• Serve as the principal technical advisor to enterprise clients, establishing yourself as the authoritative voice on Karat's solutions and building high-level trust relationships. • Partner with Software Engineers globally to thoroughly analyze their hiring processes and performance requirements; ensure precise solution alignment and Karat product delivery as the lead technical expert in Customer Operations and GTM. • Work strategically with the Company's GTM team throughout the entire customer lifecycle. • Presenting Karat's technical solution to prospects as the subject matter expert. • Architecting and implementing the initial Karat interview framework for each new enterprise client. • Conducting regular strategic reviews with customers to ensure alignment with business objectives and optimal performance. • Designing and delivering executive-level training sessions for client stakeholders. • Analyze complex performance data and calibrate assessment metrics in collaboration with Karat’s Content and Data teams; translate findings into actionable strategic recommendations that strengthen client partnerships. • Drive continuous improvement of the Customer Operations and GTM teams' internal processes by identifying innovative opportunities to deliver additional value to our enterprise clients.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re hiring a hands-on senior DevOps engineer to take full ownership of our infrastructure, security posture, and deployment pipelines. This is not a “keep the lights on” role. We need someone who: - fixes what’s broken - simplifies what’s overcomplicated - hardens security - builds systems we can trust You’ll work closely with engineering leadership and application developers, and you’ll be expected to operate independently with a high bar for reliability. Qualifications - 5+ years of hands-on DevOps / infrastructure experience - Deep experience with AWS - Strong experience with Terraform or similar IaC tools - CI/CD experience (GitHub Actions, GitLab CI, or similar) - Experience running production systems with real traffic - Strong understanding of cloud security best practices - Comfortable being the sole DevOps owner Requirements - Experience with ECS or EKS - Multi-account AWS setups - SOC 2 / ISO / PCI exposure - Production migrations (shared hosting → cloud) - Experience cleaning up inherited, messy infrastructure Benefits - You must overlap meaningfully with US working hours - You communicate clearly and proactively - You take ownership - problems don’t linger - You prefer simple, robust solutions over clever ones - You are comfortable saying “this is risky” and backing it up This Role Is Not a Fit If: - You are part of an agency or want to work part-time - You need constant direction or ticket-by-ticket management - You avoid security responsibility - You’re unavailable during US hours - You prefer theoretical architecture over practical reliability

• Work closely with the DevOps team with the mission to operate applications that not only provide users with stability and 24/7 availability, but also make our customer's life easier through agility and control. • You will handle generic processes such as packaging, deployments and rollbacks as well as configuration and key management so that the team can ship even more efficiently (new) features. • Due to the fast growth of the company you will evaluate the pertinence and suitability of current and past solutions since our challenges evolve rapidly.

• Design, implement, and maintain Infrastructure as Code (IaC) using tools like Terraform • Manage and administer Kubernetes clusters, including Helm chart deployments • Develop and maintain automation scripts using Bash and Python • Build and optimize CI/CD pipelines using GitLab or other Git-based platforms • Support and troubleshoot workloads running on AWS (Azure experience is a plus) • Collaborate with cross-functional teams using Confluence for documentation and JIRA for task tracking • Troubleshoot and resolve issues across infrastructure, CI/CD, and application environments.