• Provide oversight, leadership, management, and enhancement of organizational systems, policies, and procedures, aiming to foster an internal culture of care, discipline, resilience, and innovation. • Work closely with program teams to assess operational needs and design and execute plans to operationalize a wide range of program initiatives. • Management and implementation support to establish clear, values-driven expectations and practices for staff conduct, communication, decision-making, and accountability. • Contribute towards the completion of HR systems and procedures and manage their implementation. Ensure legal compliance and risk management in all HR systems and procedures. • Supervise the Operations Manager's work and provide support and guidance. This includes conducting weekly supervision check-ins, progress reports, and annual performance reviews.

• Execute Government Programs processes accurately, efficiently, and in compliance with CMS regulations • Assignments may include one or more of the following: Employer Group Waiver Plan (EGWP) enrollment administration and oversight, financial information reporting, coordination of benefits, prescription drug event error management, etc. • Oversee schedules for processes assigned, adjust as necessary to ensure deadlines are met • Assist subject matter experts in defining and documenting process steps • Review and research errors, prioritize reconciliation efforts • Communicate effectively with various stakeholders to manage expectations and ensure timely issue resolution • Other duties as assigned.

• Leverage a senior-level network within USSOCOM and its Component Commands to shape requirements and sponsor Silvus capabilities within rapid fielding and modernization initiatives. • Drive early visibility for Silvus in emerging SOF Programs of Record, Operational Imperatives, and rapid acquisition pathways including SOF AT&L technology insertions. • Position Silvus within SOF communications and EW concepts, ensuring technical alignment to low-SWaP, resilient, multi-band edge networking in highly contested environments. • Serve as the senior “market anchor” for USSOCOM, coordinating a team-based pursuit model across Strategic Growth, DoD Account Sales, and OEM/Prime Sales. • Align internal stakeholders to deliver unified messaging and pursuit strategy for priority SOF efforts. • Provide continuous market insight to Silvus leadership. • Identify and cultivate emerging opportunities for long-term revenue growth through special operations acquisition channels. • Represent Silvus at senior SOF, DoD, and industry forums to promote thought leadership for Silvus MN-MIMO waveform and Spectrum Dominance technology. • Develop and execute the USSOCOM Market Development Plan, defining shaping objectives, key relationships, and pursuit milestones in coordination with SOF Sales/BD stakeholders. • Contribute to Silvus’ pipeline growth by ensuring multi-year program opportunities are identified and matured toward Business Development hand-off. • Travel Requirements - up to 50% as needed, to maintain strong customer engagement and relationships.

• Support student housing properties with on-site management functions as assigned • Assist in the development and distribution of property operations resources • Implement strategic marketing plans and support leasing efforts, including marketing execution • Ensure property management software is accurate, up to date, and fully utilized • Partner with General Managers to build and maintain high-performing, collaborative teams • Maintain professional standards of management, communication, and reporting • Deliver first-class customer service to prospects and residents; ensure requests are handled promptly and professionally • Foster a professional, friendly, and welcoming office environment • Assist with lease processing, administration, and general administrative duties • Support collections, evictions, and other legal/administrative processes as needed • Contribute to the development of the company’s core strategic plan • Fill in for open property positions as needed across the portfolio • Perform other duties as assigned by the Supervisor.