• Lead a team of 5+ engineers focused on infrastructure and platform tooling. • Own technical strategy, planning, and execution for core platform initiatives, with an emphasis on scalability, reliability, and security. • Act as a strong technical mentor and hands-on contributor when needed—guiding architecture, writing code, and debugging systems. • Collaborate with stakeholders across engineering, product, and operations to build infrastructure that unlocks product innovation and operational excellence. • Establish and evolve engineering processes for continuous improvement, velocity, and quality. • Invest in recruiting and developing engineering talent through coaching, mentorship, and ongoing feedback (including 360 feedback). • Promote a high-agency, high-accountability team culture with a bias for action and clear communication. • Advocate for technical excellence and pragmatic decision-making, grounded in deep system knowledge.

• Design, build, and maintain lifecycle journeys in Salesforce Marketing Cloud using Email Studio, Journey Builder, Automation Studio, Contact Builder, and Data Extensions, covering the full funnel from lead through origination and post-funding. • Own and evolve the architecture of Splitero’s Marketing Cloud implementation, including data models, subscriber management, and Marketing Cloud Connect with Salesforce Sales Cloud and Data Cloud/Data 360. • Configure and optimize multichannel messaging (email and SMS) for both marketing and operational communications, ensuring deliverability, reliability, and consistency across campaigns and journeys. • Use SQL within Marketing Cloud and Salesforce Data Cloud/Data 360 to design and manage data extensions, segmentation logic, and audience definitions that support personalized, event-driven campaigns. • Partner with Product, Engineering, and Analytics to implement and refine tracking across GA4 and Salesforce/CRMA, co-owning online and offline events used for lifecycle analysis, experimentation, and optimization. • Collaborate with a MarTech Product Manager and product analytics resources to translate lifecycle and growth requirements into robust technical implementations, including event schemas and data flows. • Set up and maintain automations and data flows between Salesforce Sales Cloud, Data Cloud/Data 360, and Marketing Cloud using standard connectors and configuration, minimizing manual work and data discrepancies. • Enforce governance across the Marketing Cloud ecosystem, including naming conventions, data contracts, folder structures, and documentation, to build a strong, maintainable foundation as the stack grows. • Ensure all campaigns and automations adhere to standard marketing laws and best practices (CAN-SPAM, consent handling, unsubscribe logic), with an understanding of the considerations for financial products. • Work in a remote, high-autonomy environment with a bias toward shipping MVP journeys and iterating based on data, while maintaining strong attention to detail in configuration and data quality. • Constantly look for ways to innovate with AI technologies and evaluate new products and tools to improve homeowner experience and internal workflows.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most. Join our cloud infrastructure team, the driving force behind our organization's cloud transformation. We architect, standardize, and engineer resilient Azure environments that fuel enterprise-wide innovation, ensuring scalability, security, and reliability as the "Secure Sandbox" for all cloud activities. Building on our established Azure presence and Infrastructure-as-Code (IaC) practices, we partner with Networking, Security, Enterprise Architecture, Operations, and various domain teams (e.g., Data & AI) to create "Paved Roads" for seamless cloud consumption and advanced platforms like Azure Kubernetes Service (AKS). As a peer among technical experts, you'll collaborate on collective decisions and innovations that mature our cloud ecosystem. We're looking for a Lead Cloud Architect to evolve our Azure cloud platform in partnership with a team of peer engineers. In this hands-on individual contributor role, you'll leverage your expertise to strengthen resilient infrastructure, refine IaC and CI/CD artifacts, and elevate SRE practices—building on our solid foundation for even greater reliability. Reporting to the Senior Director of Cloud Infrastructure, you'll contribute to platform strategy through shared insights, joint problem-solving, and targeted improvements that advance our cloud maturity. Ideal for a