AuthZed

• Design, implement, and maintain highly available and scalable infrastructure solutions for our projects, products, and customers. • Monitor and analyze system performance, identifying and resolving bottlenecks and issues to ensure optimal performance and reliability. • Automate infrastructure deployment and configuration management processes. • Continuously improve system reliability, security, and efficiency through proactive monitoring, capacity planning, and performance tuning. • Troubleshoot and resolve complex infrastructure and application issues in production and test environments. • Collaborate with software engineering teams to design and implement systems that are resilient, scalable, and secure. • Participate in on-call rotation and respond to production incidents in a timely manner. • Document system configurations, troubleshooting procedures, and operational guidelines.

• Drive complex sales cycles with enterprise customers, from initial prospecting to long-term relationship growth. • Build, execute, and maintain account plans that ensure sustained value for customers throughout our customer lifecycle. • Source leads yourself and work with a BDR to develop new opportunities. • Partner with Solutions Engineers to demonstrate technical value and address complex customer requirements. • Work with Customer Success Engineers to ensure smooth onboarding, adoption, and expansion. • Own and drive the execution of complex sales engagements as a project manager, ensuring seamless coordination between internal and external stakeholders. • Develop multi-threaded relationships within target accounts—working with technical champions, business sponsors, and executive buyers to drive deal success. • Maintain CRM discipline and accurate forecasting to ensure predictable revenue outcomes. • Articulate our differentiators and tailor sales messaging to position our product effectively against competitors.

• Manage and grow two teams (up to 10 engineers) across SRE and Cloud Platform • Coach senior engineers through technical ambiguity and design tradeoffs • Recruit, hire, onboard and develop engineers while elevating the overall strength of the team • Own the technical direction for infrastructure, reliability, and cloud platform foundations • Partner with product and engineering leaders to shape the roadmap • Guide project planning by defining milestones, identifying dependencies, and working toward timely and meaningful delivery • Ensure the systems and platforms are operable, debuggable, and resilient by design • Participate in on-call rotations at a sustainable level to stay grounded in real operational issues

About the Role: AuthZed is looking for an experienced Enterprise Account Executive to drive revenue growth by managing complex sales cycles, landing high-value deals, and fostering long-term relationships with enterprise customers. This role is about closing deals while creating strong and durable relationships with enterprise customers that lead to successful outcomes and expansions. As an Enterprise AE, you will work closely with BDRs, Marketing, Solutions Engineers, and Customer Success throughout the sales cycle. You will be responsible for creating, managing, and growing relationships with both net-new and existing accounts. Your expertise in navigating seven-figure enterprise deals, building relationships with both technical and business stakeholders, and executing a structured collaborative sales approach will be critical to your success. This Enterprise Account Executive role is built for someone who can lead sophisticated sales engagements, drive long-term strategic relationships, and thrive in a highly technical selling environment. What you'll own: Enterprise Sales Execution: Drive complex sales cycles with enterprise customers, from initial prospecting to long-term relationship growth . Strategic Account Development: Build, execute, and maintain account plans that ensure sustained value for customers throughout our customer lifecycle. Opportunity Creation: Source leads yourself and work with a BDR to develop new opportunities. Technical Sales Collaboration: Partner with Solutions Engineers to demonstrate technical value and address complex customer requirements. A little about you: You’re scrappy and entrepreneurial —able to set a vision, execute, and iterate in an early-stage, high-growth environment. You’re deeply curious and aren’t afraid to ask questions. You’re a relationship-builder — you love to create and build relationships. You take full ownership and hold yourself accountable for success in your role. You’re not afraid to proactively ask questions and unblock yourself outside of the sales team. You can navigate highly technical products and understand how to align them with target accounts and prospects. You have a proven track record in enterprise sales , successfully selling complex B2B software to Fortune 500 enterprises and fast-growing scale-ups. You are strategic and tenacious —able to organize internal stakeholders to help you break into target accounts and close high-value opportunities. You’re an exceptional communicator and presenter , capable of articulating complex technical concepts in a way that resonates with both business and technical decision-makers. You’re deeply organized and methodical , keeping excellent CRM hygiene and leveraging technology to improve your efficiency. You operate with a founder’s mentality , identifying gaps in the sales process, working cross-functionally to improve seller support, and unblocking yourself when needed. You are always learning—constantly refining your sales craft and deepening your technical knowledge to empathize with both technical and business buyers. You can forecast revenue accurately , provide comprehensive deal reviews, and maintain an organized and actionable pipeline . You are comfortable with the nuances of complex enterprise sales cycles and have the persistence to drive deals forward . You have mastered sales methodologies such as MEDDPIC, Challenger Sale, Command of the Message , and know how to apply them in different deal contexts. You understand modern engagement strategies , leveraging channels like Slack to deepen relationships and accelerate deal cycles. You are skilled at identifying and developing key relationships within accounts, including Technical Champions, Business Champions, Influencers, and Economic Buyers . You have experience developing relationships with both senior ICs (e.g., Staff/Principal Engineers) and executive decision-makers (VPs, Senior Directors, CTOs, CISOs, etc.) . Essential Qualifications: Experience: At least 3+ years of experience in enterprise sales , selling complex B2B software into Fortune 500 companies and scale-ups . Sales Track Record: Proven ability to navigate seven-figure deals , manage complex sales cycles, and execute structured sales methodologies. Technical Acumen: While a developer background is not required, you must be comfortable discussing technical software solutions and their business impact . Sales Methodologies: Experience applying sales methodology practices to improve sales repeatability. Project Management: Ability to align internal and external stakeholders towards a desired business outcome. CS Handover and Ongoing Account Management: Able to manage accounts post initial sale through successful transitions to CS to help ensure successful outcomes and continued growth. Relationship Management: Experience developing deep relationships with both technical (e.g., Staff/Principal Engineers) and business leaders (VPs, Directors, CXOs, etc.) . Sales Communication & Presentation Skills: Ability to convey complex solutions, handle objections effectively, and position against competitors . CRM & Pipeline Management: Highly disciplined with forecasting, deal reviews, and pipeline hygiene . You'll really stand out if: You have a technical background (e.g., software development experience) and can deeply understand the engineering challenges our product solves. You have experience formerly managing projects as a project manager , we see this as a key skillset for success in your role. Why join us: Work in a fully remote environment with a team that values innovation and collaboration. Play a pivotal role in shaping the success of our sales team and driving company growth. Enjoy opportunities for professional growth and learning in a fast-paced, dynamic industry.

