• Als SDR bist du der erste menschliche Kontakt für Menschen, die etwas in ihrem Berufsleben verändern wollen. • Du gibst Orientierung, stellst die richtigen Fragen und sorgst dafür, dass die richtigen Menschen den richtigen nächsten Schritt gehen können. • Du führst wertschätzende Erstgespräche mit Interessent*innen, die sich aktiv für eine berufliche Weiterbildung interessieren. • Du hilfst Menschen dabei, ihre Ziele, Erwartungen und Möglichkeiten klarer zu verstehen durch gute Fragen und aktives Zuhören. • Du erkennst, welche Anfragen wirklich passen, und öffnest die Tür zum nächsten Schritt: dem Beratungsgespräch mit unseren Closern. • Du sorgst dafür, dass jedes Gespräch sauber vorbereitet ist damit unsere Closer genau dort ansetzen können, wo es für den Kunden relevant wird. • Du hältst wichtige Informationen strukturiert im CRM (HubSpot) fest und trägst so dazu bei, dass unser Vertriebsprozess fair, transparent und effizient bleibt.

• Own and manage your personal work queue with discipline, prioritizing the highest-value activities, balancing inbound responsiveness with consistent outbound volume. • Execute targeted outbound outreach (calls, emails, LinkedIn) to drive net-new conversations and create qualified opportunities for the Sales Team. • Respond to inbound leads with speed and clarity, ensuring prospects experience value within minutes—not days. • Monitor and route the inbound phone line, delivering a professional, helpful first impression while quickly assessing fit and next steps. • Qualify prospects thoroughly by understanding their needs, challenges, and buying readiness, setting up AEs for successful next steps. • Maintain crisp and accurate notes in CRM, ensuring visibility for Marketing, Sales, and leadership. • Act as the connective tissue between Marketing and Sales, ensuring campaigns convert into pipeline. • Continuously sharpen your product and industry knowledge, applying new learnings in real time to improve conversations and qualification quality. • Collaborate openly with teammates, sharing tactics, wins, and lessons learned to help elevate team performance as a whole. • Operate with accountability and coachability, embracing feedback and consistently improving outbound strategy, messaging, and execution.

• Reach out to inbound leads from German-speaking markets via phone, email, and LinkedIn. • Qualify leads against the Ideal Customer Profile (ICP) and basic business needs. • Understand and apply regional differences in the software when speaking with prospects. • Use discovery questions to confirm pain points, fit, and level of interest. • Book qualified meetings for sales executives and manage calendar invites. • Execute directed outbound campaigns (email, call, sequences) to target accounts and contact lists. • Maintain accurate and up to date records in the CRM (e.g. lead status, notes, follow up tasks). • Follow approved scripts, email templates and objection handling guidelines. • Meet or exceed monthly targets for: Qualified meetings booked (e.g. 20 per month) Activity volumes (calls, emails, Inmails) • Collaborate with the sales and marketing teams to provide feedback on lead quality, messaging and common objections.

• Prospect and qualify inbound and outbound leads within the dental and healthcare technology space • Conduct outreach via email, phone, LinkedIn, and events • Build and maintain a healthy pipeline of opportunities in CRM • Support Account Executives through early discovery and product positioning • Schedule demos, prepare materials, and assist with follow-ups • Learn to run initial product demos for smaller prospects • Research target accounts, industry trends, and competitive landscape • Understand customer pain points around scheduling, referral workflows, and practice operations • Become a trusted first point of contact for prospects • Partner with Marketing on campaigns and events • Share market feedback with Product and Customer Success teams • Support sales operations tasks including data cleanliness, reporting, and documentation