• Reach out to inbound leads from German-speaking markets via phone, email, and LinkedIn. • Qualify leads against the Ideal Customer Profile (ICP) and basic business needs. • Understand and apply regional differences in the software when speaking with prospects. • Use discovery questions to confirm pain points, fit, and level of interest. • Book qualified meetings for sales executives and manage calendar invites. • Execute directed outbound campaigns (email, call, sequences) to target accounts and contact lists. • Maintain accurate and up to date records in the CRM (e.g. lead status, notes, follow up tasks). • Follow approved scripts, email templates and objection handling guidelines. • Meet or exceed monthly targets for: Qualified meetings booked (e.g. 20 per month) Activity volumes (calls, emails, Inmails) • Collaborate with the sales and marketing teams to provide feedback on lead quality, messaging and common objections.

• Prospect and qualify inbound and outbound leads within the dental and healthcare technology space • Conduct outreach via email, phone, LinkedIn, and events • Build and maintain a healthy pipeline of opportunities in CRM • Support Account Executives through early discovery and product positioning • Schedule demos, prepare materials, and assist with follow-ups • Learn to run initial product demos for smaller prospects • Research target accounts, industry trends, and competitive landscape • Understand customer pain points around scheduling, referral workflows, and practice operations • Become a trusted first point of contact for prospects • Partner with Marketing on campaigns and events • Share market feedback with Product and Customer Success teams • Support sales operations tasks including data cleanliness, reporting, and documentation

• Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform. • Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience. • Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline. • Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows. • Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling. • Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities

• Generar de forma consistente un flujo de reuniones cualificadas con clientes (empresas). • Definir y ejecutar la estrategia de prospección: segmentar el mercado, construir y priorizar targets, y operar funnels de contactación de forma multicanal (LinkedIn, email, llamadas y otros canales). • Convertir la prospección en un proceso medible y escalable: mejorar continuamente mensajes, secuencias y canales, y asegurar un handoff claro y accionable en cada reunión agendada. • Definir y mantener el ICP operativo (sectores, tamaño, triggers, localización) y priorizar cuentas/segmentos semanalmente. • Construir target lists y mapear stakeholders (HR/Talent, Hiring Managers, Dirección, etc.) con foco mid-market/enterprise. • Diseñar y ejecutar cadencias multicanal (LinkedIn, email, llamadas y otros toques) con alta disciplina de follow-up. • Redactar y personalizar mensajes por segmento/cuenta equilibrando relevancia y escalabilidad (copy directo, sin humo). • Cualificar a alto nivel, gestionar objeciones iniciales y convertir interés en booking (sin entrar en pricing/negociación). • Reducir no-shows con confirmaciones, recordatorios y envío de contexto/agenda; ejecutar handoff al socio con un brief accionable. • Mantener CRM y pipeline de prospección impecables, medir ratios por canal/segmento y iterar mensajes, secuencias y playbooks.