This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Are you ready to take your career to the next level? Do you have the strong interpersonal skills necessary to uphold the superior vendor support reputation of ServiceLink, the best in the mortgage industry? If you are motivated and passionate about beginning a career in our industry, you will enjoy being a valued member of the Title & Closing team. This position carries the primary responsibility of maintaining a compliant vendor database while working closely with vendors to resolve concerns and discrepancies. If you proudly consider yourself a detail oriented, efficient and organized worker, consider joining ServiceLink, a company committed to providing the training which will support our employees in reaching their full potential of advancement. A Day in the Life - Review Work In Progress reports to ensure completion - Address inquiries from clients, borrowers, agents and internal staff - Develop relationships with our vendors and co-workers Who You Are - A penchant for excellence. You will use your strong attention to detail to maintain our quality standards. - The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients. - Excellent verbal and written communication skills. Responsibilities - Review Work In Progress reports to ensure completion - Address inquiries from clients, borrowers, agents and internal staff professionally and in a timely manner - Process orders in accordance with ServiceLink and client requirements - Product knowledge inclusive of, but not limited to: Full Title Search, Institutional Lender Search, Institutional Lender Search with easements and restrictions, Property Report Search, Deed Copy Search, Updates, Mortgage Recordings with or without a bring down - Review vendor performance reports - Maintain open communication with team members and team leader - Develop relationships with our vendors and our co-workers - All other duties as assigned Qualifications - High School diploma or equivalent preferred - Practical work experience within real estate industry - Proven customer service skills - Proficiency with personal computers

• Oversee Lightyear’s operations’ team’s efforts around quoting and telecom service installations • Define and track team and individual KPIs • Define and continuously optimize quoting and implementation processes • Hire and onboard new product operations team members • Partner with Sales and Product to improve efficiency

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Provider Network Associate supports the overall accessibility, availability and quality of Oscar's Provider Network through the execution of specific network development functions. This role will work in concert with various internal partners and existing and future external provider partners to meet market growth, network quality and medical costs targets. This role will support the provider recruitment, engagement and education function within the Network Management pillar of Oscar's Insurance Operation function. You will report into the Senior Manager, Network Development. Work Location: This is a remote position based in the field, open to candidates who reside: Alabama, Arizona, Florida, Illinois, Iowa, Kansas, Michigan, Mississippi, Missouri, Nebraska, North Carolina, Ohio, Texas. Your daily work will involve a blend of work from your home office and frequent travel for client meetings. #LI-Remote - Travel requirement up to 75% Pay Transparency: The base pay for this role is: $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities - Leverage available demographic data for current out of network providers to target recruiting for network adequacy needs based on geography, specialty, or member demographics. - Deploy recruiting activities in defined expansion regions based on population demographics, healthcare needs, and competitor presence. - Assess potential provider capabilities, workflows and staffing to ensure ability to adhere to access standards and meet quality of care requirements. - Help develop targeted outreach strategies to attract high-quality providers in desired specialties and locations. - Perform daily outreach and contact with potential providers through phone calls, emails, and in-person meetings to present the benefits of joining the network. - Document provider outreach activities and manage provider data in a Customer Relationship Management (CRM) system. - Pitch the network to prospective providers and guide new providers through the process of joining the network. - Participate in process improvement initiatives to optimize workflows and enhance provider experience. - Compliance with all applicable laws and regulations. - Other duties as assigned. Qualifications - Bachelors Degree or 4+ years of relevant experience. - 3+ years of experience in provider healthcare recruiting and contracting. - 1+ years experience in provider relations, provider services or provider recruiting, and working cross-functionally to drive growth and expansion in one or more geographical areas. Bonus Points - Experience with Customer Relationship Management (CRM) systems in a healthcare environment. - Experience in credentialing function and credentialing software. Benefits - Medical, dental, and vision benefits. - 11 paid holidays. - Paid sick time. - Paid parental leave. - 401(k) plan participation. - Life and disability insurance. - Paid wellness time and reimbursements.

• Configure, implement, and update rating plans, factor tables, rules, and algorithms in cooperation with Actuarial and Underwriting teams • Validate rating logic through testing and reconciliations to ensure accuracy • Field rating-related questions from internal stakeholders in Sales, Service, Underwriting, and Actuarial • Perform investigations and root cause analysis of unexpected policy administration outcomes • Collaborate with our Product and Tech teams to ensure that processes are well documented and functioning as expected • Acting as a SME on Rating practices and process flows