Overview DX is headquartered in Salt Lake City, Utah and is one of the fastest-growing SaaS companies globally. We help engineering leaders build high-performing, productive teams. DX collects millions of data points daily, powering insights into developer productivity and experience at companies like Pinterest, GitHub, BNY, Xero, and many more . Our business has scaled profitably and grown rapidly-tripling annual recurring revenue in the last several years. DX recently closed on its acquisition by Atlassian . By joining Atlassian, we will expand our resources, accelerate growth and R&D, and ultimately deliver greater impact to our customers. What we value at DX: Companies have all kinds of culture slides. At DX, we want to be very clear about what we care about and how we judge performance. For us, it all boils down to individual mastery, becoming the best at your craft. Those who exhibit this quality will thrive here and be unduly rewarded. We can't control outcomes due to competitors, the economy, decision-makers, etc., but what we can control is doing our jobs at the highest level possible What you'll do: - Prospect Outbound and Inbound leads - Create new relationships, opportunities, and meetings with prospective businesses - Deliver an extraordinary experience for software engineering leaders throughout this process - Learn personalized outreach, social selling, and unique ways to provide value - Partner closely with account executives and marketing team What you're after: - Challenge yourself and accelerate your career trajectory - Be part of a passionate, driven, and welcoming team - Ownership of your work without micromanagement - Level up your skills (and paycheck) faster than a traditional role - Have a measurable impact on a company's success Qualifications Who you are: - You are ambitious, hungry, and enthusiastic. - You are a great writer and communicator, with strong attention to detail - You quietly outwork your peers, you are meticulous and obsessive about details and process - You perform at a high level consistently, not in spurts - You rarely, if ever, feel satisfied - You have a track record of excellence in previous roles Bonus Points For: - Experience in B2B, SaaS, Startups, or engaging with a technical audience - Experience in relevant roles such as Sales, Marketing, Copywriting, Consulting, or Recruiting This isn't a cold call center and we don't treat you like a robot. You will have the freedom to experiment, be creative, and use your brain. If you want to stand out, send Kyle Jaggi a message. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $27.26 - $36.35 Zone B: $24.52 - $32.69 Zone C: $22.64 - $30.19 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks & benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Customer Success, Cybersecurity Payments External Title Posting: Senior Specialist, Customer Success, Cybersecurity Payments Internal Title: Senior Specialist, Customer Success, Services Overview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. To drive more consistency and alignment across Customer Success (CS) in Services, we are standing up new Regional Customer Success teams, which will play a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. As advocates for the customer experience, this team is accountable for identifying and solving customer issues that prevent them from realizing value from products in the fraud and card operations areas. This team will work collaboratively with cross-functional partners to address customer needs, develop tailored strategies that enhance customer satisfaction and retention, and build customer advocacy. Key outcomes of the CS team's work will be qualified leads for value expansion and feedback for product and process improvements. By focusing on proactive engagement and personalized service, the Services Customer Success team fosters long-term relationships and contributes to the overall growth and safety of the Mastercard ecosystem. Responsibilities Customer success plays a pivotal part in ensuring that customers achieve their desired outcomes while maximizing the value of the company's products and services. As a Regional Customer Success Senior Specialist for threat intelligence products, you will support in the development and delivery of cybersecurity and payment fraud intelligence within the region. This role will manage threat intelligence solution utilization, oversee regional revenue and risk management, and coordinate product launches. Responsibilities also include localizing content (narratives, value propositions), driving market awareness internally and externally, positioning add-on services and consulting for regional sales, and gathering customer feedback to inform global product updates. The three areas of primary responsibility include: 1) customer engagement, 2) growing the business, and 3) technical and program readiness. Customer Engagement:• Engage with stakeholders to study the viability of proposed solutions and understand cyber threats in financial and payment sectors• Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products • Articulate key performance indicators related to cost, performance and optimization and the insights associated with them Growing the Business:• Leverage Mastercard Services' offerings to achieve customer goals and realize value propositions of Mastercard products• Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings• Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid data Technical & Program Readiness:• Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition • Translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner• Gather and report customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve products All About You:• Experienced at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage• Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus• Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability• Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner• Experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth• Experience in identifying "next opportunity" for customers to further enhance the strength and value of the partnership for both parties• Experience in creative thinking and development of innovative solutions to complex customer challenges• Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level• Experience working with at least some of the following: large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partners Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street. We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters. We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. As a Sales Enablement Trainer, you'll own the activation of new ISCs. That means taking someone who has just signed up to partner with Teya and helping them build the skills, confidence, and habits they need to succeed — not just to get their first sale, but to build a sustainable business as an independent sales consultant. You'll deliver onboarding, coach ISCs in the field, run structured follow-ups, and make sure they've genuinely developed the competencies required before handing them over to our Sales team. The goal isn't just early momentum — it's setting ISCs up with the foundations to grow. You'll work closely with Recruitment (to make sure you're receiving the right people) and Sales (to make sure you're handing over ISCs who are ready to progress). The handovers matter as much as the training itself. You'll report to the Sales Enablement Manager and be part of a small, collaborative team that's shaping how Teya enables its partner sales channel at scale. What You'll Be Doing Onboarding & Training - Deliver structured onboarding for new ISCs — covering Teya's products, pricing, tools, and the merchant onboarding process. - Adapt your approach based on each ISC's background. Some will have payments experience; others will be new to the industry. - Ensure ISCs have genuinely developed the competencies they need — not just attended training, but understood it and can apply it in the field. Coaching & Field Support - Spend regular time in the field — shadowing ISCs, observing their approach, and giving practical feedback. - Coach ISCs to build the confidence and skills they need to hit their early milestones and develop sustainable selling habits. - Run structured 1:1s and follow-ups to maintain momentum, spot blockers early, and keep ISCs engaged through the activation period. Handovers - Own the handover from Recruitment. Understand who you're receiving, flag any concerns about quality or readiness, and feed back what you're seeing so intake improves over time. - Own the handover to Sales. When an ISC is ready to progress, provide a clear picture of their competencies, strengths, and areas to watch — so Sales can continue their development effectively. Engagement & Community - Build connection within the new-joiner cohort — through WhatsApp groups, celebrating wins, and creating a sense that ISCs aren't doing this alone. - Be a visible, approachable presence. ISCs should know who you are and feel comfortable reaching out when they need support. Operational Discipline - Keep HubSpot accurate and up to date — logging activity, tracking progress, and ensuring handovers are clean. - Surface insights on what's working and what isn't. Your observations from the field will shape how we improve the programme. What We're Looking For - Experience in SMB sales, account management, or a similar field-based commercial role. - Experience coaching, training, or managing salespeople — you've helped others improve, not just by telling them what to do, but by working alongside them. - Knowledge of the payments industry is preferred, but not essential if you learn fast. - A genuine interest in developing people. You get something out of watching someone grow. - Strong organisation skills. You'll be supporting multiple ISCs at different stages — you need to keep track without letting anyone slip. - Comfortable with CRMs (we use HubSpot) and open to learning new systems including our LMS. - Willingness to travel — for field coaching across the UK and regular team days in London. Why Join Teya? - You'll have real ownership. This isn't a support function — you'll directly shape how our sales channel develops. - You'll be part of building something. The ISC enablement model is still evolving, and you'll help define it. - You'll work with a team that values clarity over corporate speak, and getting things done over looking busy. - Remote flexibility with regular in-person connection. The Perks - Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps - Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support - Cycle-to-Work Scheme - Health and Life Insurance - Pension Scheme - 25 days of Annual Leave (+ Bank Holidays) - Friendly, comfortable and informal office environment in Central London Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street. We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters. We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. As a Sales Enablement Trainer, you'll own the activation of new ISCs. That means taking someone who has just signed up to partner with Teya and helping them build the skills, confidence, and habits they need to succeed — not just to get their first sale, but to build a sustainable business as an independent sales consultant. You'll deliver onboarding, coach ISCs in the field, run structured follow-ups, and make sure they've genuinely developed the competencies required before handing them over to our Sales team. The goal isn't just early momentum — it's setting ISCs up with the foundations to grow. You'll work closely with Recruitment (to make sure you're receiving the right people) and Sales (to make sure you're handing over ISCs who are ready to progress). The handovers matter as much as the training itself. You'll report to the Sales Enablement Manager and be part of a small, collaborative team that's shaping how Teya enables its partner sales channel at scale. What You'll Be Doing Onboarding & Training - Deliver structured onboarding for new ISCs — covering Teya's products, pricing, tools, and the merchant onboarding process. - Adapt your approach based on each ISC's background. Some will have payments experience; others will be new to the industry. - Ensure ISCs have genuinely developed the competencies they need — not just attended training, but understood it and can apply it in the field. Coaching & Field Support - Spend regular time in the field — shadowing ISCs, observing their approach, and giving practical feedback. - Coach ISCs to build the confidence and skills they need to hit their early milestones and develop sustainable selling habits. - Run structured 1:1s and follow-ups to maintain momentum, spot blockers early, and keep ISCs engaged through the activation period. Handovers - Own the handover from Recruitment. Understand who you're receiving, flag any concerns about quality or readiness, and feed back what you're seeing so intake improves over time. - Own the handover to Sales. When an ISC is ready to progress, provide a clear picture of their competencies, strengths, and areas to watch — so Sales can continue their development effectively. Engagement & Community - Build connection within the new-joiner cohort — through WhatsApp groups, celebrating wins, and creating a sense that ISCs aren't doing this alone. - Be a visible, approachable presence. ISCs should know who you are and feel comfortable reaching out when they need support. Operational Discipline - Keep HubSpot accurate and up to date — logging activity, tracking progress, and ensuring handovers are clean. - Surface insights on what's working and what isn't. Your observations from the field will shape how we improve the programme. What We're Looking For - Experience in SMB sales, account management, or a similar field-based commercial role. - Experience coaching, training, or managing salespeople — you've helped others improve, not just by telling them what to do, but by working alongside them. - Knowledge of the payments industry is preferred, but not essential if you learn fast. - A genuine interest in developing people. You get something out of watching someone grow. - Strong organisation skills. You'll be supporting multiple ISCs at different stages — you need to keep track without letting anyone slip. - Comfortable with CRMs (we use HubSpot) and open to learning new systems including our LMS. - Willingness to travel — for field coaching across the UK and regular team days in London. Why Join Teya? - You'll have real ownership. This isn't a support function — you'll directly shape how our sales channel develops. - You'll be part of building something. The ISC enablement model is still evolving, and you'll help define it. - You'll work with a team that values clarity over corporate speak, and getting things done over looking busy. - Remote flexibility with regular in-person connection. The Perks - Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps - Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support - Cycle-to-Work Scheme - Health and Life Insurance - Pension Scheme - 25 days of Annual Leave (+ Bank Holidays) - Friendly, comfortable and informal office environment in Central London Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.