Lush

• Maintain payroll information by collecting, calculating and entering data into payroll system (ADP WFN) as well as retrieving data when necessary; • Process new hires and onboarding of new employees and termination; review accuracy and completeness of the information received and investigate/follow up on any anomalies and discrepancies; • Assist in ensuring accurate tracking of vacation and sick balances; • Respond to inquiries and requests in payroll ticketing system; • Assist with monthly, quarterly and year end calculations and reports; • Resolve payroll discrepancies by collecting and analyzing information and interacting with various departments, managers and employees; • Maintain payroll operations by following policies and procedures and reporting needed changes; • Maintain employee confidence and protect payroll operations by keeping information confidential; • Communicate with leaders, employees, colleagues and service providers in a professional manner; • Process ad hoc requests as assigned and support senior team members in tasks as assigned; • Respond and fulfil requests for employment verifications, IRS requests, WCB and wage garnishment requests; • Maintain detailed records and documentation of payroll functions for audit purpose, in accordance with statutory requirements; • Maintains a wide variety of payroll information, files and records in written and electronic formats for the purpose of providing an up-to-date reference and audit trail for compliance; • Research discrepancies of payroll information and/or documentation (e.g. timesheets, leave forms, etc.) for the purpose of ensuring accuracy and adherence to procedures prior to processing.

• Conduct legal research to identify legal and regulatory issues and prepare legal analysis; • Monitor federal, state regulations, and court decisions with an eye on potential impact to existing policies and practices; • Work under attorney’s supervision to prepare agreements and contracts; • Assist with proofreading, reviewing, and organizing contracts and other legal documents; • Create and update legal template documents and legal trackers; • Support compliance initiatives by providing feedback on any potential legal risks; • Collaborate across teams to address legal questions related to projects and operations.

