• Audit new suppliers and make recommendations of whether we do business with them, based on the level of risk • Document audit results via a professional report that can be shared with financing partners • Provide guidance and support to suppliers to implement robust quality processes into their factory • Complete Quality requirements input into PPAPs, Critical Dimensions or aspects on prints, Inspection check sheet preparation, Measuring system plans, FAI process instructions and completion, MSA, Pre-production plan, production ramp up plan and sample inspections, Inline critical dimension/aspect checks, self-certification of suppliers • Be responsible for the specification and validation of inspection tools and gages for suppliers • Take ownership of and develop technical process improvement strategies at supplier facilities backed up by SPC data (Cp, CpK, P Chart, Xbar, etc.) to ensure compliance • Monitor key performance indicators for supplier quality, such as early life failures, DPPMs, and RMA rate • Own supplier performance results by monitoring, driving, and optimizing Inspection frequency based on DPPM outcome to ensure supplier quality compliance • Lead solving critical supplier quality issues. For example, when a supplier produces a product that does not meet Nextpower standards, deploys to a project site and lead root cause/corrective action activity • Manage timely resolution of supplier failure, corrective actions and preventive actions and drive their resolution through regularly set meetings with suppliers • Guide and mentor suppliers on how to improve their quality over time • Implement the supplier scorecard to measure ongoing supplier performance • Own and drive the relationship between NX and suppliers relating to quality performance, trends, and all corrective actions

• We are looking for a Quality Assurance Engineer with dedication, and an eye for detail to ensure quality software for our customers. • Use your strong expertise in networking and system administration to build our suite of SaaS software products. • You are an integral part of our team, supporting software quality testing that is pivotal for our growing suite of automated endpoint management platform. • Work on a diverse squad of software development engineers, to validate the functionality of new product features, designing and implementing test cases. • Use your knowledge of the automation endpoint management platform industry and products, operating systems, as well as your expertise in QA testing deep into the systems level of the software stack. • Work with top-tier engineers and leadership as you manage a stream of new and exciting software challenges. • Help shape the future of MSPs and IT teams by understanding user requirements, scrutinizing product usability, and providing invaluable feedback. • Responsible for comprehensive software testing, to guarantee impeccable feature releases. • Develop and maintain accurate test plans and ensure compliance across all platforms. • Create detailed reports on the quality and functionality of software applications after thorough testing. • Recommend enhancements to current testing methodologies, tools, and processes to refine and iterate our QA practices. • Work alongside our developers, product managers, and leaders throughout the software development life cycle, ensuring that quality standards are always achieved.

• Design, develop, and maintain automated end-to-end (E2E) test suites for Lumin Digital’s web applications. • Implement and manage load-testing scenarios using K6 to measure performance, identify bottlenecks, and analyze results through application logs. • Participate in the 9am–5pm QE on-call rotation, resolving E2E test failures and supporting environment quality and stability. • Collaborate with developers, product owners, and other engineers to define quality metrics, identify test gaps, and improve coverage across releases. • Contribute to continuous improvement of the test strategy, frameworks, and automation tools to enhance scalability and maintainability. • Participate in code reviews, pair programming, and CI/CD processes to uphold quality standards throughout the development lifecycle. • Triage, analyze, and track defects to resolution, partnering with engineers to ensure issues are addressed efficiently. • Advocate for quality best practices at every stage of development — from requirement gathering through deployment. • Document test processes, maintain clear test case repositories, and contribute to team knowledge sharing. • Perform other duties as assigned.

• Architect, implement, and maintain a unified QA automation platform that scales across multiple services and engineering teams. • Define the long-term quality strategy, including tooling, frameworks, conventions, and automation standards. • Evaluate existing team-specific QA solutions and drive the organization-wide migration to the centralized platform. • Lead the creation and documentation of QA best practices, covering automation, manual testing, regression suites, contract testing, API/UI testing, and more. • Partner closely with engineering and product teams early in the SDLC to ensure appropriate testability, quality requirements, and automation criteria are established from the beginning. • Ensure CI/CD pipelines have the proper gates, coverage, and automation hooks that enable reliable deployments. • Work with engineering leads to prioritize and deliver quality tooling that meets team-specific and organizational needs. • Regularly align with product managers, engineering managers, and technical leaders to ensure quality initiatives support roadmap goals. • Serve as the go-to expert and mentor for automated testing, guiding engineers on best practices and reviewing test automation contributions. • Build and maintain quality dashboards that give engineering teams and leadership real-time insights into application health, test coverage, defect trends, stability, and release readiness. • Define KPIs and quality measurements used to track progress and drive continuous improvement. • Communicate risks, gaps, and recommendations clearly and proactively.