• Collaborate with the Lead Developer Advocate to shape advocacy strategy, quarterly priorities, and long-term vision. • Define and track success metrics for advocacy initiatives, iterating based on developer engagement and product outcomes. • Act as a technical authority for our products and technologies, producing opinionated technical content (e.g. webinars, tutorials, sample apps, reference architectures, and integrations). • Serve as a conduit of feedback to Product/Engineering by turning external observations into actionable recommendations. • Regularly engage with developers in physical communities (like KubeCon) and via social media channels (Reddit, Linkedin, HackerNews, DevTo). • Be the voice of all things AuthZed, nurturing community engagement to foster adoption of SpiceDB OSS and our enterprise services.

• Design, implement, and maintain backend services and APIs that power AuthZed Cloud’s control plane. • Build and operate Kubernetes-native systems, including custom operators and controllers, to manage customer environments and infrastructure lifecycle. • Design durable, idempotent workflows for provisioning, configuration changes, scaling, and deletion. • Implement and integrate authentication and identity flows (e.g., SSO, SAML, OAuth/OIDC) in a secure, multi-tenant SaaS environment. • Implement and evolve usage-based billing systems. • Engineer distributed systems that behave correctly under partial failure, retries, concurrency, and long-running operations. • Collaborate closely with frontend engineers to design APIs and workflows that result in clear, reliable user experiences. • Ensure services are observable and operable through structured logging, metrics, and alerts. • Troubleshoot and resolve complex production issues involving orchestration, authentication, or state management. • Participate in on-call rotations and contribute to incident resolution and post-incident improvements. • Document APIs, workflows, system behavior, and operational guidelines.

• Daily collaboration with Account Executives in a pre-sales role to understand and document customer technical requirements, performance Service Level Objectives (SLOs), consistency requirements, and software architecture • Translation of complex technical details for a variety of stakeholders, ensuring seamless communication and understanding across teams • Building live permissions schema design sessions, tailored solutions leveraging our products, and designing Proof of Concepts (PoCs) to validate solutions with prospects • Leading virtual and in-person demos and deep-dive technical sessions • Identifying product gaps and communicating these to our product team to help shape the future of our offerings • Creation, improvement, and maintenance of dynamic customer demos, troubleshooting technical issues to ensure customer success • Long-term customer success in the post-sales role for all accounts assigned