• You'll be the ServiceNow expert at Levata — building and maintaining the certified integrations that connect our field service and asset management platforms to enterprise customer ServiceNow environments. • You'll walk into a live, Store-certified app already handling enterprise traffic and a second certification in flight. • There's real work to do from day one, clear ownership, and direct visibility with leadership. • Design how data flows in real time between ServiceNow and our platforms — work orders, job status updates, asset data, and more • Lead the ServiceNow Store certification process for our FSM Dispatch app — TrueView is already certified, FSM is next • Architect how Levata's hardware asset data (scanners, printers, tablets across 1,700+ customer locations) syncs into customer ServiceNow environments • Be the internal expert on ServiceNow best practices, upgrades, and integration patterns.

Telecommunting: Remote Travel Requirement: 10-25% Clearance Level Must Be Able to Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Transform technology into opportunity as a Principal ServiceNow Developer at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career. MEANINGFUL WORK AND PERSONAL IMPACT As a Principal ServiceNow Developer, the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role via the following: - Lead the architectural design of complex ServiceNow solutions, ensuring scalability and performance - Design, develop, and maintain custom ServiceNow Service Portals, ensuring intuitive user interfaces and optimal user experience - Create and enhance custom widgets using AngularJS, JavaScript, HTML, and CSS to extend portal functionality and meet specific business requirements - Implement and configure portal pages, themes, and branding - Configure and design custom ServiceNow Workspaces to streamline workflows and improve efficiency - Customize workspace layouts, components, and data visualizations - Develop and implement solutions for digesting and processing incoming XML data feeds, transforming them into ServiceNow records - Design and develop robust mechanisms for generating outgoing XML data, ensuring data integrity and adherence to external system requirements - Utilize ServiceNow integration capabilities (e.g., REST/SOAP APIs, Scripted REST APIs, Integrations Hub) to facilitate XML-based data exchange - Serve as the technical advisor, overseeing all technical aspects of implementations, resolving technical issues, and defining best practices for configuration, scripting, and workflow automation - Collaborate with business and IT stakeholders to define requirements, develop migration roadmaps, and facilitate workshops - Maintain and manage the CMDB, guide the architecture for ITOM tools, and ensure adherence to ITIL, compliance, and security standards - Develop and maintain technical documentation, including process flows, design documents, and high-level architecture diagrams - Provide technical guidance to team members, lead code reviews, and troubleshoot production issues to ensure platform stability - Support business growth and proposal teams by writing proposal sections, providing guidance, and contributing to the creation of cost and effort estimates - Grow junior talent through mentoring, partnership, and technical reviews - Author, review, and lead the creation of white papers and contract artifacts - Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products - Maintain current ServiceNow and industry certifications, while obtaining additional certifications and accreditations - Lead, author, and contribute to IT-related technical processes reviews, postmortems, and continual process improvement - Create estimations on effort required to produce ServiceNow functionality WHAT YOU’LL NEED TO SUCCEED Bring your engineering expertise along with a drive for innovation to GDIT. The Principal ServiceNow Developer must have: ● Education: Technical Training, Certification(s) or Degree ● Experience: 5+ years of related experience ● Required Skills: - Extensive experience with ServiceNow architecture, development, and best practices, including strong knowledge of the platform's core modules - Proven expertise in ServiceNow Service Portal development and custom widget creation - Proven experience with the configuration and optimization of ServiceNow Workspaces - Strong proficiency in JavaScript, AngularJS, HTML, and CSS - Proven experience with XML data digestion and generation, and integration with external systems - Strong proficiency with integration technologies like REST APIs, SOAP, and web services - In-depth understanding of ITSM processes and ITIL frameworks - Keen understanding of modern web technologies and cloud computing architectural principles for cloud-based platforms - Excellent understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment - Ability to identify, understand, document, and create functionality aligning with customer value streams - Ability to produce level of estimates and basic deployment plans for ServiceNow functionality - Strong organizational and time management skills while working in a rapid software development environment - Ability to identify and learn new technologies quickly - Excellent communication skills for collaborating with both technical and non-technical stakeholders - Strong analytical, problem-solving, and debugging skills ● Required Certification: - Active ServiceNow Certified Systems Administrator or ability to obtain within 30 days of start - Active ServiceNow Certified Application Developer or ability to obtain within 30 days of start ● Clearance Level: Must possess and maintain an active Secret Clearance ● US Citizenship Required ● Location: Remote GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Flexibility: Full-flex work week to own your priorities at work and at home ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation. Salary Information The likely salary range for this position is $147,292 - $199,278. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Benefits Information Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. About Our Work We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

• Facilitate Agile Ceremonies: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure teams are aligned and progressing towards their goals. • Coach and Mentor: Guide teams on Agile principles and practices, fostering a collaborative and productive environment. • Remove Impediments: Identify and address any blockers or obstacles that may hinder the team’s progress. • Stakeholder Communication: Maintain clear and transparent communication with stakeholders, providing updates on project status, risks, and dependencies through data from ServiceNow. • Continuous Improvement: Encourage a culture of continuous improvement, helping teams reflect on processes and implement changes to enhance efficiency and quality. • Ensure Compliance: Ensure that the team adheres to Scrum best practices and organizational standards. Ensures that the team has a clear understanding of Definition of Done and how to meet it. Collects and shares team metrics with the team, determines when new metrics are needed, and develops improvements in metrics.

• Act as the primary technical expert in pre-sales meetings, demonstrating ServiceNow FSM capabilities and how they align with client requirements. • Collaborate with sales teams to identify client needs and develop customized FSM solutions that address specific business challenges. • Design comprehensive FSM solutions on the ServiceNow platform, including workflows, integrations, and customizations. • Develop detailed proposals, including solution designs, implementation plans, and value propositions, to support sales efforts and win new business. • Prepare and deliver engaging presentations and product demonstrations to showcase ServiceNow FSM solutions to potential clients. • Conduct in-depth needs assessments and workshops with prospective clients to gather requirements and understand their field service processes. • Stay up-to-date with the latest ServiceNow FSM features, industry trends, and best practices. • Work closely with sales teams, consultants, and project managers to ensure alignment between pre-sales activities and project execution. • Create and maintain documentation related to solution designs, proposals, and client engagements.