• Ensure OCI’s digital solutions are designed for the 'human in the loop' • Conduct performance assessments using simulation • Establish usability metrics and recommend design enhancements for clinical tools • Analyze policy and aggregate process performance to identify latent issues • Promote HCD methods and practices across the VA

• Converting online banking data for new clients into the Lumin Digital platform. • Performing select technical configurations of the Lumin Digital banking product. • Partnering closely with clients and internal teams from implementation kickoff through production launch. • Loading, validating, and troubleshooting data received from external vendors. • Ensuring accuracy, scalability, and successful client launches. • Mapping, loading, validating, and testing data received in various file formats. • Meeting with clients to iron out any data related issues. • Collaborating with development, services, product, and support teams in cross-functional initiatives. • Managing and supporting data conversion efforts for client launches, vendor transitions, and mergers or acquisitions. • Identifying, troubleshooting, and resolving data and system issues in a timely manner. • Proactively identifying risks that may impact project timelines and recommending mitigation strategies. • Leading and contributing to continuous improvements in data conversion processes, best practices, and scalability. • Ensuring data accuracy and integrity throughout the conversion lifecycle.

• Design, develop, and maintain web-based graphical user interfaces within the DGLUX / ENVYSION (Distech Controls) environment. • Build intuitive and responsive UI components for HVAC, lighting, energy systems, and IoT platforms. • Develop and integrate automation strategies using industry-standard open protocols, including BACnet, Modbus, MQTT, and RESTful APIs. • Translate engineering designs and functional requirements into accurate, real-time graphical dashboards and control pages. • Work closely with project engineers, BMS programmers, and data analysts to ensure seamless platform integration and user experience. • Optimise system performance by troubleshooting communication issues and validating data flow across protocols. • Ensure graphical standards, templates, and workflows are documented and scalable across multiple projects. • Support commissioning teams during testing, validation, and final delivery. • Integrate dashboards and data flows with energy analytics platforms such as SkySpark.

• Design, develop, and maintain web-based graphical user interfaces within the DGLUX / ENVYSION (Distech Controls) environment. • Build intuitive and responsive UI components for HVAC, lighting, energy systems, and IoT platforms. • Develop and integrate automation strategies using industry-standard open protocols, including BACnet, Modbus, MQTT, and RESTful APIs. • Translate engineering designs and functional requirements into accurate, real-time graphical dashboards and control pages. • Work closely with project engineers, BMS programmers, and data analysts to ensure seamless platform integration and user experience. • Optimise system performance by troubleshooting communication issues and validating data flow across protocols. • Ensure graphical standards, templates, and workflows are documented and scalable across multiple projects. • Support commissioning teams during testing, validation, and final delivery. • (Desirable) Integrate dashboards and data flows with energy analytics platforms such as SkySpark.