This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Provider Network Associate supports the overall accessibility, availability and quality of Oscar's Provider Network through the execution of specific network development functions. This role will work in concert with various internal partners and existing and future external provider partners to meet market growth, network quality and medical costs targets. This role will support the provider recruitment, engagement and education function within the Network Management pillar of Oscar's Insurance Operation function. You will report into the Senior Manager, Network Development. Work Location: This is a remote position based in the field, open to candidates who reside: Alabama, Arizona, Florida, Illinois, Iowa, Kansas, Michigan, Mississippi, Missouri, Nebraska, North Carolina, Ohio, Texas. Your daily work will involve a blend of work from your home office and frequent travel for client meetings. #LI-Remote - Travel requirement up to 75% Pay Transparency: The base pay for this role is: $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities - Leverage available demographic data for current out of network providers to target recruiting for network adequacy needs based on geography, specialty, or member demographics. - Deploy recruiting activities in defined expansion regions based on population demographics, healthcare needs, and competitor presence. - Assess potential provider capabilities, workflows and staffing to ensure ability to adhere to access standards and meet quality of care requirements. - Help develop targeted outreach strategies to attract high-quality providers in desired specialties and locations. - Perform daily outreach and contact with potential providers through phone calls, emails, and in-person meetings to present the benefits of joining the network. - Document provider outreach activities and manage provider data in a Customer Relationship Management (CRM) system. - Pitch the network to prospective providers and guide new providers through the process of joining the network. - Participate in process improvement initiatives to optimize workflows and enhance provider experience. - Compliance with all applicable laws and regulations. - Other duties as assigned. Qualifications - Bachelors Degree or 4+ years of relevant experience. - 3+ years of experience in provider healthcare recruiting and contracting. - 1+ years experience in provider relations, provider services or provider recruiting, and working cross-functionally to drive growth and expansion in one or more geographical areas. Bonus Points - Experience with Customer Relationship Management (CRM) systems in a healthcare environment. - Experience in credentialing function and credentialing software. Benefits - Medical, dental, and vision benefits. - 11 paid holidays. - Paid sick time. - Paid parental leave. - 401(k) plan participation. - Life and disability insurance. - Paid wellness time and reimbursements.

• Configure, implement, and update rating plans, factor tables, rules, and algorithms in cooperation with Actuarial and Underwriting teams • Validate rating logic through testing and reconciliations to ensure accuracy • Field rating-related questions from internal stakeholders in Sales, Service, Underwriting, and Actuarial • Perform investigations and root cause analysis of unexpected policy administration outcomes • Collaborate with our Product and Tech teams to ensure that processes are well documented and functioning as expected • Acting as a SME on Rating practices and process flows

• Design, maintain, and improve core IT systems, including Google Workspace, device management (JAMF), and GCP cloud infrastructure • Partner with People and Talent on onboarding and offboarding, hardware provisioning, and access management for a growing, global team • Manage tools like VPN, password management, and endpoint security; ensure systems are patched, monitored, and compliant with internal security standards • Serve as a primary point of contact for IT issues, supporting teammates via Slack, email, and video • Maintain accurate hardware and software inventories and help administer our collaboration stack (e.g., Slack, GitHub, Asana) • Keep systems documentation up to date and share regular updates on system health, risks, and improvements

• Lead the management and optimization of Sophos’ website properties, ensuring the site remains the highest performing Marketing vehicle for brand awareness and demand generation by creating and executing a strategic technical roadmap to improve user experience on the site and drive business through the funnel. • Own and optimize for AEO and SEO on the site to support traffic and engagement goals across all of our global languages • Build out advanced website capabilities to drive conversions, including personalization and vector search • Team up with integrated marketing, creative, field marketing, product marketing and others to bring to life high quality, relevant content on the site that supports business goals and initiatives and drives strong lead conversion • Increase speed to market through streamlined development and publishing processes, automation and technology integrations • Create and execute a framework for best-in-class development practices for enterprise web properties • Manage agency relationships and be responsible for coordinating activities and deliverables. • Oversee a growing team of web marketing professionals, including web content producers and developers – lead training, provide leadership and mentorship, and guide in industry best practices • Understand and prioritize web requirements of cross-functional teams across Sophos to accelerate growth aligned to business objectives. • Act as internal subject matter expert and thought leader for all aspects of website management to raise the level of strategic thinking and ensure we are utilizing current techniques and tools to maximize the impact of our marketing efforts • Drive cross-functional alignment with other digital leaders in User Experience and Paid and Earned Media to maximize the impact of our Marketing efforts • Identify KPIs and establish benchmarks to measure the impact of web activities. Own website reporting and analytics that support regular insight and optimization of efforts.