• Manage, maintain, and optimize enterprise applications and lead underlying infrastructure operations. • Ensure high availability, performance, and security of business applications. • Develop and maintain scripts (e.g., PowerShell) to automate administrative tasks and workflows. • Collaborate with development teams to integrate applications with internal systems and data sources. • Design and implement data models to support business workflows and process automation. • Work closely with business analysts to translate requirements into technical solutions. • Lead infrastructure and application-related projects from concept to deployment. • Collaborate with cross-functional teams to ensure system compatibility and alignment with business goals. • Maintain detailed documentation of systems, configurations, and procedures. • Ensure compliance with IT governance, security policies, and best practices.

• Design, build, and maintain scripts, APIs, and workflow automations that power key workplace systems — collaboration tools (Google Workspace, Slack, Zoom, Atlassian) and identity platforms (Okta). • Develop lightweight services or integrations that connect collaboration, GenAI-tools (OpenAI, Claude, Gemini) and internal systems, enabling agentic flows (e.g., virtual assistants, workflow agents) that reduce manual work and improve user experience. • Implement monitoring, logging and observability for automation and AI workflows; troubleshoot issues and uncover opportunities for reliability, scalability, and cost-efficiency. • Contribute to the evolution of secure onboarding, off-boarding, and mover workflows across access, permissions and SaaS tools — with automation and safe agentic handoffs where appropriate. • Collaborate with IT, Security, and People teams to ensure identity, data, and compliance standards (SSO, DLP, classification) are deeply embedded through automation and script-driven guardrails. • Participate in pilot projects for new AI and productivity capabilities: integrate LLMs & agents, track usage/adoption metrics, build flows that assist users (e.g., knowledge-agent, document summarizer). • Contribute to the code-review process, documentation of shared libraries for workflows/agents, and build a library of integration templates for reuse across the team. • Partner with senior engineers to modernize workplace systems through scalable architecture, API-first design, and intelligent agentic workflows.

• Manage technical interactions with customers in India, becoming their go-to expert and helping grow our Metis AI platform into a market leader. • Engage with customers in India to understand their needs, acting as a technical expert on Axelera AI’s platform. • Address inquiries, provide product knowledge, and resolve technical issues directly or via R&D coordination. • Collaborate with Marketing and Business Development on product launches and technology evangelism. • Support Sales in expanding existing accounts, identifying new customers, and defending design wins. • Track customer interactions, ensuring follow-ups and effective communication. • Gather and relay customer feedback to Product Management for product improvements. • Conduct competitive analysis through customer and industry insights. • Assist in creating clear, compelling, and instructive product documentation. • Advocate for customers internally, ensuring responsiveness and driving product enhancements.

• Collaborate with company resources to maximize our opportunities during pre-sale activities • Provide customer and prospect solution demonstrations and presentations at commercial and industrial sites • Develop new and old customers through onsite coaching and consultations to highlight EPLAN products • Implement Eplan software platform at customer sites, onboard/train engineering teams and guide customers through the implementation phase • Build your portfolio of prospects and customer development through identification, coaching and analysis • Present at trade shows and local markets to help increase brand awareness of the potential EPLAN has to offer