requirements/deadlines. You will also act as a solution-oriented Account Supervisor who thrives on developing lasting relationships between the client and agency teams. This position involves consistent client contact and operates at a high level in all aspects of account management. Be Accountable and Responsible - Provide strategic leadership for the Account Management team - Responsible for creating relationships with senior clients to facilitate the overall needs of the client and agency - Utilize experience to identify additional business needs and implement solutions - Incorporate senior staff from account management with other departments as project objectives or issues warrant - Manage and grow a team as a mentor and trusted advisor to account team - Maintains working knowledge of MERGE’s solutions and resources and recognizes/acts upon opportunities. These are the qualifications we’re looking for - 5-6 years of account management experience within an advertising environment - Bachelor’s degree or equivalent experience - Experience with multi-channel campaigns, with a strong digital experience (CRM/Website), as well as media - Experience with Veeva PromoMats is a plus - Ability to evaluate competitive communications across categories, consumer, product, cultural trends, etc. - Willingness to roll up your sleeves in a highly collaborative environment - Advanced client management skills, especially as it relates to setting and managing client expectations - Superior professional communication and presentation skills - Commitment to the client, attention to detail, and strong problem-solving ability #LI-JK1 #LI-HYBRID At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed. MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices. The salary range for this role is [$76,000-$91,250], based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. And here’s how we live our values at MERGE - Ability. Mastering our craft - Agility. Delivering with a growth mindset - Humility. Collaborating for shared success MERGE is proud to be an Equal Opportunity Employer MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!

• Lead the strategy, planning, and execution of paid social campaigns across platforms such as Meta, LinkedIn, TikTok, and emerging channels • Develop full-funnel paid social approaches tailored to Life Sciences and pharma brands, including HCP and patient targeting strategies • Ensure all campaigns meet regulatory, legal, and compliance standards (MLR familiarity required) while maintaining performance rigor • Partner with cross-functional teams (media, analytics, strategy, creative, and client services) to deliver integrated marketing initiatives • Own paid social performance, including optimization strategies, testing frameworks, and continuous improvement plans • Translate data into actionable insights, delivering clear, executive-level reporting and recommendations • Manage and forecast paid social budgets, ensuring efficient allocation and strong return on investment • Oversee platform best practices, staying ahead of changes in privacy, targeting, and platform capabilities—especially within regulated categories • Guide audience strategy development, including first-party data, privacy-safe targeting, and platform-native solutions • Serve as a senior client lead, providing strategic guidance and building strong, trusted relationships • Contribute to new business efforts, including paid social strategy development, pharma-specific POVs, and pitch presentations • Elevate internal standards and processes for paid social excellence, particularly within regulated verticals.

• Support MERGE's practice in creating, optimizing, and executing best-in-class client paid search campaigns. • Provide the strategic direction for keyword research, campaign building, and testing roadmaps. • Act as a Paid Search subject matter expert, fostering account growth while ensuring that output meets agency standards. • Build and launch comprehensive campaigns across search, Performance Max, Demand Gen and more. • Lead the Quality Assurance process for all trafficked plans and launch components. • Act as the primary Paid Search liaison for the broader media strategy teams. • Lead the client discovery process to establish PPC objectives and develop the strategy for tactic, budget, goals, etc. • Monitor daily and analyze program KPIs to drive continuous improvement. • Develop a comprehensive, long-term optimization roadmap for the account.

• Work with your creative partner to ideate concepts, build brands, and execute copy for a variety of communications, both print and digital. • Create solutions that have a business impact on our clients and a meaningful impact on people. • Consistently create and inspire others to deliver world-class, unexpected creative solutions and narratives that are strategically rigorous and executionally efficient. • Architect the copy systems, voice and tone guidelines, and structural messaging frameworks for diverse client life sciences clients. • Build modular, scalable messaging frameworks that maintain brand integrity across a multi-channel creative ecosystem and allow for high-volume personalized content. • Translate complex clinical data and brand strategies into compelling narratives and persuasive stories. • Partner across disciplines (Art and Copy) to create foundational creative stories and systems that set the standard for all tactical executions. • Oversee creative output to ensure a 'systems-first' approach to all design and copy development. • Collaborate with strategy and other departments to ensure communications are rooted in deep customer insights. • Navigate senior-level creative reviews with a focus on strategic solutions and establishing scalable brand platforms. • Supervise the work of others—generally 2–4 employees—mentoring junior and mid-level creatives toward systematic, foundational thinking. • Contribute to new business pitches from insight-gathering and strategic development through concept creation and client presentation.

• Design and implement comprehensive Paid Search strategies, • Conduct rigorous analytics to extract customer insights, • Lead the client's strategy through the AI evolution of search, • Manage high-volume budgets precisely. • Collaborate with stakeholders to align Paid Search.

