Manage commercial insurance accounts by analyzing coverage and making recommendations, developing client relationships, and preparing proposals to meet service needs and production goals while ensuring data accuracy in the agency management system.

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview: The Facilities Coordinator supports Field Operations by facilitating the initiation, adjustment, or termination of utilities and planned maintenance services. This role is responsible for all communication and administration in support of the Facilities team. They monitor and respond to inquiries, work requests, and other initiatives involving facilities management. The Facilities Coordinator works closely with other teams and key stakeholders to accomplish functional objectives. Job Qualifications: - Minimum of 3 years of administrative experience, required - Associates degree, preferred - Proficiency in Microsoft Office Suite and Google Suite - Exceptional organizational skills are required - Knowledge of building site repair and preventative maintenance, preferred - Requires 20% travel Location Requirement: This position is eligible for remote work within any state Dutch Bros currently resides in (AL, AZ, CA, CO, FL, ID, KS, KY, MO, NM, NV, OK, OR, TN, TX, UT, WA, WY). Key Result Areas (KRAs): Respond to regular and urgent work requests: - Act as main point of contact to review, initiate, coordinate, and close out work order requests that are submitted via phone, email, or Ecotrak - Work with Operators, Regional Managers, and Managers to gather necessary information needed to resolve a work order request - Prioritize work orders and escalate as needed to the appropriate authorized service provider - Maintain open communication with service providers and vendors - Escalate urgent or emergency work order requests that may cause interruption to the operation of any given location per DB standard - Initiate, track, and ensure completion of warranty related service requests with general contractors, equipment manufactures, and/or appropriate authorized vendors - Review and approve proposals that fall within approval authority via email - Pull and analyze work order reports to determine areas of improvement - Exemplify proficient knowledge of the DB Facilities work order management platform Coordinate utilities and planned services for Company Owned locations’ assigned sites: - Maintain and initiate facilities maintenance requests and preventative maintenance procedures and programs - Coordinate with the Construction team, developers, and general contractors to collect utility information for assigned DB locations - Maintain interdepartmental communication to resolve any issues that would prevent the start of utility services - Initiate utility services with the utility provider by providing the appropriate start dates, billing information, and location information to ensure timely utility activation - Coordinate deposit requirements as needed and notify Finance of terms - Follow DB guidelines on tracking and recording utility information in Lucernex - Notify correct contacts with Finance and the third party utility management partner of necessary utility information including vendor information, account numbers, start dates, deposit/billing information, etc. - Coordinate payment information and applications with the various utility agencies and notify finance/accounting of the account information - Track new shop opening dates to ensure timely setup completion of utility services and preventative maintenance programs - Coordinate the execution of all regular and ongoing services including linens, solid waste, landscape, pressure washing, and grease trap cleanings - Research, record, and track shop information (grease trap location and type, trash enclosure size) within department spreadsheet and Lucernex - Provide regular reports to service providers to notify them of start dates and pertinent information required for ongoing service and maintenance - Collaborate with Field Services to ensure that all questions regarding services are answered and resolved to ensure department standards are met and new locations are opening on schedule Perform All Administrative Duties and Record-Keeping Per DB Standard: - Collect, compile, and evaluate data regarding the performance of all aspects of a site, facility, and equipment maintenance - Track, manage, and upload documents into Lucernex for each project - Effectively utilize and navigate reports run through Lucernex - Create Facilities in Lucernex for all new DB locations (company owned and Legacy) - Support assigned Regional Facilities Manager as needed - Track, maintain, and coordinate with necessary parties on assigned emergency capital projects - Review and approve invoices that fall within approval limit/authority via email and Ecotrak - Facilitate payment of invoices with Finance that are received via email - Organize and execute work tasks based on priority - Assist supervisor and other departments with research, problem solving, and projects, as needed - Assist with New Operator Orientation Skills: - Analytical Thinking - Administrative Process - Problem Solving - Deadline Management - Time Management - Interpersonal Relationships - Communication - Workplace Organization - Prioritization - Multitasking Physical Requirements: - In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions - Must be able to collaborate in-person with occasional impromptu in-person meetings - Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels - Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds - Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed. - Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively. - Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed. - Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software. - Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools. Compensation: DOE If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

