• Manage day-to-day relationships with the Reseller and its network of 20+ sub-distributors. • Establish trust and value by helping them sell Arch effectively. • Build and execute a clear go-to-market motion that enables the channel to reach $10M in gross revenue over the next two years. • Support and review sales activities, build joint account plans, and help partners qualify, pitch, and close deals. • Train partner sales and technical teams using Arch’s playbooks, demo kits, and collateral. • Help partners understand how Arch complements equipment and other ecosystem tools.

• Build and maintain effective relationships with both Dollar General decision-makers & e.l.f. Beauty multi-functional partners • In conjunction with both internal and external partners, develop and execute annual sales plan for Dollar General that effectively delivers net sales growth, market share growth and customer profitability. • Effectively partner with the demand planning team to ensure a complete and timely forecast • Work with VP to manage business plans to ensure we are delivering to expectation • Ensure all customer requests for information are met in a timely manner. • Collaborate with all other members of the Sales team to ensure the company’s sales and share goals are achieved and to share best practices. • Work with the VP to develop and execute retail merchandising strategies that will simultaneously achieve both e.l.f. and retailer goals. • Clear understanding of dynamics of Dollar General to help set overall account strategy and priorities (assortment, merchandising, tailored trade marketing calendar, etc.) • Ensure strong visual presence in store and on retailer.com • Forecast monthly as well as provide feedback on over and/or under delivery of goals • Assortment and planogram analysis • Sales/share reporting and analysis • General administration support requests (sending samples, listing forms etc)

• Builds and Leads the Recruitment Partner Ecosystem • Identifies, evaluates, and selects Patient Recruitment Partners and Patient Advocacy Organizations (PAOs) based on therapeutic expertise, reach, compliance, and operational maturity. • Leads RFP/RFI processes, negotiates MSAs, SOWs, budgets, and performance-based agreements in partnership with Patient Recruitment and Legal, and onboards mission-aligned partners to expand community reach and improve access for underserved populations. • In collaboration with Campaign Managers, defines and oversees the recruitment partner strategy across all trials, aligning partner efforts with study needs and enrollment goals. • Establishes performance and compliance expectations (GCP, IRB, HIPAA, SOPs, etc...), serves as the primary partner liaison, and provides ongoing guidance while overseeing financial management, ROI analysis, forecasting, and audit readiness. • Continuously identifies inefficiencies and implements scalable, automated processes to support sustainable organizational growth. • Manages Partner and PAO Performance, Accountability, and Operational Execution • Owns performance management across Recruitment Partners and PAOs to ensure delivery against contracted screening and enrollment commitments outlined in SOWs. • Monitors recruitment funnel metrics, referral quality, pacing, and conversion rates to identify risks, gaps, and optimization opportunities, and drives corrective actions when performance falls short. • Conducts regular performance and business reviews to enforce accountability, ensure adherence to scope, compliance, quality, and mission alignment, and validate partner value. • Serves as the primary point of contact, building trust-based relationships while proactively resolving issues, aligning expectations, and co-developing improvement plans. • Strengthens operational efficiency and scalability by refining SOPs, workflows, and playbooks, and implementing automation and process improvements as appropriate. • Leads Cross-Functional Recruitment Strategy and Alignment • Partners closely with Patient Recruitment, Clinical Operations, Marketing, and Analytics to develop, align, and execute recruitment strategies across trials. • Drives cross-functional planning, prioritization, and decision-making to ensure recruitment approaches support study needs, enrollment goals, and organizational priorities. • Synthesizes data, operational insights, and industry trends into clear strategic recommendations and communicates progress, risks, and opportunities to leadership and trial teams to continuously refine recruitment strategy and maximize partner effectiveness.

• Own and manage relationships with key accounts, serving as the primary client contact. • Achieve or exceed monthly, quarterly, and annual sales quotas. • Develop a deep understanding of client objectives, business challenges, and success metrics. • Drive retention, upsell, and expansion opportunities across your portfolio. • Lead complex negotiations and manage renewals and contract discussions. • Develop strategic account plans and growth roadmaps for each key client. • Ensure a consistent, high-quality client experience across all touchpoints. • Partner closely with Product, Marketing, and Customer Success teams to align on delivery and outcomes. • Achieve and exceed individual revenue and growth targets. • Accurately forecast renewals and expansion opportunities in partnership with Finance and Sales Operations. • Maintain CRM hygiene and provide timely updates on account health, risks, and opportunities. • Monitor industry trends, client feedback, and competitive developments to identify opportunities for innovation. • Leverage insights to shape account strategies and recommend new solutions. • Proactively identify and share process improvements and best practices. • Model Linnworks’ values of accountability, curiosity, and collaboration. • Participate in company-wide feedback and professional development initiatives. • Contribute to a positive, high-performing team culture through knowledge sharing and cross-functional collaboration.