• Work concurrently on multiple projects, ranging from standard out-of-the-box implementations to complex enterprise-scale deployments. • Support customers through the data migration process, including advising on data preparation, conversion, and loading into Chevin systems. • Review proposed solutions during the design phase, identifying opportunities for simplification and reuse of existing functionality. • Provide accurate estimates for implementation effort as required. • Configure, test, and deploy systems from Functional and Technical Specifications using visual editors and your knowledge of SQL, HTML, and JavaScript, ensuring solutions meet customer requirements. • Use SQL to develop reports, automations, and data validation to ensure data integrity. • Configure and validate SaaS Single Sign-On (SSO) integrations with customer environments. • Support Project Managers by proactively identifying, communicating, and escalating scope creep. • Meet or exceed assigned billable and credited utilization targets. • Effectively manage your time across competing priorities, collaborating with your manager to resolve conflicts as needed. • Proactively communicate risks to committed deliverables to Project Managers as early as possible. • Minimize rework by applying quality-focused practices throughout all stages of delivery. • Lead sprint demonstrations to showcase system progress to internal teams and customers. • Conduct customer-facing training on the solutions and features delivered. • Ensure all delivered solutions are cleanly configured, maintainable, and easy to understand. • Provide post-implementation support, troubleshooting, and resolution of technical issues as needed. • Contribute deep product and platform expertise to Chevin’s Implementation Advisory Board and internal knowledge base. • Continuously build domain expertise in fleet management to increase credibility and maximize the impact of your technical skills. • Contribute to continuous improvement initiatives across the Professional Services department.

• The Implementation Consultant plans and manages all aspects of Acumatica Cloud ERP implementations. • Working in conjunction with Acumatica partners and resellers, the IC acts as the key advisor, product advocate, and a project implementation resource. • Assist partners with up-front implementation discovery diligence, Project analysis, Scope of work creation, Proposal building, and complex Fit-Gap Analysis. • Support partners by answering challenging application questions, tracking issues that arise during the implementation process and resolving or escalating problems according to company guidelines that may arise. • Analyze, define, and document requirements for data, workflow, logical processes, interfaces with other systems, internal and external checks and controls, and outputs. • Follow established implementation standards. • Assist with the development and implementation of new or improved service delivery strategies and initiatives. • Develop and/or maintain all project documentation and client reporting. • Support solutions by answering application questions, tracking issues, monitoring changes and resolving or escalating problems according to company guidelines. • Assist partners in strategically responding to functional elements of requirements. • Craft, plan, and conduct product and technology presentations for partners and during field events such as conferences, seminars, etc. • Provide user training and documentation on specific solutions to aid business partners in preparing for solution presentations. • Provide feedback and suggested solutions regarding business partner needs, deficiencies, challenges and attitudes. • Assist and mentor new team members as assigned.

• Lead technical discovery calls to understand the prospect's AI/ML architecture, use cases, and requirements. • Develop expertise in OpenRouter’s products and solutions, and how they can be leveraged to solve business problems. • Assess technical fit, including API integration, model requirements, data residency needs, and compliance requirements. • Design and deliver customized product demonstrations showcasing OpenRouter's capabilities for prospects’ specific use cases. • Create demos to showcase OpenRouter and manage proof-of-concept environments. • Partner with AEs throughout the sales cycle from discovery through close. Respond to proposals and technical questions from customers. Present at customer meetings, QBRs, and executive briefings. • Address technical objections and competitive positioning and support contract negotiations on technical terms, SLAs, and implementation timelines. • Provide feedback to the Product and Engineering teams on feature requests, competitive gaps, and market requirements. Contribute to product roadmap prioritization based on customer needs. • Stay current on AI/ML trends and competitive landscape.

• Client-facing functional lead supporting kick-off and leading functional requirements discussions. • Working with the client to capture payroll configuration information required to finalize Strada Pay workbooks. • Identify deviations from Strada Pay standards (product & processes). • Working closely with Strada’s Product team to complete the configuration of the payroll solution. • Validate payroll solution & integrations as part of the project testing cycles. • Perform data validations in the payroll system. • Coordinate defect resolution with relevant teams. • Knowledge transfer to ongoing application services for payroll solution maintenance. • Support data mapping and data validations across all systems and issue resolutions. • Support integration issues resolution. • Support UAT and parallel testing. • Support data validations across all systems and issue resolutions. • Responsible for workaround definitions and resolutions. • Support and oversee knowledge transfer to Delivery and Operational Payroll teams.