Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Sales Manager is responsible for leading an inside and outside team of Account Managers within segment, meeting and exceeding sales and profit goals through the ownership of that team. This role is ultimately accountable for individual and team productivity and serves as a leader within the Sales organization. A core expectation of this role is to drive interdepartmental collaboration. This role will develop business relationships with customers and enhance customer loyalty by proving a superior customer experience. The Sales Manager will coach and develop a team of Account Managers, typically between 20-32 direct reports, and will manage a book of business worth a minimum of $35 million. What you will do * Develop sales strategies in tandem with Sales Directors based on sales and market trends. * Develop and assign sales plans and territories for account manager team. * Coach and advise team on strategies to improve sales performance, achieve goals and meet expectations. * Manage resources for customers including technology specialists and vendor partners. * Identify and participate in customer facing meetings and activities. * Hire, train, coach and retain diverse sales team. * Create and implement operating plans to achieve sales initiatives and segment goals. * Manage strategic relationships with customers, peers and vendor partners. * Collaborate with field sales team to build synergy within both inside and outside sales efforts. * Travel to customer sites and customer facing activities as required. * Engage resources on target accounts. * Develop and manage monthly/quarterly sales projections, and order pipeline. * Identify and assign resources, including annual Account Manager hiring forecasts and field Account Executives. * Develop account strategies in tandem with Account Managers that promote profitable growth within segment. * Operationalize and implement annual strategies and initiatives within assigned territory. * Collaborate with Account Executives to build account development plans and strategies. * Identifies new business opportunities and develops strategies to optimize new potential business. * Assist sales team in building development and penetration strategies for their accounts. * Monitor and measure performance of sales team. * Attend to required order management tasks and escalated post sales activities. * Manage and coach sales team towards goal attainment and customer satisfaction. * Create team-oriented sales environment that rewards success and supports continuous improvement. * Participate and potentially lead projects and/or task forces. * Effectively communicate up, down and through the organization as required. * Coach sales team to manage their individual business portfolios effectively and profitably. * Ensures CDW policies and procedures and code of conduct are adhered and creates an environment that models the CDW Way. * Hire/train/coach/retain sales team. * Coordinate ongoing product and sales skill training for team. * Actively pursue continuous personal growth and improvement. * Successfully on-board new Account Managers. * Manage team to ensure a superior experience for each customer. * Actively engage and participate in customer facing activities/meetings. * Proactively build solid business relationships with strategic customers and partners. What we expect of you: * Associate's degree * Applicants in Sales Role: Senior Account Manager, Executive Account Manager, Sales Team Leader or Account Executive (Field) Successful selling track record * Applicant in Non-Sales Role: Minimum 3 years of management experience with direct reports and 2 years with a successful track record in sales OR 3 years of executing on goals and knowledge of CDW sales, products and processes * Internal Applicants must currently be on the LEAP bench * Proven leadership skills * Ability to hire, motivate, coach and retain a diverse sales team * Strong consultative, solution based selling experience * Effective negotiation and closing skills * Strong conflict resolution and problem-solving skills * Ability to work in high stress and visibility environment * Must have strong interpersonal skills * Ability to communicate effectively and concisely using a variety of styles and techniques appropriate to the audience * Adaptable, ability to lead through change * Ability to utilize strategic thinking to fulfill long-term company goals * Excellent time management skills in order to manage multiple projects and initiatives simultaneously * Exceptional attention to detail and follow up skills * Ability to share in-depth knowledge of CDW capabilities with customers * Strong internal and external customer acumen, working with each customer at the highest levels of ethics and integrity * Must be able to travel up to 75% to customer meetings, events and/or other CDW locations * Must have reliable transportation * 2 years of Industry experience or 2 years Distribution Channel experience Pay range: $ 80,000- $ 120,000, depending on experience and skill set Annual bonus target of $85,000 subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials * We make technology work so people can do great things. * CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).

About ThousandEyes (part of Cisco) The name ThousandEyes was born from two big ideas: the power to see what's not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a 'Google maps of the Internet', providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world's largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee efficiency. In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco's Network Services Business Group, and is a foundational component of Cisco's growing Observability business. About the Role The Order Management team is responsible for the applications and systems that efficiently orchestrate and runs ThousandEyes customers' orders through the lifecycle stages across ThousandEyes' business models. We are seeking an Order Management Analyst who will be part of the Sales Operations team to help deliver transformation and digitization initiatives. • Order Processing: Ensuring submitted orders are fully processed and recognized for booking by validating information provided by the customer, ThousandEyes and Cisco sales that's required by the business • License Provisioning: Establishing and handling customer licenses post sale for the entirety of the contract, while working with Sales and Customer Success to apply changes or extensions as needed • Sales Support: Handling inquiries from internal teams regarding operation policies and procedures via email, phone, chats and in-person • Communicate effectively and clearly with the sales organization: sales people, sales operations and commissions • Ensure customer happiness and provide professional follow-ups to address any inquiries that require additional information • Other miscellaneous tasks that may be required of the role (running reports, supervising order flow, etc.) Who You Are • Problem-Solver: You can identify problems and know when to think systematically & when to think creatively to find an easy solution. You like to work independently but also enjoy collaborating with the team. • Detail Oriented: You look at the big picture and its details. You recognize patterns that connect the little things and can make a conscious effort to understand causes instead of just the effects. • Self-Starter: You acknowledge and seize new opportunities everywhere and in everything you do. You always take the initiative and are motivated by growth. • Multitasker: You are ambitious, focused, someone who masters the art of prioritization with a positive demeanor. You are an enthusiast by nature & someone who is always open to working on whatever comes your way. Requirements • Minimum 1 year of experience with Order Management for SaaS, software and services • Knowledge of Commerce process and offer monetization models • Minimum 1 year of experience in business and/or systems analysis • Excellent verbal, written, and presentation skills • Demonstrate strong interpersonal and organizational skills • Results oriented, hardworking, self-motivated, and requiring little supervision • Collaborative and open style with a constructive and positive demeanor • Strong proficiency in written and verbal English Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

