• Manage a regular meeting cadence with each client in your territory, both onsite and remotely. • Educate clients on Fiserv happenings and our impact on their organization. • Create an easy environment for clients to interact with and communicate with you and Fiserv. • Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction. • Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects. • Coordinate team education on Digital Channels and Electronic Payments products as needed. • Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues. • Support client visits and conferences and ensure billing accuracy.

Role Description Driving revenue and growing customer base through global alliance partners (SI SO) in multiple engagement models including: - Sell through - Sell in - Sell with - Sell out Based on a business plan and an execution plan. Work with theater leadership to define a joint market development and sales execution plan for markets under scope. - Accurate forecasting and tracking of partner opportunities. - Engaging with partners to drive transformational deals with multiyear opex consumption driven models. - Building of partner growth plans to develop long term multi-million dollar engagements. - Market development and demand generation using joint partner offerings. - Establish appropriate revenue reporting and cadence in conjunction with business operations. - Serve as region’s single point of contact for all matters connected with Alliance partners. - Know in detail the partner organization people and processes. - Champion overall partner competitiveness for the theater and establish a strong customer engagement model. - Forecasting weekly, monthly. - Managing QBR’s with partners and country teams. - Have a governance model in place to have regular touch points with partners. Benefits - Highly competitive salaries - Bonus programs - World-class benefits - Unparalleled growth and development opportunities - Compelling and rewarding work environment If you have the talent to forge powerful alliances that drive human progress through technology, this is your opportunity.

• Analyze territory performance to identify opportunities that increase product rotation and category participation at the point of sale. • Conduct regular customer visits and business reviews, managing trade volume, monitoring sales targets, and strengthening long-term customer relationships. • Ensure flawless execution of the commercial plan at POS, including visibility, promotions, launches, and compliance with established execution standards. • Work closely with internal teams and merchandiser agencies to align priorities, initiatives, and execution across retail environments. • Provide ongoing feedback from POS on competition activity, out-of-stock situations, and market dynamics to support better decision-making.

• Drive national distributor velocity — expand door count and hit velocity benchmarks across existing distributor partner network • Sign new distributors — minimum 1 new national or regional distributor signed per quarter • Sign new enterprise chains — minimum 1 new enterprise chain account signed per quarter • Own business reviews — monthly with Circle K; quarterly with all other chain and distributor accounts • Manage a live pipeline — minimum 3 enterprise or distributor prospects in active negotiation at all times • Launch new products — introduce KAVAA+ and KAVAA into all enterprise accounts and distributor lines post-launch • Prospect at volume — minimum 55 engagements per day (calls, emails, texts, in-person) via daily target list through the lead system, supplemented by self-sourced prospecting