• Manage a regular meeting cadence with each client in your territory, both onsite and remotely. • Educate clients on Fiserv happenings and our impact on their organization. • Create an easy environment for clients to interact with and communicate with you and Fiserv. • Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction. • Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects. • Coordinate team education on Digital Channels and Electronic Payments products as needed. • Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues. • Support client visits and conferences and ensure billing accuracy.

Role Description Driving revenue and growing customer base through global alliance partners (SI SO) in multiple engagement models including: - Sell through - Sell in - Sell with - Sell out Based on a business plan and an execution plan. Work with theater leadership to define a joint market development and sales execution plan for markets under scope. - Accurate forecasting and tracking of partner opportunities. - Engaging with partners to drive transformational deals with multiyear opex consumption driven models. - Building of partner growth plans to develop long term multi-million dollar engagements. - Market development and demand generation using joint partner offerings. - Establish appropriate revenue reporting and cadence in conjunction with business operations. - Serve as region’s single point of contact for all matters connected with Alliance partners. - Know in detail the partner organization people and processes. - Champion overall partner competitiveness for the theater and establish a strong customer engagement model. - Forecasting weekly, monthly. - Managing QBR’s with partners and country teams. - Have a governance model in place to have regular touch points with partners. Benefits - Highly competitive salaries - Bonus programs - World-class benefits - Unparalleled growth and development opportunities - Compelling and rewarding work environment If you have the talent to forge powerful alliances that drive human progress through technology, this is your opportunity.

• Maintain and grow a book of existing mid-market accounts while driving net new business development • Drive full-cycle sales for mid-market accounts — from outbound prospecting to closed-won • Take full ownership of pipeline creation through consistent prospecting, outbound outreach, and self-generated opportunity development across existing accounts, net new targets, and partner channels • Sell complex automation solutions across warehouse and manufacturing environments • Partner with Channel Managers to align on joint pursuits and maximize co-sell motions • Collaborate closely with Customer Success Managers to ensure smooth onboarding and identify expansion potential • Lead discovery calls, product walkthroughs, ROI presentations, and final negotiations • Navigate multiple stakeholders, including IT, Operations, and Finance leaders • Maintain accurate forecasting and activity tracking in CRM

• Analyze territory performance to identify opportunities that increase product rotation and category participation at the point of sale. • Conduct regular customer visits and business reviews, managing trade volume, monitoring sales targets, and strengthening long-term customer relationships. • Ensure flawless execution of the commercial plan at POS, including visibility, promotions, launches, and compliance with established execution standards. • Work closely with internal teams and merchandiser agencies to align priorities, initiatives, and execution across retail environments. • Provide ongoing feedback from POS on competition activity, out-of-stock situations, and market dynamics to support better decision-making.