• Develop and execute a comprehensive enterprise scale architecture strategy for Business Systems aligned with organizational goals. • Architect scalable systems and integrations across Salesforce, Snowflake, and other core business applications to enable unified data flow and process automation. • Own the integration strategy using Workato and API frameworks to connect GTM and back-office systems efficiently and securely. • Partner with business and data teams to define source-of-truth models and ensure consistent data definitions across platforms and have a good understanding of data governance. • Design and document system architecture, data contracts, and integration patterns to support new initiatives and ongoing enhancements. • Evaluate and recommend new tools and technologies that strengthen the business systems stack, improve data quality, or enhance user experience. • Establish governance standards for APIs, automation, and metadata management to maintain system integrity and scalability. • Lead technical implementation and coordinate with developers and admins to ensure delivery quality, performance, and compliance with enterprise standards. • Collaborate with InfoSec and Compliance teams to uphold security and privacy requirements in system design and data movement. • Oversee the implementation, integration, and upgrades of enterprise business systems (e.g., Salesforce, IronClad, Snowflake, Workato, Gong). • Address system issues promptly and develop long-term solutions to prevent recurring problems.

• Join the Low-Earth Orbit (LEO) Ground Sustainment Services (LGSS) program • Sustain and enhance the Joint Polar Satellite System (JPSS) Common Ground System (CGS) • Implement JPSS Program command, control, and communications and data processing requirements for JPSS CGS-serviced missions • Contribute to NOAA’s mission to understand and predict changes in weather, climate, oceans, coasts, and space environments

• Manage incoming demands from submission through to qualification and approval. • Collaborate with business owners to clarify scope, objectives, success metrics, and constraints. • Ensure demands are complete, actionable, and ready for estimation and prioritization. • Identify and resolve missing information, risks, or dependencies. • Support demand scoring, tiering, and sequencing using predefined criteria. • Partner with the PMO, resource managers, and delivery leads to align priority and capacity. • Track demand aging and follow up to prevent bottlenecks. • Maintain transparency across approved, queued, and in-progress work. • Document business requirements, problem statements, and high-level solution needs. • Collaborate with technical teams to validate feasibility and level-of-effort estimates. • Identify cross-system, cross-team, and customer experience impacts. • Support the transition from demand to delivery with clean handoffs. • Facilitate intake reviews, clarification sessions, and working meetings. • Serve as the central point of coordination across business, technology, CX, and operations. • Escalate risks, gaps, or decision needs to leadership as required. • Support project kickoffs by ensuring a shared understanding of scope and intent. • Provide regular updates on demand status, throughput, and blockers. • Support continuous improvement of demand management processes and tools. • Help enforce intake standards and governance guardrails.

• You will become a core member of a newly formed team dedicated to OpenStack technologies. • You will join an experienced group, working alongside an OpenStack Architect and a Principal Engineer, to develop and maintain robust private cloud platforms deployed for our international clients. • This is a unique opportunity to shape the operational standards of a new unit, working with large scale production environments and ensuring their stability, scalability, and security. • Deploying, developing, and maintaining OpenStack production environments. • Performing platform upgrades and managing lifecycle operations using industry standard methods. • Automating infrastructure provisioning and configuration using IaC tools. • Troubleshooting complex issues across the OS and cloud platform layers. • Developing and maintaining monitoring solutions to ensure system observability. • Scripting and coding to automate routine tasks and improve system efficiency. • Collaborating with the team to implement best practices for the new OpenStack division.