T-Systems International GmbH At T-Systems, we offer business customers the right system solutions for their digital business. With our portfolio we ensure that digital transformation reduces complexity, saves costs and makes day-to-day work easier. We focus on the areas connectivity, digital, cloud & infrastructure as well as security - Let's power higher performance! Role Description As a Senior Solution Architect, you play a key role in shaping the digital transformation of our clients by designing and delivering scalable, innovative ServiceNow solutions. You take ownership of complex platform architectures and act as a strategic advisor across business and IT. - You lead the architecture design and evolution of ServiceNow platforms - You provide expert guidance on ITSM processes and optimize service management frameworks - You drive implementation projects and ensure successful delivery - You design and implement integration strategies using APIs, REST, and SOAP - You apply agile methodologies (e.g., Scrum) to ensure efficient project execution - You leverage JavaScript to customize and extend ServiceNow capabilities - You support presales activities through technical consulting and solution demonstrations - You guide clients and internal teams through digital transformation initiatives Requirements You bring the following skills and experience: - Strong expertise in ServiceNow solution architecture and development - Proven experience in ITSM consulting and process optimization - Hands-on experience implementing ServiceNow solutions - Deep knowledge of integration design (API, REST, SOAP) - Solid experience with agile methodologies (e.g., Scrum) - Advanced JavaScript skills for ServiceNow customization - Experience in presales and technical sales support Nice-to-have Skills - Experience with additional ServiceNow modules (e.g., ITOM, HRSD, CSM, GRC) - Knowledge of cloud platforms (AWS, Azure, GCP) - Familiarity with enterprise architecture frameworks (e.g., TOGAF) - Strong presentation and stakeholder communication skills - Relevant certifications (e.g., ITIL, TOGAF, ServiceNow) What We Offer - Attractive Compensation: Competitive salary and stable employment - Flexibility: Flexible working hours and remote work options - Development: Individual career paths, training, and challenging projects - Modern Environment: Work with cutting-edge technologies in an innovative setting - Team & Culture: Open, collaborative culture with strong team spirit - Health & Wellbeing: Programs supporting your health and wellbeing - Events: Regular team events and company celebrations Your application can be processed by external service providers in Germany. Applications for positions outside Deutsche Telekom AG can also be processed by recruiters in other European countries. This also applies to the processing of applications at subsidiaries of Deutsche Telekom AG. For our civil servant employees, therefore, the following note: You are not obliged to attach documents relevant to personnel files, in particular civil servant appraisals, with your application. However, you are free to provide these documents voluntarily. This position is also possible on a part-time basis. Severely disabled people will be given priority if they are equally qualified.