• You will work closely with colleagues in Insights & Consulting and Sales & Strategic Growth on bids and cost estimates for accurate pricing of our solutions, and bring a project management discipline to delivering our work on-time, at high quality, within budget and ideally with a healthy margin. • Upon being awarded the work, you kick off the project with the internal systems and project team. • You are critical to the Insights & Consulting roles as well as our Operations teams and Centers of Excellence in communicating timelines and making sure they are ready to support an on-time, on budget delivery of milestone or final deliverables. • You will serve as a thinking partner to solve any problems encountered along the way. • You serve as: The one who keeps the trains on schedule, Minder of the Scope, Time, Cost & Quality, Owner of project status updates to clients, Coordinator of resources for the project whether internal or external.

• Own project lifecycle: scope, schedule, budget, quality, risk, and change control. • Coordinate GCs/trades, vendors, and internal teams (design, facilities, network/IT). • Develop and maintain project plans, Gantt schedules, and status reports. • Manage procurement, RFPs, contracts, and change orders. • Ensure safety, code, and compliance (permits, inspections); track KPIs. • Oversee construction, MEP/critical installs, testing, commissioning, and handover with as-builts/O&M.

• Providing support to the North American SSP and Construction team including; • Leading the project management and organization of retail shop fit outs including quality, relevance and timeliness of new shop construction, refits and refreshes, closures and store maintenance of existing shop locations. • Effectively managing Capex, working on estimates, verifying project actuals and updating capex forecast. • Ensuring project schedules are well planned and executed, collaborating with the Retailers, SSP, Real Estate leasing and finance. • Staying informed of industry best practices of global retail construction process and project support. Bringing alignment to working practices. • Maintaining and developing project status/capex reports. • Assisting the retail team to accurately interpret construction information impacting the business. • Providing hands-on assistance and installation where necessary during new shop openings, refits and refreshes, and closures. • Continually improving support to retail business by assessing needs and providing forward-looking insight. • Streamlining reporting processes to meet needs of both external and internal users. • Providing project-specific assistance to the Retailers, all retail store teams, Shop and Space Planning Team, Property/Leasing, and Finance. • Maintaining up-to-date knowledge in products, design methods and merchandising for sales, providing practical support and having awareness of the details to deliver the best customer service and drive sales. • Partnering with SSP designers to deliver awe inspiring projects. • Delivering the best customer service experience. • May perform other duties as required.

• Scope, plan, and lead complex cross-functional projects, establishing clear goals, ownership, and workflows across Product, Engineering, Payment Operations, and Compliance • Improve internal documentation systems by defining information architecture and centralizing requirements, resources, and shared knowledge for easier team self-service • Lead cross-functional decision-making by identifying the right SMEs, facilitating problem-solving discussions, and ensuring clear roles, next steps, and accountability • Own and enhance the intake and completion process for fintech and bank diligence requests, establishing repeatable mechanisms that reduce cycle time and improve accuracy • Build and operationalize systems that increase visibility into deliverables, risks, and dependencies, ensuring that critical tasks don't fall through the cracks • Strengthen communication between Payment Operations and Compliance by creating simple, repeatable mechanisms for sharing updates and increasing visibility across teams