• You develop and lead a team of customer advisors and sales specialists in a home-office (remote) setup • You are responsible for team results, monitoring performance and deriving/implementing corrective actions when targets are not met • Virtual presence with the remote team, maintaining daily contact with team members • Regularly conduct virtual team meetings, coaching sessions and one-on-one employee meetings • Develop ideas and proposals for the continuous optimization of work processes

Deine Aufgaben Als Digital Sales Manager (m/w/d) bist du für den digitalen Vertrieb unserer Wärmepumpen zuständig – von der ersten Beratung bis zum erfolgreichen Vertragsabschluss. - Verantwortung für den digitalen Verkaufsprozess: Du verantwortest den gesamten Verkaufsprozess vom ersten Termin bis zum Abschluss und begeisterst unsere Kund:innen von den Produkten und Services von Vamo. - Abschlussorientierte Kommunikation: In digitalen Verkaufsgesprächen überzeugst du mit deinem Können, begeisterst vorqualifizierte Kund:innen und verwandelst Angebote in erfolgreiche Aufträge – ganz ohne Kaltakquise. - Aufbau von Kundenbeziehungen: Mit deiner empathischen und überzeugenden Art begeisterst du Kund:innen langfristig. So schaffst Du eine hohe Weiterempfehlungsquote und kannst noch mehr Menschen für Vamo gewinnen. - Nutzung moderner Tools: Du nutzt an deinem digitalen Arbeitsplatz moderne CRM-Systeme, um deinen Vertriebsprozess effizient zu gestalten. Damit ermöglichen wir dir direkt im ersten Termin einen Abschluss zu generieren! Dein Profil - Das Wichtigste für uns? Deine Motivation und Deine Can-Do-Mentalität: Als echter Teamplayer bringst du dich aktiv ein und trägst so gemeinsam zum Erfolg unseres Teams bei. Du denkst in Lösungen statt in Problemen und bist bereit, Verantwortung zu übernehmen. - Erfahrung: Du hast bereits erste Erfahrungen (mind. 3 Jahre) im digitalen B2C Vertrieb gesammelt, idealerweise im Verkauf von Wärmepumpen oder technisch komplexen Produkten. - Technisches Knowhow: Du bist bereit, dein technisches Verständnis für Wärmepumpen stetig auszubauen, um unseren Kund:innen bei allen Fragen als professionelle Ansprechperson zur Seite zu stehen. - Closing Mindset: Mit deinem ausgeprägten Sales-Durst und deiner unbedingten Closing Mentalität bist du der Motor für deinen Erfolg und den von Vamo. Dein Ziel ist ein schneller Abschluss. - Motivation: Du bist proaktiv, ergebnisorientiert und brennst mit Begeisterung für deine Ziele und Abschlüsse. - Persönlichkeit: Du besitzt eine sympathische, kommunikationsstarke und aufgeschlossene Persönlichkeit, mit der du unsere Kunden:innen beigeisterst und überzeugst. Warum wir? Dein Drive. Unser Impact. Bei uns bist Du mittendrin in der Wärmewende und hilfst dabei, Kunden:innen zu begeistern und echten Impact zu schaffen. Arbeite Hand in Hand mit leidenschaftlichen Kolleg:innen aus Handwerk, Tech und Business. Wir setzen auf offene Kommunikation und flache Hierarchien, um unser Ziel zu erreichen: klimafreundliches Heizen für alle. Deine Leistung. Dein Verdienst. Bei uns zahlt sich Leistung aus! Freu Dich auf eine Vergütung, die Deinen Einsatz und Deinen Erfolg direkt honorieren. Dein Können. Unser Support. Unser Marketing- und Support-Team stellen Dir erstklassige Leads, die besten Tools und alle notwendigen Ressourcen zur Verfügung, damit Du Dich voll auf den Verkauf konzentrieren kannst. Dein Erfolg ist unser gemeinsames Ziel. Work-Life-Balance 2.0. Wir sind schnell, anspruchsvoll und direkt. Gleichzeitig bieten wir dir die Freiheit und Eigenverantwortung, die du brauchst, um Beruf und Leben bestmöglich zu kombinieren. Das zeigen wir mit 30 Tagen Urlaub, der Möglichkeit, im Home Office zu arbeiten und flexiblen Arbeitszeiten. Unsere Flexibilität. Deine Wahl. Du entscheidest, wo Du arbeitest: 100% remote oder in unserem modernen Büro in Köln. Wir sorgen dafür, dass Du Dich überall wohlfühlst und immer Teil des Teams bist. Regelmäßige virtuelle Events und persönliche Treffen in Köln stärken unseren Teamgeist und unseren Zusammenhalt. Mehr Benefits. Mehr für dich. Wir denken Benefits ganzheitlich: Mit dem JobRad-Leasing bleibst du mobil und nachhaltig unterwegs. Zusätzlich erhältst du über die Guudcard monatlich 50 € steuerfreien Sachbezug, den du flexibel einsetzen kannst - z.B. für Urban Sports Club, Deutschlandticket oder andere nachhaltige Produkte und Services. Abgerundet wird unser Angebot durch eine betriebliche Altersvorsorge (bAV) mit Arbeitgeberzuschuss, damit du auch langfristig bestens abgesichert bist.