ServiceNow Administrator
Location
Colorado + 1 moreAll locations: Colorado | Missouri
Posted
78 days ago
Salary
$79K - $175K / year
Seniority
Senior
Job Description
ServiceNow Administrator
Husch Blackwell
• The ServiceNow Administrator is responsible for the administration, configuration, and operational support of the ServiceNow platform to ensure reliable, secure, and efficient service across the firm. • This role serves as a point of contact for platform support, troubleshooting incidents, resolving configuration issues, monitoring system health, and platform standards. • Working closely with firm clients, attorneys, practice group stakeholders, and the ServiceNow development team, the Administrator supports and maintains firm operational workflows by managing users, roles, groups, assignments, and configurations. • This position balances responsive technical support with incremental development work, helping ensure the ServiceNow platform remains stable, scalable, and responsive to evolving firm needs.
Job Requirements
- Minimum 3 years’ experience with the ServiceNow platform including workflow development, system maintenance, and performing upgrades.
- Proficiency in programming abilities with 3+ years of experience with one of many languages such as Java, .Net, C#, C++, SQL, Python, API’s, and SOAP/Rest Services.
- Experience with RPA, Microsoft Power Apps, Flow, and Azure preferred.
- The ability to work closely with the ServiceNow team and customers to determine acceptable solutions.
- Proven experience in eliciting requirements and testing.
- Excellent documentation skills.
- Fundamental analytical and conceptual thinking skills.
- Excellent planning, organizational, and time management skills.
- Strong written and verbal communication skills including technical writing skills.
- Ability to work independently with little or no assistance, and to make decisions and recommendations to upper management.
Benefits
- medical and dental coverage
- life insurance
- short-term and long-term disability insurance
- pre-tax flexible spending account for certain medical and dependent care expenses
- an employee assistance program
- Paid Time Off
- paid holidays
- participation in a retirement plan program after meeting eligibility requirements
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