Primary Job Posting Location: Lachine, Quebec Canada Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary To process customs clearance (release) AND/OR confirm declarations for repetitive and non-complex shipments guided by the CCBS system and personal skills. Client (Internal/External): Import operations, Support Services, Consulting, Inbound services, Sales, etc, and all customs clients and partners. Specific output or services: Customs release AND/OR confirm declarations for repetitive and non-complex shipments using client' profile in CCBS system (creates or modifies line code/classification) Handle delivery service AND/OR import permits requests if required AND/OR gather and send proper documentation to the government Job Type: Full Time/Permanent Workdays: Monday to Friday (must be able to work ALL 5 days of the week) Shift Hours: 8:00 AM until 5:00 PM (must be able to work a minimum of 40 hrs. per week) Shift Duration: 8 hours a day (requires flexibility with Start and Finish time) Work Location: Remote (based in/near 1221 32nd Avenue, Lachine, QC H8T 3H2, Canada) Compensation: 18,47 per hour Responsibilities - Data entry (open customers' files, validate information, credit and invoicing) - Collect supplementary information or documentation from customers, drivers, custom and other offices, etc, when required - Identify customer profiles discrepancies - Answer standard questions and requests from customers, drivers, customs and other offices - Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents Qualifications - Entry-level position – minimum 6 months of experience - High school degree. - Bilingualism required: French and English (written and spoken). Strong verbal and written communication skills in French are essential. The role involves regular interactions with clients outside of Quebec (70%). - Required - Basic knowledge in Customs operations, laws and regulations, and other government departments - Basic understanding of HS system - Basic computer skills Additional Information: - Applications must include an updated resume. UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

About Homeward Homeward takes the “what ifs” out of homebuying by creating financial products that give buyers and sellers certainty and convenience. We’re a fast-paced, remote-first real estate startup that partners with real estate agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move, regardless of the market. Founder and CEO Tim Heyl, owner of one of the fastest-growing agent teams in the country, started Homeward in 2018 to fix the antiquated and broken real estate process. Today, we offer bundled cash offers, mortgage, and title services in 13 states, enabling buyers and sellers to move with certainty and convenience. We’re a fully remote company with a diverse team spread across several countries - Grounded in three core values: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them. About the opportunity The Closing Coordinator Team sits at the center of all the action while being responsible for delivering a world class experience to every Homeward customer and agent that includes an on-time closing. As part of the team, you’ll be responsible for driving each transaction through to completion as a critical member of Homeward’s front-facing team. The role will include collaboration with both internal and external service providers, such as title, mortgage and insurance providers, while managing transactions through each critical phase. This position will challenge your ability to establish and implement complex operational processes while working cross-functionally with other critical teams including operations, sales, product, engineering, and customer experience among others. Note: This role may require some weekend availability. In this role you will: - Acting as a fiduciary to Homeward customers from contract through closing - Serving as primary point of contact for Homeward’s relationships with settlement service providers - Reviewing and approving settlement statements - Managing insurance and other critical service orders - Tracking all critical dates, details, forms, and contracts in our CRM (Salesforce) - Collaborating with the CX team to ensure we have all necessary deliverables from our buyers to close accurately and on time every time - Communicating heavily with title & lenders to get the file closed - Making sure all pre-closing items have been ordered, received and approved (i.e. HOA docs, Surveys, Appraisals) - Reviewing title commitments - Following up with lenders and title on closing status - Requesting and tracking wires to closing - Receiving, approving & coordinating the signing of all closing documents What you’ll bring: - 2+ years Real Estate transaction management experience - Exceptional organizational skills - Attention to detail and ability to achieve thoroughness and accuracy - Ability to adapt and respond to changing priorities and processes as needed - Impeccable written and verbal communication skills - Strong time-management and project management skills - An ability to remain focused and execute under pressure of deadlines and multitasking - An intrinsic desire to serve customers and provide a delightful, seamless experience - The drive to be apart of innovation and a growing collaborative team - Bachelor's degree and/or real estate license preferred The perfect candidate for this role may be a licensed agent that has realized they prefer the back end or support side of real estate more so than the selling, cold calling, door knocking, etc. Or perhaps the perfect candidate has worked on the support side for another real estate team or company, and is looking for a growth opportunity. This could include those currently or recently working as a Transaction Coordinator/Manager, a Closing Coordinator/Manager, an Executive Assistant, Account Manager or a Listing Manager/Coordinator. Value-Driven Employee Experience THE GOLDEN RULE. It’s simple: Treat others the way we want to be treated. Whether we’re dealing with colleagues or customers, we don’t prioritize money or growth over people, and we practice empathy at every opportunity. CALM FOCUS. We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love. ONE TEAM, ONE DREAM. Big problems require big solutions. We look at our customers’ experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title.