Role Description Lush Poland is looking for an enthusiastic and detail-oriented individual to support the development and execution of our digital e-commerce services. This role requires strong analytical thinking and solid reporting skills. Guided by the European Digital Team Manager, you will implement the local merchandising strategy, respond to market trends and customer needs, and adapt quickly to evolving business priorities. You will contribute to enhancing our global digital platform by improving product discoverability, optimising conversion rates, and driving online sales. The Digital Coordinator will report to the EU Digital Team Manager and Digital Team Leads, with a primary focus on delivering the country strategy within our website and app vision and ensuring high-quality localisation. Over time, you will gain experience working within international teams and contribute to the global success of Lush Digital. Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change. Key Responsibilities - On-site search & product discoverability - Optimise the global platform (both web and app) for internal search, to facilitate product discoverability - Monitor onsite search behaviour/external trends to inform onsite search optimisation - Localise onsite tags and collections to improve product discoverability - Implement SEO on-page improvements in collaboration with the search lead - Merchandising and product experience - Implement, optimise and maintain product merchandising across the global platform (web and app) through collections, tags and product relationships - Implement content stories on product pages and measure their impact - Consider local customer experiences and how they ought to be reflected on the global digital estate - Launch planning and execution - Roll out and maintain the single app/homepage strategy across the global platform - Collaborate with the European Digital and Merchandising teams to develop trade plans for product launches (including merchandising, onsite search optimisation, collections/tags and homepage strategy) - Coordinate the launch of seasonal and collaboration products in partnership with local Brand, PR and Digital Fulfilment teams - Manage the rollout and maintenance of product and feature launches across the global platform - Content operations and localisation - Coordinate website messaging and localisation with local teams (including banners, collections, onsite search and campaign content) - Provide translation support for newsletters and digital marketing activities (including push notifications and in-app content components) - Manage app and web content in Contentful to ensure accuracy - Performance, reporting and forecasting - Monitor local sales trends and provide recommendations to drive digital performance - Ensure regular reporting is up to date, with clear and actionable analysis - Report on the performance of the global digital estate to relevant stakeholders - Create product and financial forecasts for the local market - Cross-functional collaboration and operations - Collaborate with local Retail and Brand Communication teams to align digital and retail strategies - Work with Digital Fulfilment to manage sampling, inserts and promotional stock - Support the implementation of payment and delivery methods, including cost review Qualifications - At least 1 to 3 years of experience in digital project management and e-commerce - Polish native or very experienced with Poland as a market and local trends - Degree in Digital Marketing or related studies or internships - Excellent Polish and English language skills - Team Player - A flexible and well-organised working structure - This is the perfect opportunity if you are not afraid of terms and programs like SEO, CRM, PPC, Power BI, Google Analytics, TypeSense, Contentful, Braze, Localise, and other digital tools Benefits - We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well. - We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Lush is looking for a Repair and Maintenance Manager to support the North America Retail Real Estate team with all aspects of repairs and maintenance across our retail portfolio. This role will oversee an existing and expanding North America real estate portfolio of shops, ensuring our locations run efficiently and effectively, allowing them to deliver a 5-star customer experience and enabling stores to contribute to the overall Lush business strategy. Working within the North America Property team , the Retail and Maintenance Manager will lead the function responsible for: - Reactive repairs - Planned maintenance - Escalations - Small project work - Budgeting and forecasting - Contractor performance - Maintenance call analysis and strategy In this role, you will lead a team of two Repair and Maintenance Coordinators and collaborate with teams across the business, including: - Property team - Health and Safety team - Buying, Shop Space and Planning team - Retail Operations - Earthcare - Finance team Together, you will help strengthen building systems that support reliable shop operations that align with Lush’s sustainability commitments. Reporting to the Head of Property, the Retail and Maintenance Manager undertakes the following RESPONSIBILITIES : - Managing the North America Retail maintenance function across all shops, including oversight on direction, strategy, supporting workload, feedback, reviews, development, and creating and managing budgets. - Effectively managing and developing the Repairs and Maintenance team (2) to ensure they meet the needs of the business and are effective in their work. - Project managing maintenance project works in shops across North America. - Managing tenders; FM providers to larger works in shops. - Overseeing external management systems, ensuring reactive calls are logged and planned maintenance is booked and organized within service level agreements across shops. - Targeting large monetary savings in yearly contracts and reactive vs planned costs. - Work closely with Finance on forecasting and budgeting for North America Retail shops. - Managing appraisal submission for maintenance CapEx works required/improvements. - Supporting the Sustainability team in using our 3rd party remote Energy Management System with monitoring and diagnostics, where applicable. - Main point of escalation for any issues with vendors and contractors. - Quarterly contractor reviews to assess quality of work, share feedback and review performance. - Contractor management; ensuring insurances, policies and standards align with company requirements and ethical standards. - Reviewing Risk and Method Statements and supporting permits to work for contractors where required. - Collaborating with other teams to source sundries/store design items as needed and in accordance with Lush’s ethical purchasing standards. - Supporting larger shops and flagship locations with additional maintenance requirements and support to local teams handling day-to-day maintenance. - Visiting shops and buildings across North America to carry out maintenance checks and provide support. - Continuously supporting and guiding shops, buildings and support teams, promoting a culture of accountability and continuous improvement. - Supporting core Lush sustainability goals through collaboration with the Earthcare team, including working to reduce energy and water waste, improve efficiency, decarbonize operations and support regenerative and circular materials systems. Qualifications - 5-7 years of related experience and/or proven background in repair and maintenance management in-house for a North American retailer. - Excellent communication skills with proven leadership and coaching abilities. - Written and verbal communication skills to share information across different areas of the business. - Proven team leadership experience with specific examples of team development. - Outstanding organizational skills to manage deadlines and regular review dates. - Proven success with negotiation skills for both internal and external negotiations. - Confident decision-making based on experience and knowledge of the business. - Proven relationship-building experience with shopping centers, landlords and property managers across North America. - Experience setting KPIs and service level agreements for contractors to uphold required service standards. - Successful background in budget forecasting, tracking, and management to forecast, track and manage budgets. - Self-starter and collaborative team player, able to provide off-hours emergency support as needed. - Proactive approach to the needs of employees and legal requirements. - Strong problem-solving skills using past retail and/or commercial experience, team knowledge and external advisors when required. - Based in the US or Canada with the ability to travel across North America regularly. - Strong financial acumen, high-level of spreadsheet competency (Google and/or Excel) competency and CapEx planning experience. Requirements - Facilities or property management qualification (IWFM, BOMA or equivalent preferred). - LEED Green Associate accreditation is an advantage. Benefits - Job Type: Permanent, Full Time - Location: North America - Remote - Travel Requirement: Remote role, with occasional travel required (up to 25%) across North America, based on business needs. Valid passport required. - Pay Range: $90,000 - $107,000 USD / $95,000 - $116,000 CAD Company Description Lush North America supports 252 retail stores in Canada and the USA, a business based in Canada, and manufacturing centers in Vancouver and Toronto. Lush is known worldwide for our unique bath and beauty products. We pride ourselves on amazing skin and hair care, personalized customer service, environmental activism and a vibrant store atmosphere. We believe it's our responsibility to advocate for the environment, animals and people in need. We're passionate about giving back to organizations locally and around the world.

