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Karat is the world leader in technical interviewing and pioneer of the Interviewing Cloud.
Senior Deployment Engineer
Location
Colorado + 13 moreAll locations: Colorado | Connecticut | Florida | Illinois | Kansas | North Carolina | Maryland | Massachusetts | Missouri | Pennsylvania | Rhode Island | South Carolina | Texas | Virginia
Posted
183 days ago
Salary
$131.5K - $148.2K / year
Seniority
Senior
Job Description
Senior Deployment Engineer
Karat
• Serve as the principal technical advisor to enterprise clients, establishing yourself as the authoritative voice on Karat's solutions and building high-level trust relationships. • Partner with Software Engineers globally to thoroughly analyze their hiring processes and performance requirements; ensure precise solution alignment and Karat product delivery as the lead technical expert in Customer Operations and GTM. • Work strategically with the Company's GTM team throughout the entire customer lifecycle. • Presenting Karat's technical solution to prospects as the subject matter expert. • Architecting and implementing the initial Karat interview framework for each new enterprise client. • Conducting regular strategic reviews with customers to ensure alignment with business objectives and optimal performance. • Designing and delivering executive-level training sessions for client stakeholders. • Analyze complex performance data and calibrate assessment metrics in collaboration with Karat’s Content and Data teams; translate findings into actionable strategic recommendations that strengthen client partnerships. • Drive continuous improvement of the Customer Operations and GTM teams' internal processes by identifying innovative opportunities to deliver additional value to our enterprise clients.
Job Requirements
- 7+ years of professional work experience in one of the following: Strategic technical account management, client success engineering, or solutions/deployment engineering, OR; SaaS/technical/financial services consulting with a focus on technical implementation
- Demonstrated success as a strategic advisor during client onboarding; able to build trusted rapport, make thoughtful recommendations, and guide clients through complex implementation processes
- Experience directly engaging with C-Suite executives in a client-facing capacity
- Strong working knowledge of SQL
- Client-facing experience with technical customers required.
Benefits
- Employer-sponsored healthcare (100% premium coverage for employees and 75% premium coverage for eligible dependents)
- 100% employer-paid Short-Term Disability, Long-Term Disability, and Standard Life Insurance
- Optional Life Insurance available
- Flexible Savings Account (Healthcare)
- 401(k) match of 4%
- Vacation: flexible policy for salaried employees and three (3) work weeks available for hourly employees per year
- Wellness (Sick & Mental Health): three (3) work weeks available per year
- Karat ‘No Questions Asked’ Leave: one (1) work week per calendar year
- Other: Bereavement, Jury Duty, LOA, etc. available as-needed
- U.S. Parental Leave: 24 weeks (16 weeks: full-out, full pay and 8 weeks: “Karat Phase-Back” 20 hours per week, full pay)
- U.S. Holiday Schedule available: 10 days
- Karat Summer Break: 5 days - July
- Karat Winter Break: 5 days - December
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