seasoned Azure specialist excited by cloud-native SRE at scale; your work will emphasize enhancements and new solutions atop what we've already established, not starting from zero. Collaborating with Enterprise Architecture and Application Development teams, you'll support the design, implementation, and refinement of Azure and O365 services, delivering innovative IaC, orchestration, and automation while prioritizing top-tier Information Security. Responsibilities - Architect the Cloud Foundation: Partner with peers to refine Azure Landing Zone architectures, weaving in Networking, Security, and Enterprise Architecture needs into our secure platform. Evolve the "Secure Sandbox" for better multi-tenant isolation, compliance, and growth, including networking, monitoring, and automation. Offer senior architecture guidance for onboarding new cloud workloads. - Build "Paved Roads" for Cloud Enablement: Collaborate to enhance reusable IaC modules (Bicep, ARM, Terraform) and CI/CD templates (Azure DevOps, GitHub Actions). Empower app and domain teams with refined governance, security, and cost controls. Orchestrate automated builds for O365 and cloud platforms company-wide, upholding standards via Azure Policy. - Drive Site Reliability Engineering (SRE) Practices: Team with Operations to define SLOs/SLIs, using tools like Azure Monitor and Application Insights for advanced self-healing, remediation, and strategies (e.g., blue/green, canary). Support production with issue troubleshooting, 24/7 on-call rotation, and resolution of critical cloud incidents. - Standardize Advanced Platforms: Optimize AKS and related services with peers, focusing on provisioning, scaling, observability, and security in hybrid/multi-cloud setups, including containers and Blob Storage. Shape the design, roadmap, and support for Azure and O365 applications. - Foster Platform Resilience and Scalability: Engage in reviews, tuning, chaos engineering, incident response, and post-mortems to mitigate risks and boost metrics. Integrate security via Azure Defender, Sentinel, and Key Vault into DevOps. Lead disaster recovery planning and multi-site/multi-vendor operations. Apply proactive problem-solving to preempt issues and inform strategic decisions. - Contribute to Team Excellence: Exchange knowledge via code reviews, troubleshooting, and sessions to mature practices. Join Agile sprints, standups, blameless post-mortems, and tech radars. Grasp development basics to build/update code for cloud maturity (e.g., Terraform, JSON, Git, Docker, Kubernetes, Ansible). - Advance DevOps and Automation: Champion CI/CD and release strategies organization-wide. Research and deploy streamlined automations; craft PowerShell/VM scripts for ops support. Integrate monitoring/config services, self-developing as needed. Engage seniors and stakeholders to promote cloud best practices. - Innovate with Identity and Emerging Tech: Apply on-prem/cloud IAM expertise for Entra ID, Federation, and Azure B2C. Explore services like Azure Arc or Confidential Computing for PoCs; analyze trends in reporting and forensics for regulated compliance. Qualifications - Experience: 8+ years in cloud engineering (5+ in Azure architecture/SRE); hands-on in production-scale environments, high-availability, and root-cause analysis. Background in Cloud Development and Architecture; experience managing projects of varying scale. - Technical Expertise: - Proficient in Azure essentials: Landing Zones, AKS, VMs, Container Instances, Blob Storage, VNet, Entra ID, Policy/Blueprints. Design/manage IaaS/PaaS/SaaS (Load Balancers, App Gateways, DNS, Front Door, Storage, Monitor, Security Center, Log Analytics). - IaC/CI/CD mastery (Bicep/ARM/Terraform, Azure DevOps/GitHub Actions, PowerShell/CLI); 2+ years in automation for CI/CD. - SRE core: SLOs/SLIs, error budgets, observability (Azure Monitor/Prometheus/Grafana), automation (Logic Apps/Functions). - Security: Defender, Sentinel, Key Vault; IAM depth (Entra ID, AD, Azure AD DS/Connect/B2C, MFA). Enterprise account/security models; Azure Policy implementation; Key Vault/encryption. - 2+ years O365 and Azure AD B2C; 2+ years Kubernetes/Docker/Containers; 3+ years Azure (Functions, API Mgmt, Blobs, VMs, SQL, Event Grid), Microservices, .NET Core, PowerApps. - Large-scale distributed systems, OSes, secure configs; deep Azure/cloud knowledge. - Skills: Complex system problem-solving; container/microservices; requirements-to-architecture translation. - Soft Skills: Collaborative communicator for partnerships/influence; agile/blameless culture; change/incident