• Design, build, and support integrations between NetSuite ERP, Shopify storefronts, middleware platforms, and internal enterprise applications. • Develop and enhance NetSuite customizations using SuiteScript (2.x), SuiteFlow, and SuiteBuilder. • Design and support integrations between NetSuite, Shopify, middleware platforms (e.g., Celigo), and third-party systems. • Build and maintain RESTful APIs, integration services, and automation workflows that ensure accurate and reliable data exchange. • Collaborate with ERP, e-commerce, and product teams to translate business requirements into scalable technical solutions. • Assist with implementation and expansion of enterprise platform integrations supporting order management, customer data, fulfillment, and reporting. • Troubleshoot integration issues, perform root-cause analysis, and implement long-term reliability improvements. • Maintain clear documentation of integration architecture, technical configurations, and deployment processes.

• Supports the day-to-day operations of the e-commerce marketplace ecosystem • Ensures product data accuracy, campaign execution, order flow, and internal follow-ups • Not a customer-facing role, but internally front-facing • Proactively identify issues, follow through, and drive resolution • Reports directly to the Marketplace Operations Lead and expected to grow in responsibility

• Define and execute a unified, enterprise-wide eCommerce strategy to accelerate revenue growth across all IXL Learning brands, marketplaces (including Amazon, Walmart, Target), and direct-to-consumer channels • Manage and optimize the Carson Dellosa direct-to-consumer website and storefront, focusing on merchandising, promotions, and product listings to maximize traffic and conversion • Spearhead the end-to-end management of the Amazon Vendor Central account, overseeing daily operations, catalog setup, A+ content, brand store, and performance monitoring • Drive growth across all 3P marketplaces (Amazon, Walmart, Target, etc.) by implementing data-driven merchandising, promotional calendars (seasonal events, deals, coupons), and listing optimization • Ensure compliance and optimal account health by proactively monitoring key metrics, responding promptly to Amazon communications, and managing case resolution for listing errors and policy issues • Lead listing optimization efforts across all channels, ensuring all products feature effective titles, keywords, high-quality imagery, and compelling content • Generate and analyze comprehensive weekly/monthly performance reports to track P&L, identify growth trends, inform forecasting, and provide insights for PPC optimization and strategic decision-making • Act as a key cross-functional partner to Marketing and Product teams to align on seasonal strategies, brand messaging, and the creation/launch of new bundles and eCommerce-specific assortments

• Develop and lead multi-SKU ad creative across the customer journey • Craft and test messaging angles, formats, and frameworks that drive conversions • Use customer reviews, performance data, and market trends to prioritize concepts • Regularly script the following: ○ VSLs (Video Sales Letters) ○ UGC and VO-led ads ○ Short-form scripts and hooks ○ Static ad copy/concepts ○ Motion briefs (GIFs, animations) • Ensure each concept is emotionally resonant, platform-native, and conversion-optimized • Participate in review rounds with our in-house producer/editor team • Provide clear, constructive feedback to elevate quality and align with brand tone • Join weekly syncs with our internal creative and growth team • Collaborate on creator casting and brief development (we use Insense) • Recommend and help iterate on workflow improvements and testing strategy