• Supports assigned committees and assists them in implementing the association’s strategic goals. • Responsibilities include scheduling/coordination of meetings, drafting agendas, taking minutes, and following up on action items. • Coordinates online education such as podcasts and webinars in coordination with committee chairs. • Coordinates the online member community – assisting users, troubleshooting, updating content, reviewing for accuracy, and other regular updates and maintenance as necessary. • Monitors and maintains the association website: updates content, contributes to content creation, answers inquiries, ensures news/events and job board are updated; removes/hides outdated pages, and monitors and reports on website analytics. • Develops association communications including print, online and social media platforms, recognizing and sharing content applicable to the association and distributing/posting on a consistent schedule; collaborates with creative services department on design elements. • Provides conference support (pre, post and on-site) as assigned, including but not limited to speaker and sponsor programs, marketing/communications, evaluation, continuing education, on-site support, etc. • Provides a high level of customer service and monitors and responds timely to all member inquiries and requests (phone, email, web form). • Develops and fosters relationships with key association contacts, sponsors, and partnerships. • Performs quality work within deadlines with or without direct supervision. • Interacts professionally with other employees, clients, and vendors. • Works effectively as a team contributor on all assignments. • Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. • Maintains in good order all records and files and ensures the safe keeping of all company and association records. • Meets regularly with Account Executives(s) to ensure proper information flow and adherence to stated goals and objectives. • Demonstrates good judgment in investigating problems and making decisions. • Complies with company and association policy and operates in an ethical and prudent manner.

• Plan and coordinate projects • Ensure smooth project execution through close coordination with internal teams and external partners • Collaborate with internal experts, architects, engineers and consultants to ensure technical consistency • Manage contracts, related documentation and any amendments • Lead discussions with clients, suppliers and subcontractors on commercial aspects, scope and project performance • Establish, monitor and control budgets and financial forecasts • Identify and analyze project risks and implement appropriate mitigation measures • Lead, motivate and coordinate the project team

• You will work closely with colleagues in Insights & Consulting and Sales & Strategic Growth on bids and cost estimates for accurate pricing of our solutions, and bring a project management discipline to delivering our work on-time, at high quality, within budget and ideally with a healthy margin. • Upon being awarded the work, you kick off the project with the internal systems and project team. • You are critical to the Insights & Consulting roles as well as our Operations teams and Centers of Excellence in communicating timelines and making sure they are ready to support an on-time, on budget delivery of milestone or final deliverables. • You will serve as a thinking partner to solve any problems encountered along the way. • You serve as: The one who keeps the trains on schedule, Minder of the Scope, Time, Cost & Quality, Owner of project status updates to clients, Coordinator of resources for the project whether internal or external.

• Own project lifecycle: scope, schedule, budget, quality, risk, and change control. • Coordinate GCs/trades, vendors, and internal teams (design, facilities, network/IT). • Develop and maintain project plans, Gantt schedules, and status reports. • Manage procurement, RFPs, contracts, and change orders. • Ensure safety, code, and compliance (permits, inspections); track KPIs. • Oversee construction, MEP/critical installs, testing, commissioning, and handover with as-builts/O&M.