management. Mentor juniors; plan/manage technical implementations. Preferred - Certifications: AZ-305, AZ-500, AZ-400, CKAD/CKA; AZ-300 A plus. Industry certs encouraged. - Advanced Azure: Arc, AI/ML (e.g., ML on AKS), databases (Cosmos/SQL). Compute/Storage/Networking automation (Azure Automation/CLI/PowerShell). - Chaos tools (Gremlin/Litmus), GitOps (Flux/ArgoCD), Ansible; regulated envs (HIPAA/GDPR/SOX). - Open-source/internal tooling contributions. - Bachelor's in CS/Engineering (or equivalent) strongly preferred. Salary Protective’s targeted salary range for this position is $122,000 to $150,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance. Benefits - Comprehensive health, dental, and vision insurance. - Mental health benefits and an employee assistance program. - Variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). - Contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. - ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards. Accommodations for Applicants with a Disability If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected] . This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Manage, secure, and optimize DB ECO NA’s Microsoft 365 and Azure environments while enabling automation, process improvements, and cross systems integration that support Finance, Business Operations, HR and other business functions, innovation, and long-term scalability across IT operations. Key Responsibilities - Cloud Infrastructure & Administration - Manage Azure resources including networks, storage, and services. - Oversee Microsoft 365 administration (Exchange, SharePoint, Teams, OneDrive). - Administer Azure Active Directory (Entra ID) – roles, conditional access, governance. - Manage Intune for device compliance and deployment. - Monitor and optimize cloud resource usage and cost. - Automation & Process Improvement - Build automation for provisioning, user management, and routine IT workflows. - Develop scripts and Power Automate flows to reduce manual effort and improve accuracy in business operations and Finance. - Implement proactive monitoring and alerting. - Security & Compliance - Apply and maintain security policies (MFA, device compliance, least-privilege access). - Conduct periodic audits and support security incident investigations. - Collaborate with IT leadership to maintain compliance standards. - Integration & Innovation - Partner with business units to deliver secure integrations and data automation. - Support and enhance system integrations between Kantata, Business Central (ERP), Navan, ADP, and business systems used across Finance and Business Operations. - Work closely with Finance and other departments to understand the processes and workflows to ensure data accuracy and reduce manual work. - Support and optimize specialty applications hosted in Azure or SaaS environments. - Evaluate emerging technologies that improve efficiency and innovation opportunities as well as scalability of business systems. - Assume technical ownership on integration and automation projects and work closely with the Director of IT and Business Stakeholders enabling strategic decisions and successful outcomes. - Support & Continuity - Serve as escalation point for complex issues. - Maintain documentation and system configuration records. - Maintain audit readiness for financial system integrations and data handling. - Provide coverage for IT Director functions to ensure operational continuity. Qualifications - PowerShell scripting (core for Microsoft 365 and Azure automation) - Azure CLI / Azure PowerShell / ARM templates - Terraform, Bicep, or other Infrastructure-as-Code tools - Python scripting for automation and API integrations Benefits - Annual gross salary between $90,000 and $110,000 + bonus for full-time employment, depending on professional qualifications and experience. - Medical Insurance: Multiple options - Low to High Deductible plans - Dental & Vision - Health Savings & Flexible Spending Accounts - Life & AD&D Insurance, Short-term, and Long-term Disability: Company-paid - Employee Assistance Program (EAP) for employees and their household members - Commuter Benefits: Use tax-free money to pay for eligible transit and parking expenses (Train, subway, bus, ferry, parking). - Parental Paid Leave - Supplemental Coverage: Optional accident, critical illness, and hospital indemnity plans with wellness benefits. - Retirement Savings (401k): Pre-tax or Roth contributions with company match - Vacation & Holidays: Competitive time off plus 11 paid company holidays