• Support the creation, optimization, and reporting of paid search campaigns across the portfolio. • Build and launch comprehensive campaigns across search, Performance Max, Demand Gen and more. • Upload the campaigns to relevant platforms using tools like Google Editor, Google Ads, and Microsoft Ads. • Execute rigorous Quality Assurance (QA) on all campaigns before launch. • Accurately forecast and pace monthly budgets. • Manage the daily health of accounts through Search Query Report (SQR) analysis and other methods. • Consistently track performance metrics. • Deliver campaign results reporting focused on providing actionable insights and recommendations. • Assist the account lead with ad hoc requests from internal teams and the client.

• Work with your creative partner to ideate concepts, build brands, and execute designs for a variety of communications, both print and digital. • Create solutions that have a business impact on our clients and a meaningful impact on people. • Consistently create and inspire others to deliver world-class, unexpected creative solutions and narratives that are strategically rigorous and executionally efficient. • Architect the visual systems, design languages, and structural messaging frameworks for diverse life sciences clients. • Build modular, scalable brand platforms that maintain brand integrity across channels and customers for high-volume personalized content. • Translate complex clinical data and brand strategies into compelling visual narratives and persuasive stories. • Partner across disciplines (Art and Copy) to create foundational creative stories and systems that set the standard for all tactical executions. • Oversee creative output to ensure a "systems-first" approach to all design and copy development. • Collaborate with strategy and other departments to ensure communications are rooted in deep customer insights. • Navigate senior-level creative reviews with a focus on strategic solutions and establishing scalable brand platforms. • Supervise the work of others—generally 2–4 employees—mentoring junior and mid-level creatives toward systematic, foundational thinking. • Contribute to new business pitches from insight-gathering and strategic development through concept creation and client presentation.

Title: Vice President, Account Management Location: Denver, CO Job Description: At MERGE, we are Built Different. We are a marketing and technology agency purpose-built for the intersection of health and wellness&mdash;where human impact matters most. By weaving storytelling through technology, we move beyond traditional engagement to Whole Human Marketing. This approach recognizes that humans are multidimensional and complex, and uses AI to ensure every brand interaction feels natural, contextual, and relevant. This commitment to human-first innovation is what brings us together and propels us forward. We are united by our North Star: to unite people and brands to empower healthier, happier lives. Emerge to the Top of Your Career At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers. VP, Account Management - Small/Medium Business The Small/Medium Business (SMB) Account Management Team at MERGE serves as the strategic link between our organization and our high-growth, agile client base (accounts with <$1B in annual revenue or <$250K in annual MERGE services). We are connectors, facilitators, and business experts. We act as the orchestrators of MERGE&rsquo;s internal expertise&mdash;bringing together Industry, Solutions, Partner, and Operations teams to provide proactive points of view and compelling proposals that drive client growth until they scale into our Enterprise industry vertical teams. As VP, Account Manager, you are a hands-on, high-impact executive leader responsible for the overall health of the SMB revenue pipeline and the success of executive-level client relationships. You serve as the primary architect of the commercial frameworks and strategies that allow MERGE to scale through proactive account expansion and retention. You will maintain a strong presence in the field to steer contract negotiations, drive strategic deals, and ensure that all MERGE services are closely aligned with our clients' core business goals. What You'll Do Strategic Commercial Leadership - Deal Execution: Lead high-stakes negotiations for "Big Rock" strategic deals and define commercial models, including pricing and service bundling. - Value Advocacy: Effectively communicate MERGE&rsquo;s full value proposition to existing clients to identify expansion opportunities and deepen service footprints. - Commercial Advisory: Act as the primary advisor for SMB client executives and procurement leads. Internal Orchestration & Lifecycle Strategy - Cross-Functional Collaboration: Unite leadership from Industry, Solutions, Partner, and Operations teams to build proactive points of view and compelling proposals that resonate with client needs. - Lifecycle Integration: Define and implement protocols for introducing account management early in the Business Development process to bridge the gap between client acquisition and long-term management. - Enterprise Scaling: Oversee the strategic transition of accounts to Enterprise industry vertical teams once they reach the $500K revenue milestone. Team Leadership & Operations - Direct Management: Directly manage and mentor Account Directors to foster a culture of operational excellence. - Proposal Delivery: Ensure the team is consistently delivering proactive, high-quality proposals and maintaining rigorous standards for internal coordination. Who You Are - 10+ years of leadership experience in client management at an integrated advertising agency or MarTech consulting firm. - Demonstrated success in working with cross-functional teams and building influential relationships with C-suite stakeholders and internal executives. - Successful track record of client success and ability to drive incremental revenue. #LI-VM1 #LI-HYBRID At MERGE, we&rsquo;re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed. MERGE believes in transparency and equity. In accordance with state regulations, we&rsquo;re proud to include salary ranges in our job postings to ensure fair compensation practices. The salary range for this role is $175,000 - $200,000, based on the individual&rsquo;s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. And here&rsquo;s how we live our values at MERGE - Ability. Mastering our craft - Agility. Delivering with a growth mindset - Humility. Collaborating for shared success MERGE is proud to be an Equal Opportunity Employer MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!