• Managing the North America Retail maintenance function across all shops, including oversight on direction, strategy, supporting workload, feedback, reviews, development, and creating and managing budgets. • Effectively managing and developing the Repairs and Maintenance team (2) to ensure they meet the needs of the business and are effective in their work. • Project managing maintenance project works in shops across North America. • Managing Tenders; FM providers to larger works in shops. • Overseeing external management systems, ensuring reactive calls are logged and planned maintenance is booked and organized within service level agreements across shops. • Targeting large monetary savings in yearly contracts and reactive vs planned costs. • Work closely with Finance on forecasting and budgeting for North America Retail shops. • Managing appraisal submission for maintenance CapEx works required / improvements. • Supporting the Sustainability team in using our 3rd party remote Energy Management System with monitoring and diagnostics, where applicable. • Main point of escalation for any issues with vendors and contractors. • Quarterly contractor reviews to assess quality of work, share feedback and review performance. • Contractor management; ensuring insurances, policies and standards align with company requirements and ethical standards. • Reviewing Risk and Method Statements and supporting permits to work for contractors where required. • Collaborating with other teams to source sundries / store design items as needed and in accordance with Lush’s ethical purchasing standards. • Supporting larger shops and flagship locations with additional maintenance requirements and support to local teams handling day-to-day maintenance. • Visiting shops and buildings across North America to carry out maintenance checks and provide support. • Continuously supporting and guiding shops, buildings and and support teams, promoting a culture of accountability and continuous improvement. • Supporting core Lush sustainability goals through collaboration with the Earthcare team, including working to reduce energy and water waste, improve efficiency, decarbonize operations and support regenerative and circular materials systems.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is an exciting opportunity to join the Ethical Buying Team as a Retail Construction - Materials Buyer, sourcing top quality materials that align with our ethics, delivering the creative vision set by our Design teams while carefully controlling costs. You will work collaboratively with your UK counterpart and the Shop Space and Planning team (Store Design and Construction). Reporting to the Ethical Buying Manager, your core responsibilities will include: - Full assessment of existing suppliers, construction materials, and sundries. - Working with Design, R&D, UK SSP (Shop & Space Planner) buyer, and external suppliers to develop localized design solutions and innovative new options for consideration. - Creating timelines for new launches with suppliers, Shop Design & Construction teams, ensuring timely delivery and clear communication of changes. - Developing and sourcing new items that meet Lush’s quality standards and ethical values, advising stakeholders on the best options. - Researching and analyzing new materials to reduce or eliminate waste and pollution during design, construction, operation, and end of life. - Advising internal teams (North America and global partner markets) on appropriate local solutions related to environmental impact and industry cost. - Finding local suppliers for approved specification materials or suitable alternatives that match environmental and financial requirements. - Ensuring new suppliers comply with all applicable Lush’s Ethical policies. - Negotiating prices and lead times for all materials under the Buyer’s remit, compiling pricing and procurement processes, and setting up items on the internal system as required. - Developing and supporting a local internal testing and sign-off process for new materials to ensure all options are fit for purpose. - Maintaining clear communication with other global Buyers within Lush. - Working closely with the Design team and construction project managers on material specifications, prices, and supplier information. - Visiting suppliers, compiling trip reports, and attending trade shows to make new contacts, build upon materials archive, and bring inspiration to the teams. - Building and maintaining a supplier database, identifying new potential suppliers and understanding their capacities and ethics. - Supporting the sourcing of other materials as required, such as retail & spa sundries. Qualifications - 3-5 years of experience in the North American Retail Fit Out and Construction industry with US experience preferred. - Demonstrable negotiation skills that showcase ability to reduce costs. - Organized, solution-focused, and collaborative team player. - Excellent communication skills and a strong attention to detail. - Analytical thinker with strong determination, curiosity, and great problem-solving skills. - Proven ability to react quickly and build strong relationships with suppliers and internal teams. - Comfortable presenting findings to the team and the wider business, providing context and rationale for your recommendations. - Ability to work well as part of a team while being confident to work independently. - Strong ability to research your portfolio of materials in a dynamic and proactive way, identifying innovative new options and taking ownership of delivering projects in a timely and successful manner. - True passion for ethical Buying coupled with a real understanding of our company ethics. - Occasional travel to NA stores & offices is required. - Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. Requirements - Job Type: Full-time Permanent role. - Job Location: Open to candidates located within United States only. - Travel Requirement: Remote role, with occasional travel required (3-4 trips per year) around North America, potentially globally based on business needs. Valid passport required. Benefits - Base Salary Range: $72,000 - $88,000 USD.

• Providing support to the North American SSP and Construction team including; • Leading the project management and organization of retail shop fit outs including quality, relevance and timeliness of new shop construction, refits and refreshes, closures and store maintenance of existing shop locations. • Effectively managing Capex, working on estimates, verifying project actuals and updating capex forecast. • Ensuring project schedules are well planned and executed, collaborating with the Retailers, SSP, Real Estate leasing and finance. • Staying informed of industry best practices of global retail construction process and project support. Bringing alignment to working practices. • Maintaining and developing project status/capex reports. • Assisting the retail team to accurately interpret construction information impacting the business. • Providing hands-on assistance and installation where necessary during new shop openings, refits and refreshes, and closures. • Continually improving support to retail business by assessing needs and providing forward-looking insight. • Streamlining reporting processes to meet needs of both external and internal users. • Providing project-specific assistance to the Retailers, all retail store teams, Shop and Space Planning Team, Property/Leasing, and Finance. • Maintaining up-to-date knowledge in products, design methods and merchandising for sales, providing practical support and having awareness of the details to deliver the best customer service and drive sales. • Partnering with SSP designers to deliver awe inspiring projects. • Delivering the best customer service experience. • May perform other duties as required.